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Rated 5 out of 5 stars

Excellent service from start to Finish from office staff to drivers. All very pleasant and nice to deal with. We were greeted by a lovely guy at Alicante Airport who was welcoming and helpful which wa... See more

Company replied

Rated 5 out of 5 stars

Excellent service!!! used last week to and from the Airport. Both drivers were very friendly and full of information as needed. Easy to book service and punctual. Drivers kept in touch with us before... See more

Company replied

Rated 5 out of 5 stars

The best service from Benibus! Excellent communication from both drivers, detailed info re pick-up/drop-off points, including pins/photos. Large, comfortable vehicles with plenty of space for luggage.... See more

Company replied

Rated 5 out of 5 stars

Travelled last month and only booked the transfer through Facebook the night before landing in Alicante. Really quick at replying to messages. We'd had our hotel booking transferred to another hotel d... See more

Company replied

Company details

  1. Minibus Taxi Service
  2. Bus Company
  3. Transportation Service

Written by the company

We provide passenger transport services from Alicante airport. We have served the area for over 19 years now and look forward to taking care of you. All transfers are private door to door transfers. Baby and booster seats are provided free of charge. We meet you at your pick up point and drop you to your destination. No waiting. No sharing with others. Dedicated vehicle just for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

93 reviews

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Rated 5 out of 5 stars

Prompt efficient service

Prompt efficient service. Tidy clean bus with polite drivers. Price seemed very reasonable. Their professionalism made our airport transfers a breeze . 12 adults & 12 large cases travelling in comfort. Thank you

August 22, 2021
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Reply from Benibus.com

Thank you very much Mr Whitehead. It was our pleasure.

Rated 5 out of 5 stars

Fantastic Service…

Fantastic service from Mark and everyone at benibus. Excellent communication throughout the booking process, regarding pick up and drop off times. Straight out of airport arrivals to Mark waiting for us exactly where he said he would be, which with two tired girls in tow was a god send! Then dropped off at departures with Ian today. Both lovely chatty guys highly recommend.

August 14, 2021
Unprompted review
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Reply from Benibus.com

Thank you very much for your Kind review ;)

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Rated 5 out of 5 stars

Brilliant service from these guys

Brilliant service from these guys. Have never used them before but we will definitely use again and recommend to anyone. All British expat drivers so no communication issues.
Booking was straight forward either book on their website or like I did direct with the owner Mark. Communication was great.
I'd asked on Facebook for recommendations and he was the only one to actually contact me to see if I'd got sorted. This was the deciding factor for me as I knew I was booking with a human being.
Our driver was Ian and he was fab, helpful and friendly. A truly lovely guy.
Our flight was half hour early and as soon as I turned on my phone up popped a message to tell us our drivers name and which bay he would be waiting at. All transfers are currently single booking so no shared transfers and no waiting for other flights to arrive. It was fab that Ian had been tracking our flight and we were through the airport and on the mini bus before even our flight should have arrived.
The return trip was just as good, picked up right outside the apartments and because they message you, you have that direct contact with your actual driver so you know exactly who it is.
Well done guys.

July 27, 2021
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Reply from Benibus.com

Wow, What a glowing review. Thank you very much Julie. It really is our pleasure. :)

Rated 5 out of 5 stars

Just great,

Just great,, benibus run by Mark know how to make airport transfers hassle free,, in trying times the communication and service is 1st class. Drop off and pick up was seamless taking the stress out of connections. The air conditioned bus was clean and fast. Wont ever do a slow shuttle again. Great value and very friendly service.

