I've had a few policies with Bennett's over my forty years biking on and off and have even dealt with them with my accident a few years ago and have always found them eager to help also pretty reasona... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The whole renewal process was painless. Bennett’s informed me early to say my insurance was due for renewal in July. They emailed me with my new quote which I accepted and from there everything was... See more
Company replied
Their renewal costs are low with a very minimal renewal increase. Every year at renewal time I check a couple of random comparison sites to make sure I’m still getting a good deal and so far I am. How... See more
Company replied
Webpages easy to navigate. Very smooth transition from my now non existing insurer "Motorcycle Direct" Who by the way do not insure you if your motorbike is on a SORN, and you need to ride your bike... See more
Company replied
Company details
About Bennetts
Written by the company
Established in 1930, Bennetts helps provide the premium level of cover riders expect from a leading UK insurance company. We find motorcyclists the best price from our panel of insurers on classic and modern machinery with insurance policies that include an expert 24-hour claims service, 90 days European cover, the ability to ride other bikes and allow the most common modifications included as standard.
For riders that insure directly with us, they can also enjoy free membership to BikeSocial; the unique discounts, experiences, competitions and advice platform. Anyone buying Bennetts motorcycle insurance through an insurance comparison website can also access BikeSocial for the price of £60 for 12-months access.
Contact info
Unit 3, Swan Park, Kettlebrook Road, B77 1AG, Tamworth, United Kingdom
- 0344 412 2171
- bennetts.co.uk
4.7
Excellent
28K reviews
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So easy to set up very good
July 23, 2026
Reply from Bennetts
Hello,
We're so glad you found the setup process to be very easy. Thank you for your positive feedback!
If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.
Thank you, Anthony.
Easy experience renewing my policy at a…
Easy experience renewing my policy at a very good price
July 23, 2026
Reply from Bennetts
Hello,
We appreciate your feedback! We are so glad to hear that your experience was seamless and efficient. Thank you for letting us know about your positive experience.
If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.
Thank you, Anthony.
Watch out for excessive mid-term charges
Insured various bikes through Bennetts over the years, but the current bike will be the last one. Made a simple policy change (changed registration number when I removed a private plate) and they decided to apply the maximum mid-term ammendment charge. When I did the same with Swinton a couple of of years ago on my car, there was no charge for that kind of minor change, and I've just done the same with another bike through Devitt, and again absolutely no charge. Sadly Bennetts obviously put revenue above their customers, they'll be losing one as a result.
June 1, 2026
Unprompted review
Reply from Bennetts
Hello Alan,
Thank you for sharing your experience at Bennetts.
I understand that you may have been surprised with the fees, however we do everything we can to be as transparent as possible with all fees and charges. We ensure that we make customers aware of the cost before, during and after the sale of the insurance policy.
Our amendment fee of up to £32 is reviewed against industry standard to maintain the best possible customer experience whilst recovering the policy losses such as in this instance.
If you have any queries or questions regarding our mid-term process, we would be happy to answer these for you via our webchat service at https://www.bennetts.co.uk or call 0344 412 2171.
Thank you, Anthony.
Good Value
Very easy to deal with on the telephone. Polite and courteous. Premium is very reasonable and covers every eventuality that might happen.
Very satisfied, thanks.
July 18, 2026
Reply from Bennetts
Hello,
We're so pleased to hear you found our telephone service easy to deal with, polite, and courteous. It's wonderful that you find our premium reasonable and comprehensive. Thank you for your satisfaction!
If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.
Thank you, Anthony.
Reply from Bennetts
Hello Graham,
Thanks for your review!
If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.
Thank you, Anthony.
Great service and a competitive rate
July 18, 2026
Reply from Bennetts
Hello Douglas,
We appreciate your positive feedback. We are happy you received great service and a competitive rate. Thank you for your review.
If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.
Thank you, Anthony.
Reply from Bennetts
Hello Carol,
We appreciate your positive feedback! We're glad you found our forms easy to complete and that our pricing was the best in your search.
