BenzoKing.com Reviews 221

TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

My first order (1g IsoPropylPhénidate) with a welcome ticket coupon wich allows a non négligeable remise promotion was easy paid and quickly shipped.(process took about week between order, paiement... See more

Company replied

Rated 5 out of 5 stars

Extremely reliable and first-order took two weeks, the second one took less than one week! I've ordered twice now and have been extremely pleased with the shipping times and customer service. It's har... See more

Rated 1 out of 5 stars

Tried ordering from the site and twice was told it was sent. Now being told that they will refund 25 percent of the money as store credit and would have to buy again. Currently contacting the EU to st... See more

Rated 1 out of 5 stars

So far 1-star ⭐ because I haven't been able to get in contact with anybody. I've tried emailing and using their contact page on site multiple times with no replies. Still haven't received my order and... See more

Company details

  1. Chemical Wholesaler

Written by the company

Our company sells research chemicals, with a focus on benzodiazepines. We ship world-wide and also offer other (related) chemical products


Contact info

3.2

Average

TrustScore 3 out of 5

221 reviews

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Rated 1 out of 5 stars

Never received product

November 5, 2021
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Reply from BenzoKing.com

Hello, Liam! Your order was sent on Sept 23. You may also email me at support@benzoking.com

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Rated 1 out of 5 stars

i never received item

i never received item - i ordered sept. 9 and it's now nov 1st!

November 1, 2021
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Reply from BenzoKing.com

Hi, Kent! Your orders were sent on Sept 22. If you have any other questions, please email me at support@benzoking.com

Rated 4 out of 5 stars

Probably the best customer service I've…

Probably the best customer service I've had to go through, would be 5 stars but I didn't receive my order, but the amazing help of their customer service helped me from day one, answered all my questions and went above and beyond for me, also the order I did get the quality was excellent. Thank you Jean for leaving me with no worries and for going the extra mile. It's appreciated and I wish your business with success.

October 22, 2021
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Reply from BenzoKing.com

Thanks for your review! hope to see you order again soon! We have a nice promo running now for the entire month of April

We process and ship each and every paid order.
Should it not arrive it's probably due to postal service or customs.

Kindly check our refund policy (link is in the footer of the website) and create a support ticket.

After creating the ticket you should receive an instant email confirmation.

If that's not the case (also check your spam folder) you have probably unsubscribed from our newsletter in the past.
Kindly contact admin@benzoking.com so we can fix this.

Rated 1 out of 5 stars
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Reply from BenzoKing.com

Please check our terms and conditions and your local customs and substances law. If you believe your order should have arrived contact support and if needed ask them to escalate your issue

Rated 5 out of 5 stars

Great customer service

Great customer service; very prompt and conscientious. Great products and great prices - just great all round!

October 17, 2021
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Reply from BenzoKing.com

Thanks for your review! Hope to see you order again soon! We have a nice promo running now for the entire month of April

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Rated 1 out of 5 stars

Customer service is really disappointing

I had bought here multiple times, but the customer service was always very lackluster. They take up to a week to answer and on the last order they simply didnt send all I had purchased. I was promised they would send the full order, but they never sent it.
I would be very careful with buying larger amounts on this site. The packaging is discrete and quite good though...

October 11, 2021
Unprompted review
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Reply from BenzoKing.com

We have holidays and times where support is really busy.
If you believe you are not treated right, ask support to escalate your issue

Rated 5 out of 5 stars

An efficient and enjoyable shopping experience.

I have now used this company for the past few months. I have never had a single issue with this company in any aspect; the shipping is incredibly quick and the stealth is amazing. I was very hesistant at first but now it seems BK is the only place who will truly cater to your needs. The support admin at BK is an absolute delight to do business with and always answers any questions.

October 9, 2021
Unprompted review
Rated 5 out of 5 stars

Awesome site, very happy US customer

I started with a very small order to see if site was legit. Got order within 2 weeks (I'm in the US, so I was expecting longer). Since then I have ordered 4 times. Received every single order all within 2 weeks, so I don't know what other US reviewers are doing. Packaging is very discrete. Very happy.

October 8, 2021
Unprompted review
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Rated 2 out of 5 stars

US Stay Away

I had a successful order about a year ago which gave me confidence in making a larger order a couple months ago. They claim this second order was split in 2 and neither ever showed up, so they're 1/3 in my eyes. Support was nice and helped me to get a coupon (as if i'm gonna throw more of my money down the drain). US customs is all over NZ envelopes. The way I see it placing an order from the US is a waste of money with the 33% success rate i've experienced.

October 5, 2021
Unprompted review
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Reply from BenzoKing.com

Blotters are highly suggested

Rated 1 out of 5 stars

I am sad to say that I never received…

I am sad to say that I never received 1/2 of one order and none of the other. I have asked support to either reimburse my money or reship or send products equal to the amount spent.I had numerous conversations with support, especially Jean who was helpful and promising. and yet I am a dissatisfied customer. I had a higher expectation of this company.Maybe, just maybe the company will make things right. I know it is risky shopping on line, but I thought this one was trustworthy,

October 2, 2021
BenzoKing.com logo

Reply from BenzoKing.com

Please take note of our terms & conditions in relation to your local customs and substances laws. If you believe you qualify please ask support to escalate your issue

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