Bens Bugs Pest Control Reviews 146

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 27 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the fantastic and amazing service provided. Customers consistently highlight the staff's professionalism, friendliness, and extensive knowledge, making them feel understood and well-informed. Many appreciate the clear communication, efficiency, and thoroughness, noting that issues like wasp nests and bed bugs were dealt with quickly and effectively. Reviewers also value the transparency regarding services and fees, with some noting the absence of call-out charges and the provision of practical advice without unnecessary chemical treatments. The promptness of service, including next-day visits, and the helpful follow-ups are frequently mentioned as positive aspects.

What people talk about most

Service

Clients share positive opinions on service, consistently praising its efficiency, professionalism, and... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, friendliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience with Ben’s Bugs. From start to finish, Leah was professional, friendly, and incredibly thorough. She took the time to explain everything clearly, answered all my questions... See more

Rated 5 out of 5 stars

Amazing service from Bens Bugs Pest Control. Ben is very knowledgeable, he offered a quick service with no hidden fees and was very transparent about what would and wouldn’t work to prevent the probl... See more

Company replied

Rated 5 out of 5 stars

Would highly recommend Ben's Bugs. Good communication, able to attend site on same day that I reported the problem, resolved the problem (2 wasp's nests), reasonable charges. What's not to like!

Company replied

Rated 5 out of 5 stars

Fantastic experience with Bens Bugs. After spotting a potential wasps nest on our property, they provided immediate advice and came round very quickly. Friendly and professional, they dealt with the i... See more

Company replied


Company details

  1. Pest Control Service

Written by the company

At Bens Bugs, we offer a complete solution to all pest control problems, in both domestic and commercial properties. We offer a one off service for all pest control emergencies and we also offer long term pest control solutions, for example pest control Contracts in Essex.Our engineers are fully qualified and insured. RSPH Level 2 Award in Pest Management


Contact info

4.9

Excellent

TrustScore 5 out of 5

146 reviews

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Rated 5 out of 5 stars

Fantastic experience with Bens Bugs

Fantastic experience with Bens Bugs. After spotting a potential wasps nest on our property, they provided immediate advice and came round very quickly. Friendly and professional, they dealt with the issue quickly and explained the entire process so we felt reassured. Would recommend!

May 29, 2025
Unprompted review
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Reply from Bens Bugs Pest Control

Hi Spencer,
Thank you for leaving us a 5* review.
Glad we could get rid of the wasps for you!

Please do not hesitate to contact us if you need pest control services in the future.

Thanks
Ben’s Bugs Pest Control

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Rated 5 out of 5 stars

Bens bugs came on the same day

Bens bugs came on the same day. Very polite and helpful. They even went as far as teaching me how honey bees work. Really very helpful. As there are lots of small children in the area, I was calm and knew exactly what to expect. Really great service for the fee, as I looked around first and nothing was cheaper. Highly recommended. Thank you.

June 18, 2025
Unprompted review
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Reply from Bens Bugs Pest Control

Hi Nicola,
Thank you for leaving Ben’s Bugs Pest Control a great review!

We are glad we could help and please do not hesitate to contact us if you need our services in the future.

Bens Bugs Pest Control🐝

Rated 5 out of 5 stars

Amazing support and turnaround

Amazing support and turnaround - a large wasp nest that had grown in my shed was dealt with quickly and professionally. Ben was a lovely bloke and explained perfectly each step.

June 19, 2025
Unprompted review
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Reply from Bens Bugs Pest Control

Hi Warren,
Thank you for leaving Ben’s Bugs Pest Control a great review!

We are glad we could help and please do not hesitate to contact us if you need our services in the future.

Bens Bugs Pest Control🐝

Rated 5 out of 5 stars

Great service from Ben & Leah

Ben was very personable,professional and knowledgeable and I would recommend Bens Bugs. Great communication from Leah throughout and after the job. Five stars from me 😊

June 2, 2025
Unprompted review
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Reply from Bens Bugs Pest Control

Hi Paul,
Thank you for leaving Ben’s Bugs Pest Control a great review!
We are glad we could help and please do not hesitate to contact us if you need our services in the future 🐝

Rated 5 out of 5 stars

An amazing job !!

I recently hired Bens Bugs to handle bird proofing for my property, and I’m very satisfied with the results. From the initial inspection to the final installation, the team was punctual, knowledgeable, and respectful.

They carefully assessed the problem areas particularly where birds had been nesting and recommended the most effective solutions, including spike installation. The work was completed on time, and they ensured everything was secure and discreet, without affecting the building’s appearance.

Since the job was done, there’s been no more bird mess or noise. I also appreciated the clear communication throughout and the fact that they cleaned up thoroughly afterward.

Highly recommend Bens Bugs for anyone dealing with nuisance birds. Professional, efficient, and worth the investment.

May 14, 2025
Unprompted review
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Reply from Bens Bugs Pest Control

Thank you for leaving Ben’s Bugs Pest Control a great review!
We are glad we could help and please do not hesitate to contact us if you need our services in the future 🐝

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Rated 5 out of 5 stars

Quick to take my call and to solve the…

Quick to take my call and to solve the wasp problem all at reasonable cost. Very impressed

June 12, 2025
Unprompted review
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Reply from Bens Bugs Pest Control

Thank you for leaving Ben’s Bugs Pest Control a great review!
We are glad we could help and please do not hesitate to contact us if you need our services in the future 🐝

Rated 5 out of 5 stars

Great

Quick, precise and very honest about solutions,

Would recommend for any issues to anyone

Thanks

June 16, 2025
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Thank you for leaving Ben’s Bugs Pest Control a great review!
We are glad we could help and please do not hesitate to contact us if you need our services in the future 🐝

Rated 5 out of 5 stars

5* - thank you!

