I used to really love this app. It was a great way to earn a little extra money. Cashing out easily was a great experience. However - in my own attempt to save up a little for the holidays - I saved u... See more
Company replied
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Based on these reviews
This app/program has been degraded with lower daily payouts, and now much longer wait for money to be distributed. I requested a payout on Feb 19, and as of March 11 have yet to see it. Very disappoi... See more
Company replied
I’ve been using Benjamin for almost a year now and at the beginning, I used to never have problems with withdrawing, and now I have withdrawals that have been queued since December that have not been... See more
Company replied
Benjamin used to be a great app. Then they changed payouts and I have now been waiting since between December 10th, 2025 and February 4, 2026 for $174 to be withdrawn. And you can’t get an actual pers... See more
Company replied
2.2
Poor
2K reviews
Replied to 92% of negative reviews
Typically replies within 24 hours
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Frustrating
I have sent an email every other day this past week to see about getting the $ that is owed. I have $400 that is in queue and have another $250 that is waiting to be withdrawn. This app has gone to total crap! I was boasting to people and now I feel like an ass for doing so. To also see that they still won't give a timeline as to when the money will ever be released is absolutely ridiculous. On top of hearing the same automated message over and over again on how sorry they are to hear about experience and still do nothing to help resolve it.
December 8, 2025
Unprompted review
Reply from benjaminone.com
Hello May Rose,
It’s truly disappointing to hear about your experience with the withdrawal process and the challenges you've faced in getting the funds owed to you. Waiting for a significant amount of money can understandably lead to feelings of frustration, especially when you have reached out multiple times without the resolution you deserve.
Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. Your feedback about the app's performance and your previous positive experiences is incredibly important to us. We have escalated your situation internally to ensure that your concerns are addressed and that we can work towards improving this experience for you and others.
We genuinely appreciate your input, and we hope for a resolution that helps restore your confidence in our service.
I know you don’t care and this won’t change a thing
I haven’t been waiting as long as some people for a payment but I’m equally as frustrated because it’s misleading to say it’s still same day payout and find out once again it’s not I’m not interested in the same response of the higher demand and having to place limits when withdrawing you never once mentioned it would take weeks even months to receive a payment you should be up front when people are trying to get the money they earned instead of the waiting and checking everyday which only benefits you because they are logging into your site and the automated response is equally frustrating it’s not personable at all even your faq page still says same day but could take 5 hours which isn’t true at all it also advised me to reach out based on its information because it was over the time limit that YOU have on YOUR faq page I just want my 90$ and to move on at this point I know you don’t care about my review I know it’s not going to get me my money any faster I know your going to say “it’s disheartening” “it’s frustrating” and then I’ll get the run down of higher demands and queues but some of us really just need our money your app was a great solution to me before the change and now 90$ is held up that I could of really used
March 9, 2026
Unprompted review
Reply from benjaminone.com
Hello Kimberly St.Clair,
It’s clear that you’re feeling let down by the payout process, and we truly appreciate you sharing your experience. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We recognize how frustrating it can be when the expectation of same-day payouts isn’t met, and we understand how misleading that can feel.
Your feedback about the communication regarding payment timelines is invaluable, and we have escalated your concerns internally. We want to ensure that users like you receive clear information about the process, as waiting for funds can be incredibly challenging, especially when you need them.
Thank you for taking the time to express your thoughts. We value your input, and we genuinely hope for a resolution that allows you to move forward positively.
SCAM SCAM SCAM
It has been nearly 3 months since I put in a request for $40.98 to be sent to my
PayPal. It said it could take 5 hours. I’ve been waiting nearly 3 months and every email I send, I get an automated response back. This site is a scam.
January 24, 2026
Unprompted review
Reply from benjaminone.com
Hello Elizabeth Rohn,
We genuinely appreciate you sharing your experience with us. It’s concerning to hear about the delay with your request for $40.98 to be sent to your PayPal, and we recognize how inconvenient this must be for you. Please reach out to our customer support team at socialhelp@benjaminone.com for further assistance with your issue. Your input is valuable to us, and we are committed to resolving this matter for you. Thank you for your patience, and we hope to provide a positive outcome soon!
