I had some troubles placing my order, but the team was helpful solving my issues.
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See what reviewers are saying
Subscribed by mistake while being in a rush. Customer Support team handled my case quickly and professionally. Only comment is that I do not understand well how I subscribed as I was thinking to subs... See more
Violet has been very helpful in sorting out an issue that occurred whilst trying to purchase my first product . The system crashed before I had chance to read all of the terms and conditions re the 14... See more
I received a link supposedly from Screwfix asking me to complete a survey and then was told that I'd be receiving a ratchet set by post and I have to pay £3.95 postage. I did this and paid Beoutdo... See more
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Products are good and offers are grear

Reply from Beoutdoorpro
Good customer care
I had a good experience with Beoutdoorpro,they have a good service and they deliver on time.
The product arrived after a few weeks
The product arrived after a few weeks, I was a bit wary at first with trusting the site.
I want my personal details, payment details and all info about me deleted from the site.
Thank you
Helpful staff, quick response.
Happy with treatment received from Beoutdoorpro.com
All information explained in full email regarding my account.
Sammy helped me in a very friendly
Sammy helped me in a very friendly, pleasant and professional manner during our chat, thank you Sammy
Thank you for reaching out to me
Good Company with excellent customer Service
Good Company. I signed up by accident but customer service was amazing and issued a full refund. Overall very happy with the outcome. 😊

Reply from Beoutdoorpro
Awaiting a refund
Pleased with quick response…
Was able to chat with someone right away and was able to resolve my problem. Thank you for your quick response and help with solving this matter.
Regards Pamela
Violet has been very helpful in sorting…
Violet has been very helpful in sorting out an issue that occurred whilst trying to purchase my first product . The system crashed before I had chance to read all of the terms and conditions re the 14 days charges to be a member and there was no way to cancel the account application . Violet has assured me that providing I give honest feedback about the lengths she has gone to the help rectify this issue she will cancel the account and refund the money taken in error . If not I will return and update this review . All is all she has been supportive to try and resolve the issue
As a gesture of your goodwill in…
As a gesture of your goodwill in refunding my money Thankyou
Very dodgy company!
I received a link supposedly from Screwfix asking me to complete a survey and then was told that I'd be receiving a ratchet set by post and I have to pay £3.95 postage. I did this and paid Beoutdoorpro.com for p&p but I had no idea they set-up my account and luckily I cancelled it (at a cost of £8.95!) just before they took £50 from my card. Very dodgy, avoid!
Edited on 22nd March, they offered me a refund on condition of me updating this review as follows, “To facilitate the refund process, we kindly request your cooperation in updating your current review on Trustpilot. We suggest you write that the problem is taken in charge and upgrade the number of stars (4-5 as a good rating).”
Depending on what happens next, I will update the review again.
If you have a problem you can still contact them then get help
My problem was attended with full attention and I'm sorted with their service for customers
Thank you for the help of your team who…
Thank you for the help of your team who was very responsive and quick in responding to my case.. I am very grateful.. you helped me.. I hope this misunderstanding doesn't continue
Do not bother with this company they…
Do not bother with this company they are a fraud they took money out of my bank no idea what it was for no warning or email sent to inform me just took it and I’m still waiting for it back !! Absolutely theft and it’s only a live chat system where you get fobbed off and told the same crap I just want my money back

Reply from Beoutdoorpro
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