Very happy with Ben, we have had to use a couple of times and always been dealt with swiftly, professionally and resolved the issue.

May 1, 2025
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Thank you for leaving Ben’s Bugs Pest Control a great review!
We are glad we could help and please do not hesitate to contact us if you need our services in the future 🐝

Rated 5 out of 5 stars

I recently called out Ben's Bugs

I recently called out Ben's Bugs. It turned out that the problem wasn't what I had feared. They could have carried out unnecessary treatment and charged me a fortune, but the lovely lady gave me advice on removing the source of the problem and even refused to accept a callout fee. She kept in touch until I confirmed there were no more problems. Thoroughly decent and honest people - I would wholeheartedly recommend.

March 10, 2025
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Thank you for leaving Ben’s Bugs Pest Control a great review!
We are glad we could help and please do not hesitate to contact us if you need our services in the future 🐝

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Rated 5 out of 5 stars

Brilliant service and refreshingly good…

Brilliant service and refreshingly good communication from both Ben and Leah. Ben was really professional, returned when he said he would, followed up as much as we needed and was just generally pleasant to deal with. Oh and he solved our pest issue!

January 3, 2025
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Thank you Sally, great to hear wonderful feedback.

Please do not hesitate to contact us if you need our services in the future 🐝

Rated 5 out of 5 stars

Highly recommended

Hi Ben will investigate until he find the source and resolve and returns to make sure all issues are sorted.Sometimes we all hope that problems will resolve itself but the lesson i learned call Ben straight away for him to deal with.He is very pleasant and definitely cares about his job.

January 16, 2025
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Thanks Graham, we are glad we could help and resolve the issue!

Please do not hesitate to contact us if you need our services in the future 🐝

All the best,
Ben’s Bugs Pest Control

Rated 5 out of 5 stars

Highly recommended

Quick, friendly, professional and helpful. I'd definitely recommend Ben's Bugs.
We were fitted in the day after contacting them and the service received was great.

February 3, 2025
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Thank you Hannah, glad we got the issue resolved.

Please do not hesitate to contact us if you have any pest control issues in the future.

Ben’s Bugs Pest Control 🐝

Rated 5 out of 5 stars

Best bug man ever! 🐛

I am writing this review on behalf of my mum because she doesn’t know how to use her phone apparently, but also on my behalf too.
Ben has came to ours a few times and he is absolutely amazing at what he does. He is lovely and knowledgeable and friendly. He doesn’t overcharge if anything his prices are more than reasonable and will always tell us if we need it or not. He is tidy and cleans up after himself. We can’t thank you enough thanks for getting rid of the mice 🐁 xx

November 1, 2024
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Thank you for your kind review!

Glad we resolved the issue!

Ben’s Bugs Pest Control 🐝

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Rated 5 out of 5 stars

Fantastic!

I can’t recommend Ben enough, he is extremely knowledgeable, friendly and there is no hard sell.
He identified our issue straight away and explained in detail how we needed to resolve it.
If I have any further issues, Ben would be the first person I would contact.

November 2, 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, knowledgable company .
Turned up when they said they would, and gave sensible advice and took appropriate and timely measures for the squirrels in my loft.

October 3, 2024
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

We are really glad we could get the squirrels out in good time!

Should you ever need our services again, please do not hesitate to get in touch!

Really appreciate the 5* review!

Bens Bugs Pest Control

Rated 5 out of 5 stars

Excellent Service Every Time

Ben & Leah have been amazing every time we call them! They respond to queries quickly and when Ben has needed to attend an issue in person (we’ve had several wasps nest in our garden over the last few years), he’s always come and dealt with things as soon as he could possible get himself there!

August 29, 2024
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Abi,
Thank you for leaving us a review. We really appreciate hearing feedback from our customers!

Should those wasps return nest year, please do get in touch and we'd be more than happy to help!

Bens Bugs Pest Control

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Rated 5 out of 5 stars

Ben was brilliant at putting my mind at…

Ben was brilliant at putting my mind at rest and exterminating the vermin. Would recommend!!

September 8, 2024
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Danielle,
Thank you for your 5* review!

We are glad we could help and get rid of the unwanted visitor!

Should you ever need us again, please do not hesitate to get in touch!

Thanks
Bens Bugs Pest Control

Rated 5 out of 5 stars

Prompt and professional service

Prompt and professional service. Would use again (but hopefully not!) and do recommend.

September 9, 2024
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Thank you very much for leaving us a 5* review!

Should you ever need any pest control in the future, please do not hesitate to get in touch.

All the best,
Bens Bugs Pest Control

Rated 5 out of 5 stars

Highly Recommended. Fantastic Professionals

Recently had a problem of bed bugs and naturally this caused huge anxiety. Leah was so professional and responsive that she really helped put my mind at rest.
No drama, no fuss - just good solid advice and treatment. I can’t recommend Leah and Bens Bugs highly enough. Great all round professionals. Thank you Leah.

October 2, 2024
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi James,
Thank you for taking the time to leave us a review!
We are glad we could help and get rid of the bedbugs in good time.

If you ever needs us again, please do not hesitate to get in touch!

Bens Bugs Pest Control

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