Belmont Financial Management Consultants Reviews 

23
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I have been with Kensington/ Belmont for 3 years. I really found out how fantastic they were when I encountered a problem, I always think you can see how good a company is by the way they respond to i... See more

Rated 2 out of 5 stars

It took a while for their package to arrive and I had to complete another application form, as had to start over again with new people, having been with debt rescue for seven years. I do find t... See more

Company replied

Rated 4 out of 5 stars

Thank you for asking! Today, an hour ago, I sent an e-mail to the enquiries address printed clearly on your letterheads. I checked I wrote it correctly - and got it "bounced" back to me by "postmaster... See more

Company replied

Rated 5 out of 5 stars

Belmont financial services were a lifesaver. I was in a lot of debt and couldn't sleep with the worry of it. I finally got the courage to ring someone for help and I'm so pleased I picked Belmont. The... See more

Company replied

Company details

  1. Money & Insurance

Information provided by various external sources

We are debt solutions consultants dedicated to providing expert advice. The best and only way to resolve financial concerns is to take a proactive approach and work with an all solutions provider who can offer an extensive range of solutions.


Contact info

3.8

Great

TrustScore 4 out of 5

23 reviews

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3.8

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(23)

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Rated 5 out of 5 stars

Life changing!

I have been with Kensington/ Belmont for 3 years. I really found out how fantastic they were when I encountered a problem, I always think you can see how good a company is by the way they respond to issues that you may have and this is a company that takes customer satisfaction very seriously indeed. They managed my plan and were always there for help and support especially when creditors were being less than helpful, I went from not sleeping to sleeping peacefully. Recently Belmont have helped us settle our debts by offering creditors settlements and they provided a first class service, this has enabled our family to go into the future with no worries. To those saying they have experienced problems with this companies service I recommend that you speak with them because our service has always been beyond 5* and we were customers just like any other.

May 27, 2016
Unprompted review
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Rated 1 out of 5 stars

Crap

Over a couple of grand I am paying it back for ten years I think that is rubbish.

January 16, 2016
Unprompted review
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Reply from Belmont Financial Management Consultants

I am sorry to hear your feedback and I will arrange for someone to call you shortly to discuss your concerns

Rated 5 out of 5 stars

Excellent service

i would definitely recommend this company made me feel very reassured about my debt

January 15, 2016
Unprompted review
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Reply from Belmont Financial Management Consultants

Thank you for your review

Rated 2 out of 5 stars

There was no communication relating to merger with debt rescue.

It took a while for their package to arrive and I had to complete another application form, as had to start over again with new people, having been with debt rescue for seven years.

I do find them not as friendly or efficient as debt rescue. Whereas debt rescue sent monthly statements as to how much I pay out each month to my creditors, nothing is received from Belmont.

I hope they improve.

January 10, 2016
Unprompted review
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Reply from Belmont Financial Management Consultants

Thank you for your reply and I will arrange for someone to call you urgently to discuss this matter in more detail

Rated 5 out of 5 stars

good service.

Very helpful. Really nice to talk to staff. Always be very nice. Really appreciate the help of them. Can sleep on a night. Thank you ;-);-)

January 8, 2016
Unprompted review
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Reply from Belmont Financial Management Consultants

Many thanks for your feedback and remember we are here whenever you need us

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Rated 5 out of 5 stars

excellent.

Brilliant customer support, easy to speak to and quick to help as much as they can. Couldn't fault the help we've received recently.

January 8, 2016
Unprompted review
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Reply from Belmont Financial Management Consultants

Thank you for your kind review and are glad we could help

Rated 4 out of 5 stars

they are to the point.

In my short time with Belmont that they are very clear on giving over information and honest about the reality of what can be done. I have found when having a problem with one of the repayment organisations that they where able to support and guide me through sorting the problem in a short amount of time.

I have found that their service is not only friendly but also focused on reassuring that the hole is not to deep and that show the path to getting out of the hole.

January 5, 2016
Unprompted review
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Reply from Belmont Financial Management Consultants

Thank you for your review.

Rated 3 out of 5 stars

Good company but too many pestering phone calls after.

