Tried to order wine glasses from Belleek only to be told that they don't ship to Scotland because their courier charges too much! Pathetic that a company, based in the UK, is quite happy to leave pote... See more
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Yet again, you provided fantastic service. I order 6 products from Belleek and Aynsley ranges - they are all beautiful, high quality and so nicely boxed and presented. I am delighted, as 4 of the ite... See more
I recently purchased some glasses from Belleek Pottery. Two of the glasses had air bubbles. I emailed customer Service and within one working day, replacements were on the way.The person dealing with... See more
I recently ordered some crystal Erne Wine glasses and tumblers. They were delivered very quickly and the tracking app was helpful. They are absolutely beautiful and I am very impressed with the qua... See more
Company details
Information provided by various external sources
Established in 1857, Belleek is the owner of Aynsley, Galway Irish Crystal and Belleek Living brands. Dining & Entertainment | Homeware | Wedding Gifts | Giftware| Personalisation
Contact info
Main Street 3, BT93 3FY, Belleek, United Kingdom
- 02868658501
- customerservices@belleek.ie
- belleek.com
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
When item was delivered it was broken
When item was delivered it was broken, I contacted them and sent out a replacement immediately they were very courteous and helpful.
Great 1st experience!
Beautiful items that were packaged extremely well. These were gifts for my mother's birthday, and she was thrilled with them. A+! I definitely will consider Belleek for future gifts and for my own home!
My little Belleek light house
My little Belleek light house arrived in two days of ordering. Its beautiful..I have sent it to Australia as a gift for my 96 year old brother
Excellant service from Belleek Pottery
Thank you Belleek Pottery, the delivery arrived when it was supposed to, the boxes were very well packed and every single one of the 20 items were in perfect condition, the 5 sets look beautiful, exactly as shown in the pictures.
I will certainly be buying more with the service provided by Belleek
Gift
I ordered the gin and tonic glasses as a gift for a relative. The glasses arrived promptly and were well packaged. I havent seen the glasses but my relative is absolutely delighted with them - even considering ordering more
Having visited the Beleek factory…
Having visited the Beleek factory several times I can vouch for the quality of all that they advertise. Personally I would not choose any other above Belleek.
easy ordering / perfect craftmanship /…
easy ordering / perfect craftmanship / safe delivery
Great product and service
Great product and service. Good communication, the parcel arrived quickly and was very well packed.
My parcel arrived in good time and was…
My parcel arrived in good time and was packaged incredibly well.
Quick service, quality products.
Great service
Contacted belleek to make a personalised frame. The customer service was fantastic.
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