July 21, 2021
Unprompted review
Rated 5 out of 5 stars

Benibus Travel 5 *****

Booked Benibus back in February for my holiday to Benidorm in June, No hassle booking i contacted Marc who booked in the date No problem at all and No Deposit and a very Good price. I received a message of reminder the day before my holiday, i then received a message early with very clear instruction on where we would be collected at the airport which again was very clear and helpful. Minibus was spotlessly clean, The Driver Marc was very knowledgeable with regards to Benidorm and places that were open ect he even drove around the streets to show us where things were before dropping us to the hotel. I Received a message to let us know that he was outside on day of departure, he loaded all our cases onto the minibus, had a great chat on the way back to the airport with No problems at all. Communication was Brilliant anyone needing to use this service i would 100% recommend Benibus, i certainly will be using Marc for any future holidays to Benidorm.For anyone interested they also do Day Trips not just to Benidorm but to almost anywhere you would like to go *****

June 28, 2021
Unprompted review
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Reply from Benibus.com

Thank you so much for your detailed review. It was lovely to meet you all. :)

Rated 5 out of 5 stars

Fantastic service 5*****

Fantastic service , these guys do just what they say , notify you a day before to take the stress away . Can't fault these guys .
Won't be hiring a car again . BENIBUS for us

June 8, 2021
Unprompted review
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Reply from Benibus.com

Thank you very much for your kind review. It’s lovely to get such feedback. 😊👍

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Rated 5 out of 5 stars

Absolutely amazing service …

I just wanted to say a massive thankyou for getting my father to the airport safely yesterday and taking him to the desk, helping him and everything. He said you were absolutely brilliant and made what he would find a stressful journey alot easier. Mark was very friendly, communicated well with myself in the uk and also with my father who was being collected in spain. Brilliant service and a very fair price. so thankyou again, it was much appreciated

May 21, 2021
Unprompted review
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Reply from Benibus.com

Thank you very much for your review. It was my pleasure to meet and help your father. :)

Rated 5 out of 5 stars

100% recommend

This is the ONLY taxi transfer company I would ever use when visiting Alicante/Benidorm. I have used them multiple times, most recently I emailed them just before getting on the plane in Leeds and my driver Mark was waiting for me as I arrived in Alicante. Their communication is prompt and precise and I would have no hesitation recommending to friends/anyone needing a taxi transfer.

January 7, 2021
Unprompted review
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Rated 5 out of 5 stars

Great service

Very good service. Prompt and pleasant drivers. I would definitely recommend this company.

January 5, 2021
Unprompted review
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Reply from Benibus.com

Many thanks for your kind review and recommendation :) .

Rated 5 out of 5 stars

no complaints at all

used benibus over xmas , collection and return were both on time , plenty of contact via whatsapp to confirm details , clean minibus and nice driver , would recommend -thanks cheryl & steve

January 3, 2021
Unprompted review
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Reply from Benibus.com

Many thanks for your kind review guys. It was our pleasure.

Rated 5 out of 5 stars

We we're lucky enough to have Mark…

We we're lucky enough to have Mark collect us from the airport. He was very informative sharing his knowledge and experience of the area. Perfect service there and back.
Thanks again.
Carl & Lily

December 15, 2020
Unprompted review
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Reply from Benibus.com

Thank you so much for your kind review. It was a pleasure to meet you both :)

Rated 5 out of 5 stars

Excellent service. Highly recommend

Travelled last month and only booked the transfer through Facebook the night before landing in Alicante. Really quick at replying to messages. We'd had our hotel booking transferred to another hotel due to covid closures but we just communicated by text and were picked up at our new hotel for the transfer home. Lovely genuine people and an excellent service.

October 17, 2020
Unprompted review
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Reply from Benibus.com

Thank you so much, it was our pleasure😊

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Rated 5 out of 5 stars

Can not fault the service these guys…

Can not fault the service these guys give,was contacted day before arrival in benidorm as well as departure with times of pick ups,mark and Ian are lovely guys and full of info about benidorm,will 100% recommend them and will be using again next year,

September 23, 2020
Unprompted review
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Reply from Benibus.com

Many thanks for your kind review Natalie, it was our pleasure. :)

Rated 5 out of 5 stars

Great service

Great service before travelling, always kept up to date on what was happening. Both Mark and Ian were brilliant, and on time exactly where they said they would be. Fantastic service would highly recommend

September 4, 2020
Unprompted review
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Reply from Benibus.com

Thank you so much Katie, it was our pleasure😁

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