BESPOKE FRONT DOOR Reviews 153

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the product, often describing their new doors as stunning, beautiful, and well-made, noting improvements in insulation and soundproofing. The staff is frequently highlighted for their professionalism, helpfulness, and attention to detail throughout the entire process, from initial consultation to installation and aftercare. Many appreciate the excellent service and workmanship, feeling well-supported and informed. However, a few other people also felt that there were occasional issues, such as one instance of unreliability with a team member and a complication with an electric release, though these did not detract from the overall satisfaction with the final product and service.

What people talk about most

Product

Customers consistently note positive experiences with product. Reviewers are delighted with the superior... See more

Staff

Customers consistently report positive experiences with the staff. Reviewers frequently praise the team for... See more

Quality

Users describe positive interactions with quality, consistently praising the superior craftsmanship and... See more

Service

Consumers find service to be positive. Many reviewers highlight the professional, informative, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From our initial query about our front door, through to the sales support, fitment, final paint and customer service, the team have been incredible, friendly and professional. I could not recomme... See more

Rated 5 out of 5 stars

Very happy with both the product and the service. Original visit was professional, informative and clearly demonstrated a superior quality product. The follow up was professional and the team were p... See more

Rated 5 out of 5 stars

What a truly great experience we had with Bespoke Front doors. Right from initial consultation with Claudio to the finishing touches with Abdi, everything was handled with care and attention and not r... See more

Rated 5 out of 5 stars

Thank you to everyone at the company, especially Simon for saving my internet which Sky had welded through my old door. The installation day wasn’t stressful at all and everything went smoothly! Ver... See more


Company details

  1. Door Manufacturer

Written by the company

Handmade, period front doors made using accoya timber, supplied and fitted in London


Contact info

4.8

Excellent

TrustScore 5 out of 5

153 reviews

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Rated 5 out of 5 stars

Brilliant Craftsmen! Beautiful Door!

I would definitely recommend this company to anyone in search of a beautiful front door. On meeting John for the initial estimate, I knew we had chosen the right company to do the job. His calm, professional manner put me at ease, as a new front door is expensive, but so worth it! The factory paint job was wonderful and Robert and James who fixed the door, Abdi who painted and cleaned it and the surround and Johnathan who sorted the lock, all took great pride in their work and were tidy and polite - true, brilliant craftsmen! Rosie H.

May 26, 2023
Unprompted review
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Rated 5 out of 5 stars

The attention to detail and…

The attention to detail and professionalism from start to finish is what first comes to mind with Bespoke Front Door. The initial lengthly telecon is for a purpose, it is to establish the customer’s needs and wants, so it’s helpful (but not essential) if you have a rough idea of what you desire as there are a plethora of options to choose from. Doug, Claudio, Robertas all have a wealth of experience in bespoke hard word ‘fixtures’ and doors so a sound knowledge to their catalogue of products and choices coupled with it, the door furniture and subscription to the finest security options is exemplary.

December 18, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service and a beautiful new front door

We needed to replace our century-old front door and fanlight but wanted to retain its leaded glass and overall character. The team at Bespoke Front Door did a superb job and we couldn't be happier with the result. Excellent service throughout. Expensive but you get what you pay for.

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Thrilled with new door ordered from bespoke door company. Installation was great and the door looks fantastic following the finishing off visit made by the decorator who was a real perfectionist . Would have no hesitation in recommending this company.

October 23, 2023
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Rated 5 out of 5 stars

Very Happy with our New Front Door…

Our experience with Bespoke Front Door was extremely positive. Doug and his team were incredibly helpful and nothing was too much trouble. We are thrilled with our new door which looks amazing and is finished to a very high standard.

October 16, 2023
Unprompted review
Rated 5 out of 5 stars

We are so thrilled with our new front…

We are so thrilled with our new front door from Bespoke Front Door. I felt they really responded to our design and budget requests - the communication was excellent. They took extra care with the fitting and the finish is exactly what we were hoping for. I would definitely recommend them.

