Bennetts Reviews 

28,275
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 7,279 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and competitive pricing, often finding great value. Many highlight the helpfulness and professionalism of the staff, commending their quick, knowledgeable, and reassuring approach. Reviewers also appreciate the straightforward processes and smooth user experience, especially during renewals and policy setup. However, some customers also noted concerns regarding additional costs. People mentioned being dissatisfied with admin fees for policy changes, such as updating an address or registration, which they found excessive. A few also felt that renewal prices sometimes increased significantly or were not as competitive, requiring them to seek better deals.

What people talk about most

Price

Customers had positive experiences with price, often finding competitive and reasonable rates for their... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpful and... See more

Staff

Consumers find staff to be positive, consistently describing them as helpful, friendly, and professional.... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness, patience, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've had a few policies with Bennett's over my forty years biking on and off and have even dealt with them with my accident a few years ago and have always found them eager to help also pretty reasona... See more

Company replied

Rated 5 out of 5 stars

The whole renewal process was painless. Bennett’s informed me early to say my insurance was due for renewal in July. They emailed me with my new quote which I accepted and from there everything was... See more

Company replied

Rated 5 out of 5 stars

Their renewal costs are low with a very minimal renewal increase. Every year at renewal time I check a couple of random comparison sites to make sure I’m still getting a good deal and so far I am. How... See more

Company replied

Rated 5 out of 5 stars

Webpages easy to navigate. Very smooth transition from my now non existing insurer "Motorcycle Direct" Who by the way do not insure you if your motorbike is on a SORN, and you need to ride your bike... See more

Company replied


Company details

  1. Insurance Broker
  2. Insurance Agency
  3. Insurance Company
  4. Motorcycle Insurance Agency

About Bennetts

Written by the company

Established in 1930, Bennetts helps provide the premium level of cover riders expect from a leading UK insurance company. We find motorcyclists the best price from our panel of insurers on classic and modern machinery with insurance policies that include an expert 24-hour claims service, 90 days European cover, the ability to ride other bikes and allow the most common modifications included as standard.

For riders that insure directly with us, they can also enjoy free membership to BikeSocial; the unique discounts, experiences, competitions and advice platform. Anyone buying Bennetts motorcycle insurance through an insurance comparison website can also access BikeSocial for the price of £60 for 12-months access.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28K reviews

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4.7

All reviews

(28,275)

7,222 reviews in the last 12 months

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Rated 5 out of 5 stars

competitive renewal price

Really easy to renew my policy, remained competitive despite being a renewal, so no need to shop around

June 29, 2026
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Reply from Bennetts

Hello,

We're so pleased to hear that renewing your policy was easy and that we remained competitive. Thank you for your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

My motorcycle policy renewal this year…

My motorcycle policy renewal this year was slightly higher than last year but still good value, because of being away on holiday I was later than usual with my renewal and a timely reminder from Bennetts was much appreciated.

July 10, 2026
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Reply from Bennetts

Hello Stephen,

We're delighted to hear that your motorcycle policy continues to offer good value, even with a slight increase this year. We're also glad our timely reminder was helpful during your holiday. Thank you for sharing your positive experience!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Roxy was just the best made what is…

Roxy was just the best made what is normally a traumatic experience with this kind of thing a pleasure

July 20, 2026
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Reply from Bennetts

Hello Nigel,

We're so happy to hear that your experience was a pleasure! We truly appreciate you sharing your positive feedback with us.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 4 out of 5 stars

Had to phone to get a better deal than…

Had to phone to get a better deal than was originally offered on my renewal
Customer Service were very helpful though, shame they didn’t offer the deal initially

July 21, 2026
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Reply from Bennetts

Hello,

We appreciate your feedback regarding your renewal experience. We're glad our customer service team was helpful in securing a better deal for you. We are always working to ensure our initial offers are as competitive as possible.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Great on price and service

This year's renewal marks over 30 years of insuring bikes - including claims (when I was young and idiotic) to regular renewals nowadays where I find that the price from Bennetts is entirely reasonable. I wasn't punished when I had an accident, I wasn't ripped off when I stayed with them more than a year... In 2026, when the bar of acceptance for most paid services seems to have sunk to depressingly low levels, Bennetts seem to have kept up their standards.

