Booked a shared transfer for 4 people to return from Flaine to Geneva airport. Great detail in the booking process and in follow on communication for exactly where the pick up would be, and options t... See more
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Review summary
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Reviews shaping this summary
Easy to book and good to have ‘warnings’ about how lucky I am to be skiing for a few weeks. I appreciate your advice about having the site 'auto-filling' personal details such as emails and phone numb... See more
Company replied
We were very impressed with Ben’s Bus on our recent travels to La Plagne. We were able to transfer to an earlier bus on our outbound journey and, at their suggestion, were able to get an earlier tran... See more
Company replied
On 3rd April 2026 I arrived at Grenoble at 9am after various flight changes beyond my control. Ben's Bus adapted to my airline changes automatically and provided an earlier xfer time. I was the... See more
Company replied
Company details
Written by the company
Low-Cost, Shared Ski Transfers from Geneva Airport, Grenoble Airport and Lyon Airport. We service many French ski resorts including Val Thorens, Tignes, Val d'Isere, Meribel, La Plagne, Les Arcs, Alpe d'Huez, Les Deux Alpes and many more.
Contact info
United Kingdom
- bensbus.co.uk
Shared Airport Ski Transfers
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 68% of negative reviews
Typically replies within 1 week
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The team at Geneva where great
The team at Geneva where great. Matt and Alex were both extremely helpful. Highly recommend and would use again.
February 28, 2026
I am incredibly grateful to the Ben's…
I am incredibly grateful to the Ben's Bus Finance Team for their outstanding customer service and consideration. Due to the unfortunate evolving situation in the Middle East, which was entirely outside of my control, I had to cancel my booking. They were extremely understanding, processed the cancellation quickly, and, most importantly, issued a full refund of the entire amount. This level of support and empathy during a difficult time is truly commendable. I highly recommend Ben's Bus and hope to book with them again in the future.
March 6, 2026
Unprompted review
I had some troubles with my flight last…
I had some troubles with my flight last minute out of my control, so I couldn't make the flight and therefore the bus I had booked through Ben's Bus.
The team was super responsive and directly refunded me. All arranged in a few hours.
Amazing customer service! Thanks guys. I will certainly use you again in the future!
March 6, 2026
Unprompted review
Very easy and quick
March 5, 2026
Very easy to book your trip
March 3, 2026
Reply from Ben's Bus Ski Transfers
Hi Alfredo.
We hope your transfer with us went well and we exceeded your expectations.
We have sent you an email as we would really love to hear your feedback about our website and why we only earned 2 stars. We get lots of compliments about our booking system but we are always open to suggestions and feedback so would really appreciate you getting back to us. Our email may be in your junk folder.
Thank you!
Easy to book good price
March 3, 2026
Super service when missed our previous…
Super service when missed our previous booking to late incoming air craft. So grateful for the personel on site at Geneva Airport. Will definitely book and travel with Ben's Bus next time!
February 21, 2026
They were very good
They were very good. The staffs were was very helpful and couldm't be faulted.
January 12, 2026
I mistakenly cancelled my booking
I've used Bens Bus on many occasions but messed up my most recent booking and instead of editing it I cancelled it then reordered it, but that left me with having paid twice and having not read the T&C's wasn't entitled to a reimbursement. Customer fault entirely, but as I'd paid twice I though Bens Bus might look upon the situation sympathetically, but then couldn't find their email, so left a poor 2 star rating. However Ben emailed me with good feedback, signposting to email and a refund. That in my book deserves a 5 star for service.
February 26, 2026
Very Satisfied
I couldn’t have chosen a better transfer service!
I mixed up the dates and was helped by Dan, who was very polite and helpful. I don’t have the words to thank him I’m extremely satisfied with the service and the communication
February 27, 2026
Unprompted review
Reply from Ben's Bus Ski Transfers
Thanks Larissa. It was our pleasure!
Easy and convenient
February 27, 2026
Easy to complete.
February 24, 2026
This is the third year I am using Bens…
This is the third year I am using Bens buses for Ski transfers and have found them very reliable and cost effective way of getting from the ariport at Geneva to the ski resort (Les Menuires). For a small additional price you can easily edit your booking as I have just done due to my flight time changing.
February 24, 2026
Reply from Ben's Bus Ski Transfers
That is really lovely to hear. Thank you very much for taking the time to write that. We look forward to seeing you on Ben's Bus soon.
Take care of client much more than…
Take care of client much more than competitors.
Give info about issues to the clients (traffic restrictions, time required to travel)
February 24, 2026
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