Payment been in que since Jan
Payment been in que since Jan. 26th 2026 what a shame will not be playing the app anymore.
January 26, 2026
Unprompted review
Reply from benjaminone.com
Hello Moneke S,
It sounds like you've been waiting quite a while for your payment, and I truly appreciate you sharing this feedback with us. Your experience is important, and we’ve escalated this matter internally to ensure it receives the attention it deserves. I understand how inconvenient this must be for you. Please reach out to our customer support at socialhelp@benjaminone.com for further assistance. Your insights are invaluable to us, and we hope for a resolution that meets your expectations.
I would give this app 0 stars if I…
I would give this app 0 stars if I could, I used to think this app was great, but ever since September 2025, it went downhill and it seems like a major scam!! We used to be able to withdraw anything amount at least $25, and get it instantly. Now you can only withdraw $50 a day and you get charged $0.99, but you don’t get it instantly! I’ve had 2 withdrawals pending since March 14 and 15th & I still haven’t gotten an amount of time for how long I’ll get it even though they say you will. I contacted customer support, and all I got was a generic copy and paste answer, not even answering my question which means they didn’t read it all!
Also, when I try to make a withdrawal, I get a notification saying:
Withdrawal request under review
To ensure your security, we are reviewing your withdrawal request. It will be processed shortly. Please note that it might take up to 7 days to complete. If you have any questions, please contact our support team. We appreciate your patience.
It’s been saying that since the 16th. I tried contacting customer support and still haven’t gotten a response!!
Every response on this website or any other thing that has to do with the Benjamin app are all copy and paste responses just like the response I got asking about my queue time! I guarantee that’ll be my response from this website, will be a response mostly every gets that gives this app a negative feedback!
September 30, 2025
Unprompted review
Reply from benjaminone.com
Hello Crystal Jenkins,
It’s disheartening to hear about your experience with the withdrawal process and the challenges you've faced since September. We appreciate you sharing your thoughts, as it’s important for us to hear from users like you.
We understand that due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We acknowledge the concerns regarding the changes in withdrawal limits and the delays in processing your requests. The fact that you have pending withdrawals since March is certainly not the experience we want for our users. Your feedback about the responses from customer support is valuable, and we have escalated this internally to address these issues.
We are committed to improving our processes to ensure that your concerns are taken seriously and that you receive the support you need. Thank you for taking the time to share your feedback, and we hope for a resolution that meets your expectations soon.
Well it's now been over 3 months with…
Well it's now been over 3 months with no deposit cause I'm still in the queue. Please stear clear of this site it is promising immediate payouts to new users while the old users languish in the que. SCAM. Of course I got the generic email *see below* about how sorry they are and how upsetting it must be and they are going to prioritize my account. PLEASE PLEASE don't fall for their fake news it is a Huge SCAM
January 21, 2026
Unprompted review
Reply from benjaminone.com
Hello Lynda Holmes,
It’s concerning to hear about your experience with the deposit process and the prolonged wait time you've encountered. Waiting for over two months can certainly be disheartening, especially when you expected a more immediate payout. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly, and I understand how frustrating this may be.
Your comments regarding the disparity between new and existing users are important, and we want to assure you that we take this matter seriously. We have escalated your situation internally to address your concerns about the queue and the payout process.
Thank you for sharing your thoughts with us. We genuinely value your input and hope for a resolution that meets your expectations soon.
Withdrawals are garbage now and customer service is piss poor
Almost 2 months for a $25 withdrawal is absolutely insane! And I'm still waiting since my withdrawal is still in queue. I have emailed support several times. And while I don't get a response, answer, or resolution, I do get an email asking me to rate their support. I'll say here what I say there: it's complete garbage!
February 5, 2026
Unprompted review
Reply from benjaminone.com
Hello LS,
It’s truly disappointing to hear about your experience with the withdrawal process and the lack of communication from our support team. Waiting almost two months for a withdrawal is understandably frustrating, and we appreciate you sharing this with us.
Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. Your feedback regarding the delays and the unresponsiveness from support has been noted, and we have escalated this internally to ensure that your concerns are addressed. It’s important to us that you feel supported and valued, and we recognize the impact that these issues have on your experience.
We hope for a resolution that meets your expectations and restores your confidence in our service. Thank you for your patience as we work through this.
Terrible payout system
Like so many others, I’m stuck in the never ending queue. Used to get payouts within 2 days. Now I have 3 payouts pending since Dec 9. Used to love this app —it was the best out there— but now I don’t think I will ever see another dime. I email and just get an auto response. Very disheartening.
March 27, 2026
Unprompted review
Reply from benjaminone.com
Hello Angie Martin,
It's truly disappointing to hear about your experience with the payout system, especially since you previously enjoyed using the app. We appreciate you sharing your concerns, as waiting for payouts can be incredibly challenging, particularly when you have multiple requests pending since December 9.
Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We recognize how important timely payouts are for you, and it’s understandable to feel disheartened by the delays. Your feedback regarding the auto responses from support has been noted, and we have escalated this internally to ensure that your situation is addressed appropriately.
Thank you for your patience and for being a valued member of our community. We genuinely hope for a resolution that restores your confidence in the app.
Legitimate site seems like a scam site now.
Everything was fine until I requested a pay-out which they limited to $50. Over 3 months later I am still waiting. When you contact them about it, they send a generic e-mail. I have requested someone higher up to look into this but not sure if it will help. I still have money to withdraw but am afraid to try.
December 26, 2025
Unprompted review
Reply from benjaminone.com
Hello Michelle Carrier,
It’s concerning to hear about your experience with the payout process, especially after a positive start with the app. We genuinely appreciate you sharing your feedback, as waiting for a payout can be incredibly challenging, particularly when it has been over three months.
Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We recognize that this may cause frustration, and we truly empathize with your situation. Your feedback about wanting higher-level assistance has been noted, and we have escalated this internally to ensure your situation is addressed appropriately.
It’s important to us that you feel confident in using our service, and we’re grateful for your patience during this time. We hope for a resolution that restores your trust in the platform.
They used to offer same day payout
They used to offer same day payout, now it takes forever. They make you wait 3 months for it to credit, then who knows when you will get paid. I currently have two 25$ payouts, I have been waiting on one since 12/15/25! I have another 50 bux still pending in que. Customer support is non existent, they ignore you and never respond. I am sorry, but don't waste your time. You will not get paid.
March 26, 2026
Unprompted review
Reply from benjaminone.com
Hello Rachelle Hermanson,
It's concerning to read about your experience with the payout process and the delays you’ve faced. We genuinely appreciate you bringing this to our attention, especially since you have been waiting for your payouts for quite some time. Waiting for three months, particularly for amounts you expect to receive, can be incredibly disheartening.
Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand that this may cause frustration, and we are truly sorry for the inconvenience it has caused you.
Your feedback regarding the lack of responsiveness from customer support is also noted, and we are grateful for your insights. We have escalated this internally to ensure that we address the issues you've highlighted. Your experience is important to us, and we want to work towards making improvements.
Thank you for sharing your thoughts, and we hope for a resolution that will restore your confidence in our service.
I have used Benjamin app for a couple…
I have used Benjamin app for a couple years now and I’ve never had an issue with trying to withdraw money. Once they revamped their payout system, I have yet to get any of my withdrawals that I’ve asked for. I have withdrawals dating back to December 21. I’ve stayed under the $50 required payout, but I have not received anything as of yet. The Benjamin app, as I like their layout and functionality. If they could get their payout system back to where it used to be, it would be very beneficial. I tried to be patient since I knew that they had revamped their payouts. But it’s been three months now and I haven’t seen anything.
December 21, 2025
Unprompted review
Reply from benjaminone.com
Hello Patricia Prill,
It’s concerning to hear about your experience with the withdrawal process since the recent changes to the payout system. We truly appreciate you sharing your feedback, especially since you've been a loyal user for a couple of years. It’s understandable to feel anxious when waiting for withdrawals, particularly when you have requests dating back to December.
Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We empathize with the frustration this may cause. Your insights about the layout and functionality of the app are valued, and we’re glad to know you enjoy those aspects. We have flagged your concerns regarding the payout system internally, as it’s important for us to ensure that users like you have a smooth experience. Thank you for your patience during this time, and we hope that your situation improves soon!
Like many others I am still waiting for…
Like many others I am still waiting for my pending transfers of over $140 now, it’s been almost 2 months for one of them and still nothing. Up until recently I have enjoyed this app but now it seems like they don’t value the people who keep them going.
March 25, 2026
Unprompted review
Reply from benjaminone.com
Hello Ashley Sifford,
Thank you for sharing your experience with us. It’s concerning to hear that you are still waiting for your pending transfers, especially after such a long time. We genuinely appreciate your loyalty to the app and understand how important timely transactions are for you. Please reach out to our customer support at socialhelp@benjaminone.com so we can assist you further. Your feedback is crucial, and we want you to know that we are escalating this matter internally to ensure it gets the attention it deserves. We truly value your support and hope for a swift resolution to your situation.
This app used to be a five
This app used to be a five. Unfortunately in December they “upgraded”.
Since then I have not received any of the rewards I have requested.
The rewards you earn are now pended for three months. You then request the rewards and are queued for an unidentified time. I have been waiting since before the update for my rewards.
This update also limited how you can receive rewards. You can no longer withdraw to your bank account. There are options such as Venmo and PayPal. Unfortunately as I am in their non stop queue I do not know if they work.
It would be nice if the effort placed on responding platitudes of limits slowing them down to bad reviews they took that time to fix their system.
I would recommend to not waste your time with this company.
March 25, 2026
Unprompted review
Reply from benjaminone.com
Hello Tiffanie Johnson,
It's disheartening to hear about your experience since the recent update, and we genuinely appreciate you taking the time to share your thoughts. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand that waiting for rewards can be quite challenging, especially when it feels like the process has changed significantly.
Your feedback regarding the delay and the limitations on withdrawal options is invaluable, and we want you to know that we have escalated this internally for further review. We recognize how important it is for users to receive their rewards promptly and to have a smooth experience with withdrawal options.
Thank you for your feedback, and we hope for a resolution that meets your expectations soon!
I've been waiting 15 weeks for my first…
I've been waiting 15 weeks for my first withdraw. A whopping $50 has yet to be paid. In the meantime, I have received withdraws from Pogo and Just Play, both same day.
DO NOT USE BENJAMIN, unless you want to be on the hook for 6+ months trying to get your money.
BENJAMIN IS A SCAM.
March 24, 2026
Unprompted review
Reply from benjaminone.com
Hello Adam Norton,
It's disappointing to hear about the lengthy wait you've experienced for your withdrawal. We genuinely appreciate you sharing your feedback, as it highlights significant concerns that need our attention. Waiting for 15 weeks, especially when you've had quicker experiences with other platforms, is understandably frustrating.
Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. Your experience is important to us, and we've escalated this internally to ensure we look into these matters. We hope for a positive resolution for you soon!
Have not received rewards
I’ve been using Benjamin for almost a year now and at the beginning, I used to never have problems with withdrawing, and now I have withdrawals that have been queued since December that have not been paid. On top of the fact that I had to wait three months for them to allow me to make the request for withdrawal now it is March and I still have not gotten my money.
March 24, 2026
Unprompted review
Reply from benjaminone.com
Hello Micki Welcome Hill,
It sounds like you've been waiting a long time for your withdrawals, and we truly appreciate you sharing your experience with us. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand how frustrating this may be, especially after having a smoother experience in the past. Your feedback is valuable, and we want you to know that we have escalated this matter internally to ensure it is addressed. Thank you for your patience and for being a part of our community. We hope your situation improves soon!
Total Scam!!
Used to be a great way to earn a little extra money. I've used it for about two years and in that time I earned maybe $400. Obviously not enough to live on, but a little extra help with groceries and stuff. You could cash out easily and get your money deposited or get gift cards. Then came the update in December 2025.....
