BESPOKE FRONT DOOR Reviews 153

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the product, often describing their new doors as stunning, beautiful, and well-made, noting improvements in insulation and soundproofing. The staff is frequently highlighted for their professionalism, helpfulness, and attention to detail throughout the entire process, from initial consultation to installation and aftercare. Many appreciate the excellent service and workmanship, feeling well-supported and informed. However, a few other people also felt that there were occasional issues, such as one instance of unreliability with a team member and a complication with an electric release, though these did not detract from the overall satisfaction with the final product and service.

What people talk about most

Product

Customers consistently note positive experiences with product. Reviewers are delighted with the superior... See more

Staff

Customers consistently report positive experiences with the staff. Reviewers frequently praise the team for... See more

Quality

Users describe positive interactions with quality, consistently praising the superior craftsmanship and... See more

Service

Consumers find service to be positive. Many reviewers highlight the professional, informative, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From our initial query about our front door, through to the sales support, fitment, final paint and customer service, the team have been incredible, friendly and professional. I could not recomme... See more

Rated 5 out of 5 stars

Very happy with both the product and the service. Original visit was professional, informative and clearly demonstrated a superior quality product. The follow up was professional and the team were p... See more

Rated 5 out of 5 stars

What a truly great experience we had with Bespoke Front doors. Right from initial consultation with Claudio to the finishing touches with Abdi, everything was handled with care and attention and not r... See more

Rated 5 out of 5 stars

Thank you to everyone at the company, especially Simon for saving my internet which Sky had welded through my old door. The installation day wasn’t stressful at all and everything went smoothly! Ver... See more


Company details

  1. Door Manufacturer

Written by the company

Handmade, period front doors made using accoya timber, supplied and fitted in London


Contact info

4.8

Excellent

TrustScore 5 out of 5

153 reviews

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Rated 5 out of 5 stars

We had a flawless experience with…

We had a flawless experience with Bespoke Front Door. From the initial consultation through to the fitting and final decoration, it was as smooth as can be and everyone was a real pleasure to deal with. We are absolutely delighted with the final result, pure quality.

November 15, 2024
Unprompted review
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Rated 5 out of 5 stars

John and Doug were so brilliant…

John and Doug were so brilliant throughout the whole process from picking our door to installing it. Robert and Abdi did a fantastic job in tidying everything up and it looks superb! Would very much recommend!

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Really impressed with the service and…

Really impressed with the service and quality. Friendly team, nothing was too much trouble and someone was always available to answer any queries. Would thoroughly recommend this company for the professionalism and quality of the end product.

October 10, 2024
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Rated 5 out of 5 stars

Superb quality

Thank you Doug and your wonderful team. We are more than delighted with our two, very solid new front doors. The quality of craftsmanship is a joy to behold. The installation team adapted to the challenges, of what is a humble listed building (the old village shop and post office). The doors have been much admired by our neighbours. We hope to use you to replace other doors in our property in the near future.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful front door and great service!

Bespoke Front Door offered an excellent service throughout. From Doug and Claudio understanding our requirements and providing a timely quote, to the fitting team Jon, James and Roberto, and finally the decorator, Abdul: they all went above and beyond to make sure they were delivering a highly crafted door and window!
We could not be happier with the result.

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

I have been in the construction…

I have been in the construction industry for over 23 years and understand the importance of quality, both workmanship, and service. I can't fault Bespoke doors; very impressed with Robertus' carpentry skills in fitting the door and Abdul Rahman's decorating skills. The finish looks amazing with no defects!

September 5, 2024
Unprompted review
BESPOKE FRONT DOOR logo

Reply from BESPOKE FRONT DOOR

Thank you Syed, I'm glad you are happy with your new door. I'll pass your thanks onto the whole team.

Rated 5 out of 5 stars

A quality Front Door

Really happy with our new front door, frame and fanlight window. A positive experience from start to finish. I can recommend a visit to the workshop in Teddington, you’ll get to appreciate the quality of the doors and manufacture process. The team that fitted and finished the door were polite, tidy and the quality of the workmanship was first class.

July 17, 2024
Unprompted review
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Reply from BESPOKE FRONT DOOR

Thank you for your review Andrew, I'll let the team know.

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Rated 5 out of 5 stars

Great Company and Product

Really impressed with the extremely high quality product, great communication, and professional service.

Doug and team did a great job of making and installing our dream front door. The installation team, in particular, went above and beyond to ensure a great finish. Fantastic attention to detail.

We continue to receive compliments on our door every day!

May 6, 2024
Unprompted review
Rated 5 out of 5 stars

Love my new door

John, Doug and the whole team made the whole process of replacing my two front doors with a single, beautiful door a joy. I shopped around but the combination of great responsiveness, brilliant design advice and fair price was the best from Bespoke Front Door. Despite an installation that was a bit tricky, the team's positive attitude never wavered. I am delighted to highly recommend the whole team. Thank you for my lovely door!

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

A new front door is an investment and…

A new front door is an investment and so you want to ensure you’re in safe hands. BFD ticked all of the boxes for us; local, took pride in their work and delivered exactly as per plan. The finished door is everything we wanted, from the replicated stained glass design, the bright and vibrant colours & door furniture all the way to the solidity and security attached to the new door. Whole heartedly recommend Doug & team.

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

We are absolutely thrilled with our fabulous new front door

From design to execution we could not fault BFD. We received meticulous care and their attention to detail was extraordinary. John took our 1930s leaded glass window photo and adapted it to design 2 adjacent windows and 3 matching door panels, which were hand-made by Ian. The result is excellent in quality and the effect is stunning.
We'd like to thank Doug and his whole team of craftsmen, including carpenters, fitters and painters for our fabulous new entrance. We are thrilled with the finished product.

March 4, 2024
Unprompted review
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Rated 5 out of 5 stars

Bespoke Front Door have excelled themselves

Honestly, could not be happier with the finished product. From the beginning to the end of the job, both Doug, John and the wider team (production, fitters & decorators) were such a pleasure to deal with.

The quality and finishing of the door is to the highest standards and far superior to a number of the other 'premium' door companies out there.

I would happily work with the Bespoke Front Door again and am so happy with the end result. Outstanding.

April 3, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, very responsive, top quality products, fitters were excellent and did a wonderful job. Delighted with our new door and glass window. Can’t praise them enough.

February 27, 2024
Unprompted review
Rated 5 out of 5 stars

Great service from Doug and the team

Great service from Doug and the team. Prompt, easy sales and design processes with plenty of helpgul advice. Installers worked around fitting issues and great paintjob that still looks good a 8 months later!

July 1, 2023
Unprompted review
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Rated 5 out of 5 stars

Fantastic All Round

Fantastic. So pleased with our amazing door. Doug and the team were great and made the whole experience a joy. The quality of the product, workmanship, install and finishing is second to none. Highly recommend.

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

Finely crafted, expertly fitted traditional door

Lovely business, we were guided through the design and selection process, the work was done to a high standard and the carpenters and fitters involved were all very detailed and careful. Thanks to Doug and John for their guidance through the design and delivery process. We have a very solid beautiful new front door.

August 30, 2023
Unprompted review

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