The company is good to deal with and efficiant with friendly staff, however since i have joined them the after call's on the phone have been too many to say, at home and on my mobile.
I don't speak to the same person twice and have asked them to leave me alone let me pay what i need to pay to them,and leave me alone.
i have had to do this quite a few times now, and the message seems to be working,other than that they have helped me.

January 4, 2016
Unprompted review
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Reply from Belmont Financial Management Consultants

Thank you for your recent feedback.

Rated 1 out of 5 stars

Slow Resposes

I have only been with Belmont for a few months but responses to telephone calls and letters is very slow. I have been waiting since October for someone to call me regarding insurance

January 4, 2016
Unprompted review
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Reply from Belmont Financial Management Consultants

Thank you for your feedback and we will arrange for someone to call you urgently with regards to these matters.

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Rated 2 out of 5 stars

Issues from the start

I was moved from DebtRescue to Belmont due to DebtRescue not being able to service their clients with new regulations being put in place. After being with DebtRescue for so long without any problems I have been shocked at the amount of times that I have been badgered by Belmont. I told them my situation and on the first discussion said that I wasn't interested in an IVA, but despite this I received 4 further calls from them about it. Also there was an error in taking payments, and this hasn't been sorted yet.

It is such a shame that DebtRescue are no long able to maintain their clients, because they were a pleasure to deal with and friendly people... Belmont seem to be the opposite. Maybe this is the way that all debt management companies are, perhaps I have been spoiled with being with such a good company for so long, but I am really not happy with Belmont and their way of working.

January 4, 2016
Unprompted review
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Reply from Belmont Financial Management Consultants

Thank you for your feedback with regards to your plan with ourselves, we are sorry to hear this and will arrange for someone to call you shortly to discuss your concerns in more detail.

Rated 2 out of 5 stars

bring back the girls from debt rescue.

no personal person to talk to, or take payment, get unwanted tx's, about due payment when you already taken the money! very clinical.

January 1, 2016
Unprompted review
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Reply from Belmont Financial Management Consultants

Thank you for your feedback. We will call you shortly to discuss this in more detail.

Rated 5 out of 5 stars

integrity

thet do what thet say

December 23, 2015
Unprompted review
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Reply from Belmont Financial Management Consultants

Thank you for your review

Rated 5 out of 5 stars

Very helpful

Belmont have recently taken over my account and I have found them to be very efficient, friendly and helpful.
I would recommend them to anyone who is in my position.

December 22, 2015
Unprompted review
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Reply from Belmont Financial Management Consultants

Excellent news, we are here whenever you need us

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Rated 5 out of 5 stars

Excellent

Emily very helpful thanku for your help happy Xmas

December 16, 2015
Unprompted review
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Reply from Belmont Financial Management Consultants

Thank you for your feedback and are really glad we could help

Rated 4 out of 5 stars

Very polite

The staff were very good in explaining what was going on and going to happen

December 15, 2015
Unprompted review
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Reply from Belmont Financial Management Consultants

Thank you for your feedback

Rated 5 out of 5 stars

An excellent service, staff were so helpful, understanding and informative.

Belmont financial services were a lifesaver. I was in a lot of debt and couldn't sleep with the worry of it. I finally got the courage to ring someone for help and I'm so pleased I picked Belmont. Their advisors talked me through my options and sorted everything out swiftly. They put me at ease and were non judgemental, I cannot recommend them highly enough, brilliant !!

December 10, 2015
Unprompted review
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Reply from Belmont Financial Management Consultants

Fantastic news ! We are really glad we were able to help with your situation and are here whenever you need us.

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Rated 5 out of 5 stars

financial support

Always available to talk to with help and advice

December 10, 2015
Unprompted review
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Reply from Belmont Financial Management Consultants

Thank you for your feedback

Rated 4 out of 5 stars

Efficient and pleasant to deal with and understanding

Very good service and understanding, Gave 4 stars as follow up could have been improved.

December 10, 2015
Unprompted review
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Reply from Belmont Financial Management Consultants

Thank you for your comments, we will take these on board and review the follow up process to ensure this is improved.

Rated 5 out of 5 stars

Excellent

Very reliable and easy to deal with also very efficient

December 8, 2015
Unprompted review
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Reply from Belmont Financial Management Consultants

Excellent, I am glad we were able to help.

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