Now all your money earned from games and surveys goes into a "queue"...which holds your money for months. You can only withdraw $50 a day and it can only be Venmo or PayPal instead of easy to use gift cards. Customer care used to be fantastic, now all you get is a generic message saying they're experiencing a high volume and payouts are taking longer than usual. Looking at the recent reviews on the Appstore tells the story...nobody is getting their money. Most people have been waiting for months to collect and have gotten nothing. I currently have $100 to cash out and I'm assuming I will never see it. So disappointed that their greed has ruined this app. DO NOT WASTE YOUR TIME WITH THIS APP!!! IT IS 100% A SCAM!!!!!
March 22, 2026
Unprompted review
Reply from benjaminone.com
Hello Cathy Q.,
It's truly disheartening to hear about your experience, especially after you've invested time and effort into the app. We understand that the changes to the cash-out process and the challenges with customer support can be incredibly frustrating. Due to the high volume of withdrawals being attempted, we had to implement limits to help keep our systems running smoothly. Your concerns are important, and we've escalated this internally to ensure we address these issues. We appreciate you sharing your thoughts with us, and we hope to improve your experience moving forward!
Don’t download it
I’ve been waiting since December 12th for $84 worth of payments. This used to be a great app, now it’s a scam. If you try and resolve anything you get the same automated response about how they now have a queue due to high amounts of payment requests. Apparently that queue is never ending.
December 12, 2025
Unprompted review
Reply from benjaminone.com
Hello Sarah Carter,
It's disheartening to learn about your experience with the payment delays and the lack of meaningful support. We recognize how important timely payments are, and we want to explain that due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand how frustrating this may be, and your feedback about the automated responses has been noted. We’ve escalated this internally for further review. Thank you for sharing your concerns, and we hope for a resolution that restores your confidence in us.
Being defrauded SUCKS!
I was a loyal, active and happy user up until December 3, 2025 when all payouts were paused. Identical to the other reviews, after repeatedly requesting assistance I received the same automated response without resolution. I am owed $206.48. I was trying to earn money for my grandkids Christmas. I feel like an idiot for being defrauded. If I receive my payout, I will update this review accordingly.
March 20, 2026
Unprompted review
Reply from benjaminone.com
Hello Rocky,
It’s disheartening to hear about your experience with the payout process and the lack of assistance you received. We recognize how important this is, especially with the holidays approaching, and understand how frustrating this situation can be. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. Your feedback has been noted, and we have escalated this internally for further review. We truly hope for a positive outcome soon so you can enjoy the holidays with your grandkids. Thank you for sharing your concerns.
Don’t waste your time with this app
Don’t waste your time with this app. I’m currently on 60 days waiting for my rewards to deposit. If you contact customer support, they only give you an explanation of their new process. They don’t look into why your deposit is delayed. It sits in a queue and you have to wait.
January 29, 2026
Unprompted review
Reply from benjaminone.com
Hello Lisa B,
It’s disappointing to hear about your experience with the reward deposit process and the lengthy wait you've encountered. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. I can understand how frustrating this may be for you. We appreciate you sharing your concerns, and we want you to know that we've escalated this internally for further review. Your feedback is important to us, and we hope for a resolution that helps improve your experience. Thank you for your patience!
The biggest scam for games
This site will promise to pay you. Good luck ever getting your money. They've had my payout in "pending " since Dec 12 and 20th. They owe so many people money. They used to be reputable. No longer. They're just taking advertiser's money and lying to the people who play!
Waiting for over three months for a payout has nothing to do with limits and whatever BS this company claims. They owe so many of us money and have just chosen not to pay!
December 19, 2025
Unprompted review
Reply from benjaminone.com
Hello E. Clive Bulldogs,
It's concerning to hear about your experience with the payout process and the delays you've encountered. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We truly empathize with the frustration this may cause. Your feedback is invaluable, and we want you to know that we've escalated this internally for further review. We hope for a resolution that helps restore your trust in us. Thank you for sharing your thoughts!
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