Seamless transaction. Received regular updates updates on status of the shipping. Package arrived within nine days from purchase. Superb quality. I'm so happy with my purchase.
Company replied
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See what reviewers are saying
Thank you for the wonderful communications and service. All went expected and would do business with BeRoma again.
Company replied
It was great but I didn't get a discount after purchasing my first handbag from Be Roma, but I was told by Emily that I'll get a loyalty discount discount when I make my next purchase.
Company replied
The best place to buy bags. Forget other seller if you want consistency time and time again. This is one trusted source to buy bags no matter what the cost might be. You can trust it.
Company replied
Company details
Written by the company
We founded Be Roma because we care about fashion shoppers and felt that they were being underestimated by the global players in the luxury industry. We work to deliver extraordinary products of Italian quality that elevate your wardrobe without breaking the bank. Be Roma offers worldwide shipping to more than 150 countries, including express delivery to the US. Our mission is to provide full buyer protection on all purchases with free shipping, easy returns, safe payment methods, and encryption technology for customer data.
Contact info
1350 Avenue of the Americas, 10019, New York, United States
- +1 (815) 585-3340
- help@beroma.is
- beroma.is
4.9
Excellent
244 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I always find what I want
I always find what I want, even when is not listed on their site. So far I have asked for 5 items that I couldn’t see when browsing and all where available in top quality. Delivery always prompt. Customer service is unparalleled.
August 2, 2024
Unprompted review
Reply from Be Roma
Hi Carolina,
Thank you so much for taking the time to share your exceptional feedback.
We sincerely appreciate your repeat business.
We look forward to serving you again in the near future.
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Wonderful customer service
Wonderful customer service and product! A friend recommended this store to us for real leather and hardware. The customer service is dreamy. They are patient and super helpful all the time.
August 1, 2024
Unprompted review
Reply from Be Roma
Hi Scarlett,
Thank you so much for taking the time to share your exceptional feedback.
We look forward to serving you again in the near future.
More than pleased!
Received my beautiful bag. The packaging was protected top notch. The quality of my bag is superb. Big shout out to Lauren, who was amazing all the way through!
August 1, 2024
Unprompted review
Reply from Be Roma
Hi Mckenzie,
Thank you so much for taking the time to share your exceptional feedback.
We’ll pass your kind words onto Lauren.
We look forward to serving you again in the near future.
Repeat customer
As a reseller, I know exactly what top quality looks like. Seamless experience each time. Happy customers, happy business.
July 30, 2024
Unprompted review
Reply from Be Roma
Hi Blair,
Thank you so much for taking the time to share your exceptional feedback.
We sincerely appreciate your repeat business.
We look forward to serving you again in the near future.
Awesome bags and shoes
I had a great experience with my two purchases. I was surprised at how quickly they arrived and my bags and shoes were exactly as described, and the quality probably even better than I expected.
July 30, 2024
Unprompted review
Reply from Be Roma
Hi Ember,
Thank you so much for taking the time to share your exceptional feedback.
We sincerely appreciate your repeat business.
We look forward to serving you again in the near future.
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Amazing quality and customer service
Amazing quality! I ordered a Dior and a Hermes bag from them and was skeptical at first as it was taking a while, but I received the bags today and I must say that the quality is superb! Super grateful to Jessica and Paul for their communication and customer service! Company makes sure each bag is thoroughly inspected beforehand and videos are sent to you before shipping. Very happy with my purchase and will be ordering again. Thank you!
July 1, 2024
Unprompted review
Reply from Be Roma
Hi Daniya,
Thank you so much for taking the time to share your exceptional feedback.
We’ll pass your kind words onto Jessica and Paul.
We look forward to serving you again in the near future.
So happy I found this store
Found my new gorgeous bag, I had looked everywhere! The quality is superior to bags I received from other sellers. I am so excited to finally have found a reliable store. Thank you!
July 26, 2024
Unprompted review
Reply from Be Roma
Hi Cecilia,
Thank you so much for taking the time to share your exceptional feedback.
We look forward to serving you again in the near future.
Customer services did an awesome job
Contacted customer services several times, and all members of the team were patient and nice. Especially wanna thank jess. Thank you so much!
July 26, 2024
Unprompted review
Reply from Be Roma
Hi Camille,
Thank you so much for taking the time to share your exceptional feedback.