If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.
Thank you, Anthony.
All good so farr
July 21, 2026
Reply from Bennetts
Hello John,
That's wonderful to hear! We are so pleased that everything is going well for you. We appreciate you taking the time to share your positive experience.
If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.
Thank you, Anthony.
An excellent experience from start to…
An excellent experience from start to end. Easy process and affordable premium.
July 17, 2026
Reply from Bennetts
Hello Philip,
We appreciate your positive feedback! We're delighted to hear that you had an excellent experience from start to finish, finding the process easy and the premium affordable.
If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.
Thank you, Anthony.
The annual policy price has always been…
The annual policy price has always been good and fair, this was after originally they didn't want to reconize my years of no claims, the big thing is they listened to my complaint and adjusted my policy price. So very good when an insurance company actually listens to you.
July 22, 2026
Reply from Bennetts
Hello Robert,
We're so pleased to hear that you found our annual policy price good and fair, and that we were able to address your concerns regarding your no claims bonus. It's wonderful to know that our team listened and adjusted your policy accordingly. Thank you for sharing your positive experience!
If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.
Thank you, Anthony.
Reply from Bennetts
Hello Mark,
Thanks for your review!
If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.
Thank you, Anthony.
All good fair price
June 21, 2026
Reply from Bennetts
Hello Brian,
We're delighted to hear that you found our pricing to be fair and satisfactory. Thank you for your positive feedback!
If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.
Thank you, Anthony.
Reply from Bennetts
Hello Robert,
Thanks for your review!
If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.
Thank you, Anthony.
Easy process to I sure my motorbike
Easy process to I sure my motorbike, kept well informed through the process.
Lots of useful motorbike information sent to me throughout the year
July 18, 2026
Reply from Bennetts
Hello Susan,
We're delighted to hear you found the process of insuring your motorbike easy and that you were kept well informed. We also appreciate your positive feedback about the useful motorbike information you receive.
If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.
Thank you, Anthony.
Reply from Bennetts
Hello Elaine,
It's very disappointing to read your comments, but we appreciate you taking the time to pass on this feedback.
If there is something further you would like us to look at for you, please contact us via our webchat service at https://www.bennetts.co.uk/ and we will be happy to help.
Thanks, Anthony.
Cant pay for my renewal despite my card…
Cant pay for my renewal despite my card working everywhere else.
No human reponse via chat just a bot that has no option to discuss my issue
Hugely frustrating
July 22, 2026
Reply from Bennetts
Hello Mark,
We are truly sorry to hear about the difficulties you experienced with your renewal and the frustration with our chat support. We understand how important it is for our payment systems to work seamlessly.
Your feedback regarding our chat bot is invaluable, and we are working to improve our support options.
If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.
Thank you, Anthony.
Motorbike insurance
Easy for me to renew have always been competitive. Always very helpful when needed ,very professional to deal with and have always been easy to talk to when I have needed to
July 22, 2026
Reply from Bennetts
Hello Michael,
We're delighted to hear that you found the renewal process easy and that we've consistently been competitive. It's wonderful to know our team has always been helpful, professional, and easy to communicate with whenever you've needed assistance.
If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.
Thank you, Anthony.
Reply from Bennetts
Hello Neil,
We're so pleased to hear you found our multi-bike policy to be a good value. Thank you for your positive feedback!
If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.
Thank you, Anthony.
Nearly £20.00 to change address same…
Nearly £20.00 to change address same town same street 39 to 7
July 22, 2026
Unprompted review
Reply from Bennetts
Hello Stephen,
Thank you very much for taking the time to pass this feedback on. We always work towards providing the best customer experience possible so it is disappointing to read your comments.
The cost of a mid-term change is reflective of the current underwriter you are with and the insurance premiums are generated by the underwriters on a live pricing system which calculates the current premium based on the risk of the policy.
If you have any further queries or questions regarding our mid term adjustment process we would be happy to answer these for you via our webchat service at https://www.bennetts.co.uk/.
Thanks again, Anthony.
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