Benevo  Reviews 96

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, noting that their pets thrive on the food, often showing increased energy and improved health. Many consumers highlight the positive impact on pets with sensitivities or allergies, finding Benevo to be a successful alternative. The taste is also a significant plus, with numerous pets readily accepting and enjoying the vegan options. However, some customers also noted inconsistencies with the wet food, mentioning variations in consistency, smell, and texture between batches. A few people reported that their pets experienced digestive issues with certain products, such as biscuits, or simply refused to eat the food.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers report that their dogs and cats love the... See more

Quality

Reviewers highlight positive aspects of quality. Many customers report that their pets love the food, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our very elderly newly rehomed cat absolutely loves the Benevo dry food, with no need for gradual introduction. (Sadly she wasn’t so keen on the canned food.) And the patience and helpfulness of Char... See more

Company replied

Rated 5 out of 5 stars

How could I give anything but 5 stars! The customer service agent Charles, has been so helpful, not just once but consistently! Thank you. And the dogs and cats love the vegan food (oh and the hens... See more

Company replied

Rated 5 out of 5 stars

Having had a collie puppy really poorly with Giardia after several rounds of meds he was left with a sensitive tummy and possible food allergies (animal protein). I tried changing his meat diet to a f... See more

Company replied

Rated 5 out of 5 stars

After fourteen years of having no issues with her food, my dog suddenly developed an allergy to salmon oil. This is found in practically every dog food and has made her life miserable. I was so reliev... See more


Company details

  1. Pet Store

About Benevo

Written by the company

Benevo produce wholesome, nutritional and tasty vegan food and treats for cats and dogs.

We've been making award-winning, certified plant-based pet foods since 2003. We pioneered vegan pet food in the UK and now our cruelty-free and ethical food is enjoyed by 1000's of companion animals around the world every day.

For food you can trust, try Benevo.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

96 reviews

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Replied to 100% of negative reviews

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Rated 3 out of 5 stars

I bought wet food for my cat

I bought wet food for my cat, and I have to say it hasn’t been the best experience. To date, I’ve purchased about seven different batches or more, and each time I open a new one, the food is noticeably different—the consistency, the smell, and even the texture vary. Sometimes the wet food is so dry it crumbles.

My cat will only eat it if it has a well-mixed, soft, and mushy consistency. Otherwise, I have to mix it with the old food just to get her to eat. The dry food is fine, but I can’t feed her only dry food, as it’s not healthy and can lead to dehydration.

The concept behind your company is fantastic, but you seriously need to implement better quality control. I’ve never encountered a product that changes so much every time I open a can.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Very surprised

I was curious about it and after i become Vegan myself I wanted to try with my cats and dog.
I am really positive
One of my cats eat it completely
My dog too
And the rest are switching
It is only a week that I start
The cats are all 16+ and I see huge difference already in behaviour
More alert
My dog too

November 13, 2024
Unprompted review
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Reply from Benevo

Hi Vanessa, that's a great result for you and your companions! Thanks for the feedback :)

Rated 5 out of 5 stars

Excellent all round service and the…

Excellent all round service and the cats like the biscuits. Thank you.

November 5, 2023
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Reply from Benevo

Thanks for the feedback Simon! We'd love to see a picture or two of your cats - you'll get a discount in return! - see our homepage for more details :)

Rated 3 out of 5 stars

We loved that it is ethical and vegan, but after 3 months, our cats can't digest it anymore.

We loved that it is ethical and vegan, and that it looked like a fantastic chance to reduce our carbon foot print while feeding our two rescue cats. Initially, the cats loved it and kept looking healthy. Then after 3 months, the first cat started bringing the food up, but was healthy otherwise. 10 days later, the second cat started not being able to digest Benevo either, but was also healthy otherwise. The moment we gave them the food they had before, all settled immediately.
I still give three stars as it's ethical and vegan, although our cats can't handle the Benevo cat food that is currently available. Maybe in future, a different mix of ingredients might turn things around.

