I called in to look at buying a new mattress and was delighted with their choices. I decided on the orthopedic mattress and I ordered and got it delivered two days later . Great service fast deliver... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This would be 5 stars for the office experience. Let down by the delivery. As the bed was going to my 90 yr old grandma I needed to be there when bed delivered. After changing the delivery time tw... See more
Company replied
Excellent Service, we ordered a mattress and it was delivered within 24hrs. On delivery we were given a number to take our old mattress away free of charge and was collected within 2 hours! Excellent!... See more
So far excellent customer service and advice. I used whats app to ask questions and advice. I got very prompt replies. Feeling confident that delivery will be timely once my order is ready.
Company details
- Bed Shop
- also in
- Mattress Store
Information provided by various external sources
We offer top brands at low prices, Free Delivery & Removal
Contact info
United Kingdom
- www.berrysbeds.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I called in to look at buying a new…
I called in to look at buying a new mattress and was delighted with their choices.
I decided on the orthopedic mattress and I ordered and got it delivered two days later .
Great service fast delivery fantastic choice at great prices
Excellent service received great…
Excellent service received great selection to choose from. Delivery was on time and the lads were very helpful and polite. Would highly recommend.
Not heard when the mattress is to be…
Not heard when the mattress is to be delivered? Can you advise please?
Excellent service from start to finish.
Excellent service from start to finish.
I love my new bed and had a great first nights sleep on the new Ice Cloud mattress. The package I purchased was great value.
All the staff were friendly and very helpful
Thank you
Exceptional Customer Service
Never use anyone else when it comes to beds. Extremely competitive with price, quality and exceptional customer service. Easy process when ordering either online or in person, the lads that deliver are 1st class and exceed expectations.
Berrys beds delivered my mattress today…
Berrys beds delivered my mattress today the two men were great did everything for me made it so much easier thank you.
We purchased a double bed and it was a…
We purchased a double bed and it was a good price, excellent quality and delivered and set up by polite and friendly people.
Fantastic service
Ordered a bed package and delivered within 1 week , fantastic service
Also they removed our old bed and put together the new bad and headboard
Would highly recommend
Great service at a fantastic price
Great service at a fantastic price! A superb, fully-sprung 2000 pocket king size mattress, delivered and old mattress removed free too.
Amazing service cannot fault one bit
Amazing service cannot fault one bit, so accommodating and really helpful thank you 😊
third purchase from Berry's
third purchase from Berry's, Excellent company to deal with. Great quality and value!
The only problem is that they never…
The only problem is that they never fitted the bed or took away the rubbish!Thats why I give 1 Star!

Reply from Berrys beds
Sorted very efficiently with delivery…
Sorted very efficiently with delivery to suit my difficult timetable. Very friendly and accommodating delivery people too.
From the moment I ordered my new bed I…
From the moment I ordered my new bed I was treated so wonderful I wouldn’t buy my beds from anywhere else I always buy from berry’s beds very thoughtful delivery with my bed above and beyond
Great local business
We recently bought a mattress and ottoman bed from Berrys. The customer service was excellent and the prices were very competitive. Delivery was prompt and efficient. I would thoroughly recommend.
Let down by delivery
This would be 5 stars for the office experience. Let down by the delivery. As the bed was going to my 90 yr old grandma I needed to be there when bed delivered. After changing the delivery time twice, the office confirmed they would change back to time when I could be there. However...
Delivery came 3 hrs early leaving the bed in its full wrapping leaning up against the bedroom wall. Did not ask if she wold like some help getting bed out of packing and putting it on the bed. She was naturally confused and upset as any changes are confusing to her, thinking she had done something wrong.

Reply from Berrys beds
Brilliant company
Very professional, quick service, free delivery. Excellent communications. Product to a very high standard. Would happily recommend.
Great service from a local company
Great service from a local company, explained and demonstrated the differences in mattresses, no sales pressure, delivered as promised (we had to change the date ) but they were very accommodating- collected the old bed as planned and delivered the new bed - 100% happy from start to finish and a great product with excellent customer service ..
Excellent service
Excellent service. Will recommend to anyone needing a bed.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




