We have a Heat Pump which we were finding difficult to have serviced (even the Company who installed it were not interested). Found Berkeley Heating who have been doing a wonderful job of servicing th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Dave and his team (James and Dan) were brilliant. Our old boiler was condemned just before Christmas so no heating or hot water. They fitted us in to fix our immersion heater so we at least had hot wa... See more
Company replied
This business has been our preferred heating services provide for some time We have used Berkeley Heating twice in the last 6 months. In the winter we had a leaking radiator causing water to drip thro... See more
Company replied
In the spring of 2011Berkeley heating updated my then existing gas central heating. An up to date combination gas boiler was fitted plus a new fire surround and an efficient gas fire. The various sta... See more
Company replied
Company details
Written by the company
Berkeley Heating Services Ltd is your local, heating and plumbing company who can take care of all your central heating, gas and plumbing needs. Forward thinking with traditional values Berkeley Heating Services Ltd offer greener renewable energy solutions too. Finance options available. Our office hours are 8am - 5pm however we offer 24 hour emergency call out (displayed as our access hours). From boiler repairs to bathroom makeovers our experienced engineers at Berkeley Heating Services Ltd have got you covered. With over 30 years' experience in the domestic and commercial plumbing and heating industry, we are well-placed to handle any task, large or small. You can depend on Berkeley Heating Services Ltd to look after your home.
Contact info
Unit 10, Clearways Business Centre, TN15 6ES, West Kingsdown, United Kingdom
- 020 8301 3588
- support@berkeleyheating.co.uk
- berkeleyheating.co.uk
Trustworthy
This company,recommended by a relative,installed a valiant combi boiler for me in 2014. They have serviced it every year since then . Highly recommended
November 14, 2023
Reply from Berkeley Heating Services Ltd
Thank you so much for taking the time to leave your review. We pride ourselves on our customer retention and value all recommendations.
Advertisement
If I have an issue all I have to do is…
If I have an issue all I have to do is ask, they’re amazing!
November 21, 2023
Reply from Berkeley Heating Services Ltd
Thank you so much for leaving such a lovely review. We endeavour to help all of our customers to be best of our ability and recommend trusted professionals from other trades
Professional service
Very professional service, would definitely use again. Our plans kept changing due to other trades people and Berkeley Heating were very accommodating through out.
November 3, 2023
Reply from Berkeley Heating Services Ltd
Thank you so much for taking the time to leave such a lovely review. We are so pleased you are happy with your air source heat pump installation and the engineers who installed it for you.
Advertisement
Timekeeping was excellent.
Timekeeping was excellent.
Everything left clean and tidy when job was completed.
September 20, 2023
Staff friendly and very efficient.
Staff friendly and very efficient.
Give a date when they are coming and they
are always on time .
Would always recommend
September 20, 2023
Arrived on time
Arrived on time. We were pleased to have the same boiler fitter. Very happy. Thank you.
September 14, 2023
Reply from Berkeley Heating Services Ltd
We are pleased you are so happy with your new boiler installation. Thank you for taking the time to leave this review.
Knowledgeable and professional
Consultation to discuss the boiler upgrade was all put in the invoice.
Everything delivered as per invoice and on time, and looks nice
September 5, 2023
Reply from Berkeley Heating Services Ltd
Thank you for taking the time to leave your review. We are pleased you are happy with the installation of your new boiler.
Advertisement
Great service but they are a busy…
Great service but they are a busy company so you have to wait for their availability. Not cheap but perhaps quality costs. Would recommend.
August 22, 2023
Reply from Berkeley Heating Services Ltd
Thank you for taking the time to leave your review and we are pleased that you are happy with our workmanship. Apologies for the fact that we couldn't get you booked in as early as you would have preferred, but unfortunately due to our popularity, we do get booked up well in advance.
Usual excellent service!
September 5, 2023
Reply from Berkeley Heating Services Ltd
Thank you! We appreciate your feedback.
Thoroughly professional
We asked Berkeley Heating to completely re-work our family bathroom, having used them previously with a new boiler and sundry radiator replacements in the past. The whole process was collaborative from initial decisions on design, layout, fittings and finishes, through to demolition, installation and the final product, with which we're delighted. Good communications are key, especially over the inevitable 'road bumps', with any issue raised and discussed through without drama. A thoroughly professional experience from first to last.
August 20, 2023
Reply from Berkeley Heating Services Ltd
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to know that you are, not only delighted with your new bathroom, but also delighted with the services and workmanship we provided.
very good company Berkeley Heating for last 10…
I used Berkeley Heating for last 10 years. Always had a very good service from them, and I will continue using them 👍.
August 10, 2023
Reply from Berkeley Heating Services Ltd
We are proud of our customer retention and have valued your custom over the years. Thank you for taking the time to leave your review.
Advertisement
Reply from Berkeley Heating Services Ltd
We are so pleased that you were happy with the services we provided. Thank you so much for leaving your review
Reply from Berkeley Heating Services Ltd
Thank you very much for taking the time to leave your review. Customer feedback is always important to us.
Staff are pleasant and very helpful
Staff are pleasant and very helpful. They explain things to you and get the job done.
July 31, 2023
Reply from Berkeley Heating Services Ltd
Thank you so much for taking the time to leave your review. Customer feedback is very important to us and we are pleased you are so happy with the service we provided for you.
Boiler annual service
The engineer was on time and completed the work in a timely and professional manner.
July 24, 2023
Reply from Berkeley Heating Services Ltd
Thank you for taking the time to leave your review. Feedback is so important to us as this allows us to monitor the quality of service we provide.
Advertisement
Boiler Service
Attended on time and carried out boiler service as requested. We have used Berkeley Heating Services Ltd for a good number of years and have always been satisfied with the friendly and quality service provided.
July 18, 2023
Reply from Berkeley Heating Services Ltd
We are so glad that you are satisfied with the friendly and quality service we provide. Thank you for leaving your review and for using Berkeley Heating Services for so many years.
Good service and courteous staff
Good service and courteous staff, but please try and avoid keep sending us a reminder for the bill when we have already paid.
December 1, 2022
Reply from Berkeley Heating Services Ltd
Thank you for taking the time to leave your review and we are glad that you are happy with the services we provide. Your comment regarding payment reminders concerned us and, having liaised with you by phone and looking into our IT systems, we now know that there was an IT error between our gas engineer software and our accounting package. In basic terms one was not communicating with the other as one package marked your invoice as paid whilst the other didn't (hence the reminders). Unfortunately IT errors occur completely beyond anyone's control. We apologise for the inconvenience this caused you last year. Should this occur again please could we ask that you contact us by phone so that we can rectify immediately.
Berkeley Heating, My Orpington and previous Dartford Home
Berkeley Heating, installed my Bathroom and kitchen some years ago. Since then they have looked after my Heating System, Boiler and carried out the occasional plumbing Job. They have never let my down and for this the get my 5 Stars.
July 2, 2023
Reply from Berkeley Heating Services Ltd
Thank you for your 5 stars and for taking the time to leave your review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.