Berrys beds Reviews 

38
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I called in to look at buying a new mattress and was delighted with their choices. I decided on the orthopedic mattress and I ordered and got it delivered two days later . Great service fast deliver... See more

Rated 2 out of 5 stars

This would be 5 stars for the office experience. Let down by the delivery. As the bed was going to my 90 yr old grandma I needed to be there when bed delivered. After changing the delivery time tw... See more

Company replied

Rated 5 out of 5 stars

Excellent Service, we ordered a mattress and it was delivered within 24hrs. On delivery we were given a number to take our old mattress away free of charge and was collected within 2 hours! Excellent!... See more

Rated 5 out of 5 stars

So far excellent customer service and advice. I used whats app to ask questions and advice. I got very prompt replies. Feeling confident that delivery will be timely once my order is ready.

Company details

  1. Bed Shop
  2. also in
  3. Mattress Store

Information provided by various external sources

We offer top brands at low prices, Free Delivery & Removal


Contact info

4.2

Great

TrustScore 4 out of 5

38 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.2

All reviews

(38)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

I called in to look at buying a new…

I called in to look at buying a new mattress and was delighted with their choices.
I decided on the orthopedic mattress and I ordered and got it delivered two days later .
Great service fast delivery fantastic choice at great prices

August 31, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent service from start to finish.

Excellent service from start to finish.
I love my new bed and had a great first nights sleep on the new Ice Cloud mattress. The package I purchased was great value.
All the staff were friendly and very helpful
Thank you

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service

Never use anyone else when it comes to beds. Extremely competitive with price, quality and exceptional customer service. Easy process when ordering either online or in person, the lads that deliver are 1st class and exceed expectations.

January 6, 2026
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Rated 5 out of 5 stars

Fantastic service

Ordered a bed package and delivered within 1 week , fantastic service
Also they removed our old bed and put together the new bad and headboard
Would highly recommend

December 17, 2024
Unprompted review
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Rated 1 out of 5 stars

The only problem is that they never…

The only problem is that they never fitted the bed or took away the rubbish!Thats why I give 1 Star!

February 13, 2022
Unprompted review
Berrys beds logo

Reply from Berrys beds

Thank you for your review. The rubbish is taken away by whitegates removals as stated instore, on the website, in the automated emails and on the invoice. This is a free service. We only assemble beds for people who pre arrange that service.

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Rated 5 out of 5 stars

Great local business

We recently bought a mattress and ottoman bed from Berrys. The customer service was excellent and the prices were very competitive. Delivery was prompt and efficient. I would thoroughly recommend.

October 14, 2021
Unprompted review
Rated 2 out of 5 stars

Let down by delivery

This would be 5 stars for the office experience. Let down by the delivery. As the bed was going to my 90 yr old grandma I needed to be there when bed delivered. After changing the delivery time twice, the office confirmed they would change back to time when I could be there. However...
Delivery came 3 hrs early leaving the bed in its full wrapping leaning up against the bedroom wall. Did not ask if she wold like some help getting bed out of packing and putting it on the bed. She was naturally confused and upset as any changes are confusing to her, thinking she had done something wrong.

August 25, 2021
Unprompted review
Berrys beds logo

Reply from Berrys beds

Good morning, could you provide me with an invoice number so I can look into this for you

Rated 5 out of 5 stars

Brilliant company

Very professional, quick service, free delivery. Excellent communications. Product to a very high standard. Would happily recommend.

July 29, 2021
Unprompted review
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Rated 5 out of 5 stars

Great service from a local company

Great service from a local company, explained and demonstrated the differences in mattresses, no sales pressure, delivered as promised (we had to change the date ) but they were very accommodating- collected the old bed as planned and delivered the new bed - 100% happy from start to finish and a great product with excellent customer service ..

July 6, 2021
Unprompted review

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