Beoutdoorpro Reviews 

281
TrustScore 4 out of 5

3.8

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Rated 4 out of 5 stars

Subscribed by mistake while being in a rush. Customer Support team handled my case quickly and professionally. Only comment is that I do not understand well how I subscribed as I was thinking to subs... See more

Rated 4 out of 5 stars

Violet has been very helpful in sorting out an issue that occurred whilst trying to purchase my first product . The system crashed before I had chance to read all of the terms and conditions re the 14... See more

Rated 4 out of 5 stars

I received a link supposedly from Screwfix asking me to complete a survey and then was told that I'd be receiving a ratchet set by post and I have to pay £3.95 postage. I did this and paid Beoutdo... See more


Contact info

3.8

Great

TrustScore 4 out of 5

281 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(281)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Customer Service

I recently encountered an unexpected issue with my product/service, and I was pleasantly surprised by how quickly it was resolved. From the moment I reached out to customer support, I received an acknowledgment of my concern.

Emerald helped me with the issue. Emerald also went above and beyond to ensure that I was fully satisfied with the resolution. I truly appreciate how efficient and attentive the support team was, making what could have been a frustrating experience, seamless and stress-free. Thank you!

December 27, 2024
Unprompted review
Rated 1 out of 5 stars

Hello

Hello
Am not its member and it has been deducting money from my account since August...can i please have my money back

December 16, 2024
Unprompted review
Beoutdoorpro logo

Reply from Beoutdoorpro

Dear Shila,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@beoutdoorpro.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Scammers- beware

This ‘company’ just tried to access my bank account through another comany’s website. I have had to freeze my debit card and get another card to stop them taking any more money. They are obviously scammers.

December 6, 2024
Unprompted review
Beoutdoorpro logo

Reply from Beoutdoorpro

Dear Karen,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@beoutdoorpro.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Beoutdoorpro.com contacted me and…

Beoutdoorpro.com contacted me and promised to refund all deductions. And they did, it took some time but they kept their promises. Thank you Beoutdoorpro.

December 4, 2024
Unprompted review
Beoutdoorpro logo

Reply from Beoutdoorpro

Dear Paul,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@beoutdoorpro.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

This is a fake service and…

This is a fake service and organization. It’s against law so everyone be careful and watch your money.

November 25, 2024
Unprompted review
Beoutdoorpro logo

Reply from Beoutdoorpro

Dear Isabelle,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@beoutdoorpro.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Beoutdoorpro is a scam company

Beoutdoorpro.com got my payment membership as purchase of backpack in Instagram.

After clicking on the fake link on Instagram, I proceeded to pay for membership of beoutdoorpro.com 3 EUR (Beoutdoorpro.com account details was for payment) which was not at all in my plans and linked my bank card, thinking that I had paid for the purchase of the backpack in the photo (because 3 EUR is +- same as 9.99 ₪). After paying, I waited for confirmation of the backpack order from you. I was busy and thought that the email from beoutdoorpro.com was an order confirmation. But instead, a couple of days later I received another charge from my card for 48.95 EUR from Beoutdoorpro.com.

This is a scam.

After several months of emailing (with show to him fake screenshot etc.) they return money.

September 27, 2024
Unprompted review
Beoutdoorpro logo

Reply from Beoutdoorpro

Dear Vladimir,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@beoutdoorpro.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 4 out of 5 stars

Satisfactory Customer Service

I reached out to Marshall (Escalation Team Supervisor) when I needed help regarding a certain issue, and he responded well, giving me exactly what I wanted and sorted the issue out pleasantly.

I would like to thank Beoutdoorpro not only for their polite customer service, but also for their affordable inventory.

June 17, 2024
Unprompted review
Rated 1 out of 5 stars

Beware

Beware. There is a claim on Facebook that Decathlon - Singapore (suspect it
is a fake page) is offering North Face bags and all you have to do is pay $3 to them to get a bag. Too good to be true. I traced it all the way to beoutdoorpro.com but did not input any card details. Checked out the reviews here. Reported to FB. Be safe all.

October 25, 2024
Unprompted review
Beoutdoorpro logo

Reply from Beoutdoorpro

Dear Tan,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@beoutdoorpro.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

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