Benibus.com Reviews 93

Just used benibus, Excellent reliable service, reasonable price

Highly recommended. Great experience throughout from the booking through Mark who was extremely helpful and reassuring and the exemplary and professional service provided by both drivers on my collection and return transfers. I will definitely be using this company on my next trip to Benidorm and Alicante. Thank you again.

Very efficient service. Communication was excellent throughout the process. Vehicle and driver of the highest standard. Price was very reasonable. Will be booking again.

First time using Benibus great communications from start to finish professional on time and makes your holiday knowing your in safe hands would highly recommend ⭐️⭐️⭐️⭐️⭐️

After seeing several recommendations on Facebook, I contacted BeniBus after being let down by our previous transports company and at short notice they were able to help us with transfers from the airport to hotel and back again! Great communication from the drivers with live location updates and very quick and easy way to pay! Would use again and recommend to anyone travelling into the Alicante area!

Top class service, in and out of Alicante, comfortable and pleasant, Door to Door, great drivers, if you want to start your holiday on the highest level possible this the way to go, personal in the office keep you involved with any delays should they arise and put there plan B in to action, Top class people working as a well oiled team,

Benibus was recommended by several people so I asked for a quote. Great price offered to transport 6 people, and they also included 2 baby seats. The process to book and pay for the transfer was so easy and communication was fantastic.
Comfortable and safe journey with friendly drivers 👍

After a horrendous transfer last year we decided on a private transfer this year & chose Benibus. 100% the right thing to do. Ian kept us up to date on pick up times/places every step of the way & was cheery, chatty but professional even at 6:30am on our way home! Thank you Benibus, would highly recommend

Absolutely superb service. Good communication everything on time and pleasant drivers. Highly recommended

Mark and Ian were absolutely fantastic we booked every day out with them.
They went above and beyond to accommodate us, I can not rate them highly enough.
Will 100% be using them again.

From first contact via email through to whatsapp from booking through to returning home the communication, price & reliability were amazing ! They replied so quickly and amended my booking time with ease! We were running slightly late and I was unable to contact our driver Ian and he waited the extra time for us!! Thank you Ian you were brilliant.There was a group of 9 of us on a hen do,We were so grateful.All in all it was a stress free experience & i highly recommend them for future visits.

Fabulous service from Benibus. Waiting at arrivals at Alicante with Ipad with lead passenger name. Straight into immaculate minibus. In no time at all 6 of us were in Benidorm Return journey just as straight forward. Brilliant.

We used Benibus when in went to Spain in the Easter holidays, April 2023. The service was a good price, reliable & friendly.
They sent full instructions of what to do when we landed & and were waiting for us when we came through arrivals, even though we were half an hour early.
We chose a hotel pick up time & they were there at that time.
You can choose to pay by card in advance or cash on airport pick up.
The drivers were friendly & drove at a sensible speed. Would highly recommend.

Absolutely wonderful communication and service. I booked in advance of arriving from the UK for a family holiday in Benidorm. I received reminders and communication from drivers on arriving and departing. Excellent communication from the booking office.

Drivers were friendly and helpful.

I highly recommend this company!

Susan & team were originally contacted via whats app to organise a minibus transfer from Alicante airport to Benidorm with returns for a party of 10 on a stag weekend. From first contact via whatsapp through to returning home the communication, price & reliability were top marks! All in all it was a stress free experience & i highly recommend them for future visits. Thanks once again to the Benibus team for a brilliant experience 5*****+++!!

Just return from our trip to Benidorm. On landing our driver was the to great us and helped with our mum who was in a wheelchair, very pleasant drive to our hotel. On the day before our return I checked our times for pick up and realized I’d given mark the wrong day. Bless his heart he had changed the days the taxi was there the next morning, I couldn’t ask for a better service. Thank you mark and the team

Absolutely brilliant went above an beyond, best transfer we’ve had

From confirming the booking to arriving then departing, Mark and his team kept us completely in the loop. Our flight was delayed, but the meet and greet was excellent. Our very helpful driver Arsenie escorted us to a very clean bus, and took us to our destination. Our return was excellent. Mark arrived well within collection time, with no pressure to us, loaded the cases, and again the bus was immaculate. Another great journey to the airport. I wouldn't even bother google searching for another company when I'm in the area again. Will always be Benibus for us Great price great staff Great service. Thanks to Benibus once again

Tam

This is the first time I have travelled on my own with my child and the first time I have used this service.
Well where do I start, I walked out of arrivals and my pick up was waiting there straight away with my name clearly on display, he was very helpful with our bags, drove very well and the car was clean and fresh.
Today we got picked up, and I requested to be picked up from a different location and that was not a problem, my daughter and I again rode in comfort in a clean,fresh small mini bus. Our driver took and loaded our bags, this driver was the owner of the company and was very nice and friendly, we chatted all the way to the airport.
I can not rate BeniBus highly enough and would use them every time.

Great experience with this company. Communication was 1st class and Ian was great and chatty. Would use again and definitely recommend