Bennetts Reviews 

28,307
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 7,279 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and competitive pricing, often finding great value. Many highlight the helpfulness and professionalism of the staff, commending their quick, knowledgeable, and reassuring approach. Reviewers also appreciate the straightforward processes and smooth user experience, especially during renewals and policy setup. However, some customers also noted concerns regarding additional costs. People mentioned being dissatisfied with admin fees for policy changes, such as updating an address or registration, which they found excessive. A few also felt that renewal prices sometimes increased significantly or were not as competitive, requiring them to seek better deals.

What people talk about most

Price

Customers had positive experiences with price, often finding competitive and reasonable rates for their... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpful and... See more

Staff

Consumers find staff to be positive, consistently describing them as helpful, friendly, and professional.... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness, patience, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've had a few policies with Bennett's over my forty years biking on and off and have even dealt with them with my accident a few years ago and have always found them eager to help also pretty reasona... See more

Company replied

Rated 5 out of 5 stars

The whole renewal process was painless. Bennett’s informed me early to say my insurance was due for renewal in July. They emailed me with my new quote which I accepted and from there everything was... See more

Company replied

Rated 5 out of 5 stars

Their renewal costs are low with a very minimal renewal increase. Every year at renewal time I check a couple of random comparison sites to make sure I’m still getting a good deal and so far I am. How... See more

Company replied

Rated 5 out of 5 stars

Webpages easy to navigate. Very smooth transition from my now non existing insurer "Motorcycle Direct" Who by the way do not insure you if your motorbike is on a SORN, and you need to ride your bike... See more

Company replied


Company details

  1. Insurance Broker
  2. Insurance Agency
  3. Insurance Company
  4. Motorcycle Insurance Agency

About Bennetts

Written by the company

Established in 1930, Bennetts helps provide the premium level of cover riders expect from a leading UK insurance company. We find motorcyclists the best price from our panel of insurers on classic and modern machinery with insurance policies that include an expert 24-hour claims service, 90 days European cover, the ability to ride other bikes and allow the most common modifications included as standard.

For riders that insure directly with us, they can also enjoy free membership to BikeSocial; the unique discounts, experiences, competitions and advice platform. Anyone buying Bennetts motorcycle insurance through an insurance comparison website can also access BikeSocial for the price of £60 for 12-months access.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28K reviews

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4.7

All reviews

(28,307)

6,435 reviews in the last 12 months

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Rated 5 out of 5 stars

Good cover as standard very easy to set…

Good cover as standard very easy to set up terrific price all told real value for money superb service from agent/staff

July 21, 2026
Bennetts logo

Reply from Bennetts

Hello John,

We're so pleased you found the cover easy to set up, with a terrific price and real value for money. We're also delighted to hear about the superb service you received from our staff. Thank you for your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Quick

Quick, easy process

July 16, 2026
Bennetts logo

Reply from Bennetts

Hello Jonathan,

Thanks for your review!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Cheap and easy

July 16, 2026
Bennetts logo

Reply from Bennetts

Hello Phill,

Thanks for your review!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Good price with many benefits.

Good price with many benefits.
Very happy.

July 16, 2026
Bennetts logo

Reply from Bennetts

Hello,

We appreciate your positive feedback. We're delighted to hear that you found our pricing good and our benefits satisfying. We're happy you're very happy.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Very easy for renewal and cheaper too.

Very easy for renewal and cheaper too.

July 21, 2026
Bennetts logo

Reply from Bennetts

Hello Stephen,

We appreciate your positive feedback. We are so pleased that you found the renewal process easy and affordable. Thank you for sharing your experience.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Renew my bike insurance for the 2nd…

Renew my bike insurance for the 2nd year. They are efficient, very competitive price wise. I Would recommend.