September 13, 2023
Unprompted review
Rated 5 out of 5 stars

BFD put the customer first…

Bespoke Front Door are a terrific company who produce and install high quality front doors. As you can read elsewhere, their product is excellent, but what truly differentiates them from the completion is that they put the customer first and genuinely go the extra mile to deliver. This is enabled by the way in which Doug looks after his team and ensures they are happy and not overwhelmed. A top team.

September 5, 2023
Unprompted review
Rated 5 out of 5 stars

Fab front and bifold doors!

We are super happy with our new front door with sidelights and wooden bifold patio doors. Doug from the office was responsive and helpful from day one and their surveyors/installers (Abde, Thomas, Rob, and Jonathan) took great care with painting, adjusting and fitting to ensure the doors were just right. Highly recommend them — they were a pleasure to deal with!

August 22, 2023
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Rated 5 out of 5 stars

Loving our new door!

We had the new front door to our Victorian house from Bespoke. Doug and his team have been professional and superbly helpful throughout. I’d highly recommend Bespoke.

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

Superb product

Great local company that provide hand crafted doors from Accoya. Worked seamlessly with our builders - our builders were v impressed and will be recommending them to other clients. So many people asking where we got the door from as looks so great. V pleased.

July 20, 2023
Unprompted review
Rated 5 out of 5 stars

Accoya victorian style front door and stone step

I recently had a front door (with an electric door release) and stone step installed by Doug and his team. It was a tricky project - rot, crumbling brickwork under the door, nothing at right angles, old wires, freezing temperatures and 5 freeholders changing their minds.

Throughout the whole process, Doug and his team were patient, gave great recommendations and were transparent with costs. They delivered a brilliantly installed and finished product which compliments the victorian style converted house. The attention to customer service is further evidenced when Doug called personally to check that we were fully satisfied with the product, even after we signed off.

Local business, fair pricing, great product and outstanding service. Highly recommend everyone to use this team.

February 28, 2023
Unprompted review
Rated 5 out of 5 stars

Super happy with our doors…

Super happy with our new front and inside door. Great communications from start to finish and the installation was done in 2 days. Amazing craftsmanship and the doors have transformed our living space as we have natural light.

May 3, 2023
Unprompted review
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Rated 5 out of 5 stars

A company like no other!

After much shopping around for an authentic period door we stumbled upon Bespoke Front Door and haven't looked back! From the first introduction John, an expert with years of experience, provided a personable and enjoyable design planning session with no hard upsell. Doug was intrinsically involved in the co-ordination and logistics, a seamless and patient approach to a very detailed process. We loved working with each of the craftsman involved, who have been so integral in creating a truly stunning door. They have a well bonded and inspired team which really shows and lovely to see.

The door has been transformative in our home, renovating a property is hellish but this has made us feel finally at home! Thank you Bespoke Door!

May 3, 2023
Unprompted review
Rated 5 out of 5 stars

Delighted with the service

We have been absolutely delighted with the service from Bespoke Front Door, and the final product is excellent. From start to finish Doug and the team have been responsive, punctual, and customer focused. Our new door is exactly what we were hoping for and I'm very pleased to recommend their services.

April 14, 2023
Unprompted review
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Rated 5 out of 5 stars

Surpassed all expectations

The whole process from start to finish was fantastic. We are extremely happy with our new door and beautiful leaded glass fan light. It really has changed the whole appearance of the house. Big thanks to Doug and the whole team.

April 14, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend. From the outset John was one of the few that did not try to upsell - he was honest and answered all of my questions. Doug was patient and incredibly helpful finalising the design and organising the fitting. The fitters and the decorator were polite, tidy, and they all clearly are proud of what they do. The door itself is beautiful, really good quality. We couldn't be happier.

April 6, 2023
Unprompted review
Rated 5 out of 5 stars

Bespoke Front Door were fantastic from…

Bespoke Front Door were fantastic from start to finish. Extremely patient, thorough in explaining the options and have a great eye for detail. Our new door not only looks amazing but has increased our security, is in keeping with the style of the house as well as keeping the hallway a lot warmer. Everyone we dealt with was very helpful and took a lot of pride in their work. Highly recommend using them.

March 13, 2023
Unprompted review

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