BenzoKing.com Reviews 221

TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

My first order (1g IsoPropylPhénidate) with a welcome ticket coupon wich allows a non négligeable remise promotion was easy paid and quickly shipped.(process took about week between order, paiement... See more

Company replied

Rated 5 out of 5 stars

Extremely reliable and first-order took two weeks, the second one took less than one week! I've ordered twice now and have been extremely pleased with the shipping times and customer service. It's har... See more

Rated 1 out of 5 stars

Tried ordering from the site and twice was told it was sent. Now being told that they will refund 25 percent of the money as store credit and would have to buy again. Currently contacting the EU to st... See more

Rated 1 out of 5 stars

So far 1-star ⭐ because I haven't been able to get in contact with anybody. I've tried emailing and using their contact page on site multiple times with no replies. Still haven't received my order and... See more

Company details

  1. Chemical Wholesaler

Written by the company

Our company sells research chemicals, with a focus on benzodiazepines. We ship world-wide and also offer other (related) chemical products


Contact info

3.2

Average

TrustScore 3 out of 5

221 reviews

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Rated 1 out of 5 stars

Never received my product

Never received my product. Never got anyone to talk to me about my product or delivery not arriving. Won’t be trying again…

April 11, 2022
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Reply from BenzoKing.com

Please report the missing orders by creating a support ticket and have a look at the refund page (link is in the footer)

If you don't receive any reply, kindly check your spambox.
Should you have opted out of newsletters in the past that could also be the reason you are not receiving replies. We've now separated these streams.

After creating a ticket you should receive an immediate confirmation of that. If that's not the case, kindly contact admin@benzoking.com so we can investigate

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Rated 1 out of 5 stars

3 missing orders

3 missing orders and the accounts page doesn’t work on their web page. They took their social media down.

I e-mailed them and STILL no response.

I will change my review if they work out a favorable solution.

April 4, 2022
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Reply from BenzoKing.com

'They' should be replaced by the platforms name, some don't appreciate our content.

Please report the missing orders by creating a support ticket and have a look at the refund page (link is in the footer)

Ps. the account page should be working. If not, can you please email admin@benzoking.com

Rated 4 out of 5 stars

At least it arrived.

1 Month for the Delivery but research material arrived in DE.
Support was friendly.

March 26, 2022
Unprompted review
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Reply from BenzoKing.com

Thanks for the review! We had a bit of a backlog due to sickness and other staffing issues, so the processing took longer than we'd like.

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Rated 1 out of 5 stars

Never received order

Never received order and it’s been 2 months now.*update 12/30/2021 no correspondence about lack of receiving order although I’ve written. Do yourself a favor and avoid this place! Until they make it right I won’t budge.

December 25, 2021
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Reply from BenzoKing.com

Please send your order ID to support@benzoking.com so we can investigate. 2 months is not normal.

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Rated 4 out of 5 stars

Not scammers, hard working people but a lot left to be desired

So far I had two orders two germany. Both times it took a week or more after bank transfer to get the order shipped.
If you ask the support they will give you fast response on the status of your order, but it would be much nicer if the tracking of the order would work better. The support was nice but for my first oder I got a response that my order will be shipped "tomorrow" but by the post stamp I could see it was sent a few days later the next monday.
Quality of merchandise seems good to me
I wish I could give them a better review, because I think they do they best - but it just cost to much nerves orderning there

December 22, 2021
Unprompted review
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Reply from BenzoKing.com

Thanks for your kind review and feeback. We will make the shipping timeline/processes more transparent!

Rated 3 out of 5 stars

Great my first 2 orders

Hey everyone my first two orders were top notch great customer service and product. But my last. Two orders I haven't received I have almost 300 Euro invested.I been in contact but it's always I'll get back to you. I'll definitely give a awesome review if it works out.

December 18, 2021
Unprompted review
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Reply from BenzoKing.com

Please contact support@benzoking.com with your order number

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Rated 3 out of 5 stars
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Reply from BenzoKing.com

We had a change of packing employee, it takes a bit to get someone familiar with all processes etc. Apologies for the delay!

Rated 1 out of 5 stars

BenzoKing Scammage

Placed my order from BenzoKing. They promptly took my Bitcoin. Never updated or processed my order. Took one week to get a reply. Didn’t help at all. Now I can’t even log into my account in the website to see my order status. Never got a shipping number. These guys play games and they don’t care to fix the mistakes. Go elsewhere.

-Vince

December 7, 2021
Unprompted review
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Reply from BenzoKing.com

Send your orderID to support@benzoking.com please

Rated 5 out of 5 stars

Good experience

A little delay in the shipment, but it arrived and is here with the quality expected!!!

December 3, 2021
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Reply from BenzoKing.com

We had a change of packing employee, it takes a bit to get someone familiar with all processes etc. Apologies for the delay and thanks for the great review!

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Rated 5 out of 5 stars

Received my order in no time

Received my order in no time, save for the slight delay which happens. I totally understand.Solid packaging. I'm quite impressed.

December 1, 2021
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Reply from BenzoKing.com

We had a change of packing employee, it takes a bit to get someone familiar with all processes etc. Apologies for the delay and thanks for the great review!

Rated 1 out of 5 stars

Selective scamming

Selective scamming never arrived tried showing me my package with a 2014 stamp on it with the label photo shopped it wasn't even level sent me email exact same ass my order one just saying refunded on heading and the price just crossed out never received refund and it took about ten days for them to even say they had sent it. Looked it up you cant use 2014 international stamp in2021 ass the price difference is huge and what would be the point in dating them if you could

November 30, 2021
Unprompted review
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Reply from BenzoKing.com

I wish my keyboard had a shortcut for this:

- We do not scam, nobody. Ever did ever will
- Do not order products that are not legal in your country
- Contact police and postal services before leaving such a review
- Contact support@benzoking.com after that. If you are a returning customer we'll make it right

Rated 5 out of 5 stars

Very solid

Very solid. Great customer service and products!

November 30, 2021
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Reply from BenzoKing.com

Thanks for the great review!

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