July 16, 2026
Bennetts logo

Reply from Bennetts

Hello,

We are so pleased to hear about your positive experience renewing your bike insurance for the second year! We're glad our efficiency and competitive pricing met your expectations.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Very good insurance was very quick to…

Very good insurance was very quick to sort out 5 stars from me

July 16, 2026
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Reply from Bennetts

Hello Malcolm,

We're so happy to hear that our insurance process was quick and efficient for you. Thank you for your wonderful feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

So fast and easy to do thank for all…

So fast and easy to do thank for all your help

July 21, 2026
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Reply from Bennetts

Hello Allen,

We're so pleased you found everything fast and easy! Thank you for your positive feedback and for acknowledging our help. We appreciate you taking the time to share your experience.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Bethany was great

Bethany was great, knew her stuff

July 16, 2026
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Reply from Bennetts

Hello,

We're so happy to hear that our team member provided you with such excellent and knowledgeable service. Your positive feedback is greatly appreciated, and we're glad we could assist you.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Easy to use and very quick at getting policies

Easy to use and very quick at gett

July 21, 2026
Bennetts logo

Reply from Bennetts

Hello Andrew,

We're delighted to hear that you found our service easy to use and very quick. Thank you for your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Found quotation very competitive ,and…

Found quotation very competitive ,and my cover was set up on 10 min

July 21, 2026
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Reply from Bennetts

Hello David,

We're so glad to hear that our quotation was competitive and that we were able to set up your cover quickly. We appreciate your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Exceptional

Yes, the experience was very good

July 21, 2026
Bennetts logo

Reply from Bennetts

Hello James,

We appreciate your feedback and are so glad to hear that you had a very good experience with us. Thank you for letting us know!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Help over the phone

The lady was extremely helpful and patient with my enquiry, all my questions were answered competently and clearly.

July 23, 2026
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Reply from Bennetts

Hello Myron,

We appreciate your positive feedback! We're delighted to hear that our colleague was helpful and patient, and that all your questions were answered clearly and competently. Thank you for sharing your experience.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars
Bennetts logo

Reply from Bennetts

Hello,

We appreciate your positive feedback. We are happy you received excellent service and great prices. Thank you for your review.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 3 out of 5 stars

Greed

Can't understand why they took money of policy i cancelled within one working day never even sent paperwork only insurance gets away with this robbery

July 18, 2026
Bennetts logo

Reply from Bennetts

Hello Merv,

We understand your frustration regarding the policy cancellation and the charges incurred. We are reviewing your feedback.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 1 out of 5 stars

Auto renewal

Auto renewal, without written consent or approval. 3rd party insurer charges £25 if you do not sign the direct debit mandate but still sets up the mandate. No contact from Bennetts. Quite disappointing.

June 15, 2026
Bennetts logo

Reply from Bennetts

Hello Frank,

Thank you for taking the time to leave your review.

Unless we are contacted before the renewal date, all our policies are set to automatically renew. It is the policy holder's responsibility to contact us if you/they don’t want to go ahead with the policy renewal.

The automatic renewal process is also confirmed before the policy is set up.

If you do ever have any questions about your renewal, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

I haven’t had to claim anything but iv…

I haven’t had to claim anything but iv got friends that have and they were very o

July 20, 2026
Bennetts logo

Reply from Bennetts

Hello,

We appreciate you sharing your experience and the positive feedback from your friends. We are always here to support our customers.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Really easy to insure with bennetts …

Really easy to insure with bennetts and quality service given

July 22, 2026
Unprompted review
Bennetts logo

Reply from Bennetts

Hello Alan,

We appreciate your positive feedback! We're glad you found it easy to get insured with us and that you received quality service. We value your business.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Easy transaction with a small discount.

Easy transaction with a small discount.

July 20, 2026
Bennetts logo

Reply from Bennetts

Hello Paul,

We appreciate your positive feedback. We're delighted to hear that your transaction was easy and that you received a small discount. Thank you for sharing your experience.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Bennetts are a very good company to use…

Bennetts are a very good company to use for my motorcycle insurance with an excellent reputation

July 19, 2026
Bennetts logo

Reply from Bennetts

Hello Mark,

We're so glad you find us to be a very good company for your motorcycle insurance and appreciate your kind words about our excellent reputation. Thank you for your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

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