July 24, 2026
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Reply from Bennetts

Hello David,

We are so happy to hear that we have been able to provide you with excellent service for over 30 years. It's truly rewarding to know that our commitment to fair pricing and consistent standards has resonated with you, especially given the current climate. We appreciate you acknowledging our efforts to maintain high standards. Thank you for your continued loyalty and positive feedback.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 4 out of 5 stars

The renewing of my insurance was…

The renewing of my insurance was straightforward.

July 21, 2026
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Reply from Bennetts

Hello Kenneth,

We're happy to hear that your insurance renewal was a straightforward process for you. We appreciate your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Top Motorcycle Insurers

Great price, service and staff, will definitely be renewing with Bennetts next year!

July 16, 2026
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Reply from Bennetts

Hello Nathan,

We're so pleased to hear you had such a positive experience with our pricing, service, and staff. We look forward to welcoming you back next year!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

A superb

A superb, professional and excellent service provided. Thank you Darcy you were brilliant 10/10 for your help and support well done!

July 21, 2026
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Reply from Bennetts

Hello Manik,

We are so pleased to hear you received superb, professional, and excellent service. We appreciate your kind words and are delighted that our team provided brilliant help and support.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

I called Bennett’s with an issue on…

I called Bennett’s with an issue on answering 2 questions from the online application.

Cirinda answered.

It was like I was speaking to long lost friend !
We made banter on many things, with plenty of humour, and funny stories …
I still question her age !! 😂😂😂

I look forward to the renewal date just so I call my new friend again ..

You made the difference Cirinda Thankyou

July 16, 2026
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Reply from Bennetts

Hello Robert,

We are so happy to hear about your wonderful experience with our team member! It truly brightens our day to know that we could provide such a positive and friendly interaction while assisting you with your application. We always strive to make every customer feel valued and supported, and it sounds like we achieved that with you. We appreciate you sharing your kind words and look forward to assisting you again in the future.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Nick was patient

Nick was patient, professional and helpful.

July 21, 2026
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Reply from Bennetts

Hello,

We appreciate your feedback. We're delighted to hear that our team member was patient, professional, and helpful during your experience.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Good cover as standard very easy to set…

Good cover as standard very easy to set up terrific price all told real value for money superb service from agent/staff

July 21, 2026
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Reply from Bennetts

Hello John,

We're so pleased you found the cover easy to set up, with a terrific price and real value for money. We're also delighted to hear about the superb service you received from our staff. Thank you for your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Quick

Quick, easy process

July 16, 2026
Bennetts logo

Reply from Bennetts

Hello Jonathan,

Thanks for your review!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Cheap and easy

July 16, 2026
Bennetts logo

Reply from Bennetts

Hello Phill,

Thanks for your review!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Good price with many benefits.

Good price with many benefits.
Very happy.

July 16, 2026
Bennetts logo

Reply from Bennetts

Hello,

We appreciate your positive feedback. We're delighted to hear that you found our pricing good and our benefits satisfying. We're happy you're very happy.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Very easy for renewal and cheaper too.

Very easy for renewal and cheaper too.

July 21, 2026
Bennetts logo

Reply from Bennetts

Hello Stephen,

We appreciate your positive feedback. We are so pleased that you found the renewal process easy and affordable. Thank you for sharing your experience.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Renew my bike insurance for the 2nd…

Renew my bike insurance for the 2nd year. They are efficient, very competitive price wise. I Would recommend.

July 16, 2026
Bennetts logo

Reply from Bennetts

Hello,

We are so pleased to hear about your positive experience renewing your bike insurance for the second year! We're glad our efficiency and competitive pricing met your expectations.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Very good insurance was very quick to…

Very good insurance was very quick to sort out 5 stars from me

July 16, 2026
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Reply from Bennetts

Hello Malcolm,

We're so happy to hear that our insurance process was quick and efficient for you. Thank you for your wonderful feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

So fast and easy to do thank for all…

So fast and easy to do thank for all your help

July 21, 2026
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Reply from Bennetts

Hello Allen,

We're so pleased you found everything fast and easy! Thank you for your positive feedback and for acknowledging our help. We appreciate you taking the time to share your experience.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Bethany was great

Bethany was great, knew her stuff

July 16, 2026
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Reply from Bennetts

Hello,

We're so happy to hear that our team member provided you with such excellent and knowledgeable service. Your positive feedback is greatly appreciated, and we're glad we could assist you.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Easy to use and very quick at getting policies

Easy to use and very quick at gett

July 21, 2026
Bennetts logo

Reply from Bennetts

Hello Andrew,

We're delighted to hear that you found our service easy to use and very quick. Thank you for your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

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