December 10, 2023
Unprompted review
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Reply from Benevo

Thanks for sharing your experience. Cat's brining back up dry food is common across all pet foods. It's a result of over eating, which may suggest the food is tasty enough, however dry kibble swells in liquid so it gets bigger once consumed. Cats have the ability to bring back up food to relieve the overconsumption. One trick that works for some cats, is to moisten the food with a little warm water beforehand, so it swells up before consumption. :)

Rated 5 out of 5 stars

Love that we can get vegan cat food..

Love that we can get vegan cat food this is available. Our cat eats every scrap, only constructive comment I can make is that we find its a little dry. We add water to the tin when we are a 1/4 way through it but I am sure you have tried all recipes and its not as simple as that when you are making a product for the mass market.

October 13, 2023
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Reply from Benevo

We also have a wet food you can add to the product if needed, have you tried our Benevo Duo?

Rated 5 out of 5 stars

Fast service and great products

Fast service. Great product (vegan cat chrunchies) that allows me to feed my pets something much less impactful to the planet - and they love it.

September 8, 2023
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Reply from Benevo

Thanks for doing your bit for the planet!

Rated 5 out of 5 stars

After trying lots of different plant…

After trying lots of different plant based options this is the one our doggo chose. She is fussy and can miss meals if she doesn't like it but she jumps on Benevo and really enjoys it. So I set up a subscription and every two weeks the package arrives. I am notified about dispatch and know when my parcel is arriving.

September 27, 2023
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Reply from Benevo

Thanks so much for your glowing review!

Rated 1 out of 5 stars

i placed an order for 2 x 12 packs of…

i placed an order for 2 x 12 packs of wet food, i paid over £60 and recieved my items from a company thet sell the product for £20 cheaper, i was willing to buy the same order every 2 weeks, now i will go to the other company save my self over £40 a month

August 24, 2023
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Reply from Benevo

Hi Carol, as per our phone call there seems to be some confusion over where the order came from. Vegeco ltd. does not sell products directly to customers online, so I think the website you found our product cheaper at was www.veggiepets.com. They are an independent retailer, we do not compete with our retailers and are thrilled if you can get our products at a better price elsewhere.

Rated 5 out of 5 stars

Cat hasn't noticed the difference!

Speedy info. Clear nutritional info, including feed guide. Am currently weaning Enzo off his current dry food, but now down to 30% Benevo vs 70% Whiskas food, and he doesn't seem to have noticed the difference, so that's great. Really happy to be swapping meat diet for vegan one, knowing it's nutritionally sound for obligate carnivores.

August 4, 2023
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Reply from Benevo

Hey Gilly! So pleased that the transition is going well. Slow is the way to go :) If you need any help or have an questions, let us know.

Rated 5 out of 5 stars

Available stock and quick delivery

Going direct to Benevo meant that we could get the vegan dog food immediately. The product line was out of stock at many online suppliers

August 15, 2023
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Reply from Benevo

Hi! Thank you so much for your glowing review :)

Rated 5 out of 5 stars

Our dog absolutely loved it!

Our dog absolutely loved it! We combined it with the Benevo dry food and she was enthusiastic to say the least :-)

August 12, 2023
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Reply from Benevo

Thats great! We love hearing about our happy and healthy customers

Rated 5 out of 5 stars

We have tried Benovo looking for a more…

We have tried Benovo looking for a more ethical, vegan alternative. It's seasoned really well, so when I open the can it smells nicely, but what's most important is that our dog wolfs it all down with batting an eyelid. Our previous attempts with vegan food of other brands were always met with a degree of suspicion so this is a great success.

August 11, 2023
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Reply from Benevo

Thanks for the feedback Robert! Much appreciated :)

Rated 5 out of 5 stars

Fantastic cat food

Fantastic cat food. My cats have various allergies and medical needs. Benevo dry food works so well for all three of them and has been done for around 7 years now. It lasts for months too.

August 17, 2023
Unprompted review
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Reply from Benevo

Thanks so much for your review! We would love to see a picture of your animal companions with our products! Send an email to hello@benevo.com.

Rated 5 out of 5 stars

Amazing customer service

I emailed for quick delivery as I was only in uk for a few days.
They made every effort and I received the great product in time to travel back to netherlands.
Thanks Benovo

July 26, 2023
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Reply from Benevo

No problem Gary! Glad you were able to get your food on time.

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