PocketWin Casino Reviews & Customer Experiences Reviews 27

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

After being let down by several other online and high street companies to source a new gas fire pit. We came across bellissima and wow we are so glad we did. We contacted them on a Sunday via messenge... See more

Rated 2 out of 5 stars

I have just received my fire pit Verona and one of the legs on the sofa is damaged and so is on of the glass panes for the fire pit

Rated 5 out of 5 stars

I was looking online for a new furniture set. I emailed Balissima with a query and heard back next day from Lyndsey. She answered my question and offered alternatives. I emailed back and forth rece... See more

Rated 5 out of 5 stars

Very happy with my new Napoli sofa. Looks as good as the website images. Seat cushions are firm. Back cushions are medium firmness and very comfortable. Communication was excellent and any slight iss... See more

Company details

  1. Online Sports Betting Vendor
  2. Casino
  3. Gaming service Provider

Written by the company

PocketWin (pocketwin.co.uk) was a UK-based online mobile casino operated by In Touch Games Ltd, licensed by the UK Gambling Commission (licence no. 2091). Active from 2010, it was one of the first online casinos to focus primarily on the mobile market. Also searched as Pocket Win, PocketWin Casino, and PocketWin no deposit bonus. The platform offered an exclusive library of proprietary slot titles developed in-house by InTouch Games, including progressive jackpot slots such as Master of Fortunes, King of Spins, and Sherlock Deluxe Edition. Table games included basic versions of blackjack and roulette, alongside bingo. All games were optimised for mobile browsers on Android and iOS without requiring a download. Payment options included Visa, Mastercard, PayPal, Paysafecard, bank transfer, and pay by phone bill — a feature PocketWin was particularly known for. Withdrawals were processed within 3–4 business days. Customer support was available via live chat, email, and phone. In September 2023, In Touch Games Ltd surrendered its UK Gambling Commission operating licence following a regulatory investigation into anti-money laundering and fair practice obligations. PocketWin and all sister sites — including mFortune, Mr Spin, Dr Slot, Casino 2020, and Cashmo — subsequently ceased operations for UK players. Users frequently discussed topics such as PocketWin login, PocketWin withdrawal, PocketWin no deposit bonus, PocketWin free spins, pay by phone bill casino, and PocketWin account closure. This Trustpilot profile collects reviews from players who used PocketWin during its operation. Please share your experience with the casino.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Excellent shopping experience

The garden furniture is beautiful - and it was delivered on the day I ordered it as they were going to be in the area!
Unfortunately the two chairs were not part of the delivery but the delivery driver went back to the store and returned with the 2 chairs! Exceptional customer service.

May 13, 2023
Rated 5 out of 5 stars

Delighted with my new napoli sofa

Very happy with my new Napoli sofa. Looks as good as the website images. Seat cushions are firm. Back cushions are medium firmness and very
comfortable. Communication was excellent and any slight issues with delivery were sorted immediately. Good after sales service is definitely a sign of a good company. Would have no hesitation doing business again.

May 6, 2023
Rated 5 out of 5 stars

Excellent in all aspects

This family company is very efficient in both service delivery and communication. They were prompt to respond to every aspect of my order including arranging the collection of the beautiful fireplace sofa set as it did not suit my garden.
Competitive pricing and a prompt refund are also positive factors within Bellissima. Thank you

April 8, 2023
Rated 5 out of 5 stars

Fantastic Service & Product.

I can't recommend Bellissima enough. Swift, hassle free delivery and they were a dream to deal with. My outdoor furniture is fabulous, beautiful to look at and great quality too. Thank you!

June 18, 2022
Rated 5 out of 5 stars

We purchased our corner sofa and fire…

We purchased our corner sofa and fire pit set from Hallwood Kitchens in Carrickfergus and I can not recommend these guys enough. The service we received was 2nd to none. Extremely helpful, nothing was a problem. We actually received it the same day. The quality of the set is first class. The seats come already built,the only thing we had to build was the table which only took 20 minutes to do. Thanks Alan and team at hallwood kitchens.

May 30, 2022
Unprompted review
Rated 5 out of 5 stars

Napoli 5B Modular Corner Sofa Fire Pit set

I have just received my Napoli 5B Modular Corner Sofa and fire pit set and I am not disappointed. The quality is outstanding! It is everything I thought it would be and more. The Bellissima team could not have been more helpful from pre order questions through to the final order. The delivery arrived exactly when they said it would, was fabulously well packed and absolutely no damage - believe me that can never be under estimated, with the effort it can take to put things right. Thank you Bellissima for the seamless and joyful purchase experience. Purchase from this company with confidence.

May 3, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent value & quality product.

Fabulous quality furniture. Arrived within 4-5 days of order and once assembled, it looked stunning. Very straightforward to put together and the fire-pit table looks a treat. Great customer service too. Highly recommend.

April 26, 2021
Unprompted review
Rated 5 out of 5 stars

First class service and product

After being let down by several other online and high street companies to source a new gas fire pit. We came across bellissima and wow we are so glad we did. We contacted them on a Sunday via messenger no problem after a few messages and subsequent phone call we purchased the napoli 14a 7 piece set. It arrived on time 4 days later with just a simple set up of the fire pit table we were ready to go. Great quality rattan and cushions and the gas fire pit is incredible 55000 btu giving a warm glow and heat incredible. Fantastic service from start to finish and an amazing product thank you Lindsey and Alan we are looking forward to long spring and summer nights ahead x

April 24, 2021
Unprompted review
Rated 5 out of 5 stars

If you are considering ordering Garden…

If you are considering ordering Garden Furniture please order through Bellissima. I ordered the Siena set after finding this company were able to deliver products quickly, given the shortage of furniture in the current climate. The customer service is out of this world and the care taken to ensure I received a great experience from start to finish was faultless. Amazing product, so pleased with it!! I will certainly be recommending Bellissima to everyone! Any queries were answered quickly. Cannot fault them!

April 16, 2021
Unprompted review
Rated 5 out of 5 stars

Bellissima 'Siena Five Piece Rattan Gas Fire Pit Set'

I recently purchased the Bellissima 'Siena Five Piece Rattan Gas Fire Pit Set'. Delivery was exceptionally fast, although the clip pack for the firepit wind guard was missing.

I contacted them online. Lindsey responded instantly to my query and I received the missing parts within 2 days.

The look and quality of the product were above my expectations; and factoring in the brilliant Customer service, I would definitely give them 5 stars and fully recommend them to everyone.

April 14, 2021
Unprompted review
Rated 5 out of 5 stars

Wonderful Garden Furniture and Service

A slight delay from a 3rd party courier, not Bellissima's fault, but even during a pandemic they still managed to deliver in under a week, which included 2 bank holidays, so that is still very impressive. I was kept up to date at all times, and the furniture it self is great and apart from table is already assembled, great for someone like me.
Great pre-after sales service, from a group of people who obviously care about their customers - I have recommended Bellissima to friends locally already and if I need garden furniture again - they will be the first people I go to - Thanks VM

April 7, 2021
Unprompted review

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