We’ll pass your kind words onto Jess.
We look forward to serving you again in the near future.
First time using Be Roma
Very pleased with the bag I got. Great experience, quality exactly what I was expecting.
July 26, 2024
Unprompted review
Reply from Be Roma
Hi Journee,
Thank you so much for taking the time to share your exceptional feedback.
We look forward to serving you again in the near future.
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Happy with my new bag!
The bag I wanted wasn’t listed on their site. It took Emily 20 minutes to send me a ton of pictures and I received a video the day after paying. All in all I'm very happy with my purchase and my shopping experience at BEROMA!
July 25, 2024
Unprompted review
Reply from Be Roma
Hi Selena,
Thank you so much for taking the time to share your exceptional feedback.
We’ll pass your kind words onto Emily.
We look forward to serving you again in the near future.
Best quality
This store has wonderful items with best quality. I am beyond happy with my purchase, and excited to received my second one.
July 25, 2024
Unprompted review
Reply from Be Roma
Hi Jasmine,
Thank you so much for taking the time to share your exceptional feedback.
We sincerely appreciate your repeat business.
We look forward to serving you again in the near future.
5 STARS!
It's always a pleasure purchasing here. They have such amazing quality and the customer service is always great!
July 24, 2024
Unprompted review
Reply from Be Roma
Hi Elina,
Thank you so much for taking the time to share your exceptional feedback.
We sincerely appreciate your repeat business.
We look forward to serving you again in the near future.
Be roma always my No. 1 choice
I recommend Be roma to other people. To date I have received top quality with first class customer care.
July 24, 2024
Unprompted review
Reply from Be Roma
Hi Gibetta,
Thank you so much for taking the time to share your exceptional feedback.
We sincerely appreciate your repeat business.
We look forward to serving you again in the near future.
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Best purchase in a long time
I shop for almost everything online but think this is my best purchase in a long time. Love my product, arrived on time and is excellent quality. Couldn’t be happier!
July 24, 2024
Unprompted review
Reply from Be Roma
Hi Gracelyn,
Thank you so much for taking the time to share your exceptional feedback.
We look forward to serving you again in the near future.
Site you can trust
Three purchases in the last three months. On each occasion, I receive my items ahead of time, quality and service of the highest order.
July 23, 2024
Unprompted review
Reply from Be Roma
Hi Catherine,
Thank you so much for taking the time to share your exceptional feedback.
We sincerely appreciate your repeat business.
We look forward to serving you again in the near future.
For me Beroma is the best ever!
Always received beautiful bags with the best costumer service in the industry. Love it!
July 23, 2024
Unprompted review
Reply from Be Roma
Hi Diane,
Thank you so much for taking the time to share your exceptional feedback.
We sincerely appreciate your repeat business.
We look forward to serving you again in the near future.
Perfect first purchase
I found exactly what I was looking for! Excellent quality and arrived quickly. Thank you!
July 22, 2024
Unprompted review
Reply from Be Roma
Hi Annie,
Thank you so much for taking the time to share your exceptional feedback.
We look forward to serving you again in the near future.
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Phenomenal experience
Purchasing was very easy. The shipping was fast I receive my package within five days. I was looked after by the amazing Lauren, who is really caring and friendly.
July 22, 2024
Unprompted review
Reply from Be Roma
Hi Phoebe,
Thank you so much for taking the time to share your exceptional feedback.
We look forward to serving you again in the near future.
Amazing customer service
I had been considering the bag I wanted to buy for a couple weeks before making my decision. I was referred to Be Roma and contacted them on whatsap. From the first communication, Lauren was nothing but amazing - she's super helpful and a delight to interact with. I had high expectations and the quality of the bag exceeded them. I am beyond impressed!
July 18, 2024
Unprompted review
Reply from Be Roma
Hi Eirena,
Thank you so much for taking the time to share your exceptional feedback.
We look forward to serving you again in the near future.
Excellent products
I am impressed with the high quality of my bag. I have only good things to say about it. Thank you for a great shopping experience, and I am already looking for my next bag.
July 19, 2024
Unprompted review
Reply from Be Roma
Hi Erembourg,
Thank you so much for taking the time to share your exceptional feedback.
We look forward to serving you again in the near future.
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