BESPOKE FRONT DOOR Reviews 153

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the product, often describing their new doors as stunning, beautiful, and well-made, noting improvements in insulation and soundproofing. The staff is frequently highlighted for their professionalism, helpfulness, and attention to detail throughout the entire process, from initial consultation to installation and aftercare. Many appreciate the excellent service and workmanship, feeling well-supported and informed. However, a few other people also felt that there were occasional issues, such as one instance of unreliability with a team member and a complication with an electric release, though these did not detract from the overall satisfaction with the final product and service.

What people talk about most

Product

Customers consistently note positive experiences with product. Reviewers are delighted with the superior... See more

Staff

Customers consistently report positive experiences with the staff. Reviewers frequently praise the team for... See more

Quality

Users describe positive interactions with quality, consistently praising the superior craftsmanship and... See more

Service

Consumers find service to be positive. Many reviewers highlight the professional, informative, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From our initial query about our front door, through to the sales support, fitment, final paint and customer service, the team have been incredible, friendly and professional. I could not recomme... See more

Rated 5 out of 5 stars

Very happy with both the product and the service. Original visit was professional, informative and clearly demonstrated a superior quality product. The follow up was professional and the team were p... See more

Rated 5 out of 5 stars

What a truly great experience we had with Bespoke Front doors. Right from initial consultation with Claudio to the finishing touches with Abdi, everything was handled with care and attention and not r... See more

Rated 5 out of 5 stars

Thank you to everyone at the company, especially Simon for saving my internet which Sky had welded through my old door. The installation day wasn’t stressful at all and everything went smoothly! Ver... See more


Company details

  1. Door Manufacturer

Written by the company

Handmade, period front doors made using accoya timber, supplied and fitted in London


Contact info

4.8

Excellent

TrustScore 5 out of 5

153 reviews

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Rated 5 out of 5 stars

Truly tailored doors from a team of craftsmen

A completely bespoke solution delivered by a great team of true craftsmen with an eye for detail. Every stage of the process was well managed and professional. I cannot recommend them highly enough.

April 12, 2022
Unprompted review
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Reply from BESPOKE FRONT DOOR

Thanks Suzie, a tricky job but it came out beautifully.

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Rated 5 out of 5 stars

Excellent product and service

We’re very happy with our new wooden front door and window which were installed last week. The design process went smoothly and we were able to change some specifications before the door was delivered. The craftsmen who installed it were all professional and friendly, and took a lot of care to ensure it was fitted and finished to a high standard. It is a big improvement to the appearance and security of our house. We would recommend Bespoke as a supplier.

April 11, 2022
Unprompted review
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Reply from BESPOKE FRONT DOOR

Thanks Julian, your door is one of the best looking we have installed whis year. Perfect colour and ironmogery choice.

Rated 5 out of 5 stars

Fantastic door

Fantastic door, we really love it and hope to enjoy it for years to come! Service was very good and we highly recommend this company. Doug was so helpful in helping with colour selection and the whole process. The fitting team led by Robert were extremely professional and paid excellent attention to detail to making sure it was perfect. Thanks to all of the team !!

February 15, 2022
Unprompted review
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Reply from BESPOKE FRONT DOOR

An absolute pleasure, I'm glad we settled on the right colour for you.

Rated 5 out of 5 stars

Lovely Front Door

From start to finish our experience with Bespoke Front Door has been fantastic. From our initial consultation to installation the customer service has been excellent.

We had to have our frame overhauled as well as a new door fitted - the tradesmen were polite, worked hard, cleaned up after themselves, and got the job done to a very high standard.

We are very happy with our front door, the door itself is beautiful and of amazing quality.

Thank you John, Doug, and the team at Bespoke Front Door.

February 2, 2022
Unprompted review
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Reply from BESPOKE FRONT DOOR

Hi Lynsey, thanks for taking to time to write a review for us. I have passed on your comments to the team, all the best.

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Rated 5 out of 5 stars

Great service and product

Bespoke Front Door supplied a replica shop door to replace our badly damaged Victorian door. They were professional throughout the process and we are really happy with the quality and finish of the end product.

January 21, 2022
Unprompted review
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Reply from BESPOKE FRONT DOOR

Thank you Jo, we hope you and your customers enjoy the door for years to come.

Rated 5 out of 5 stars

The end result is fantastic.

The end result is fantastic.
We had a number of quotes but chose John because of his passion and quiet authority.
Loved the way he then gave us firm guidance while giving us artistic freedom.
His design of our Frank Lloyd Wright request was beautiful.
Installation was courteous and thorough.

January 19, 2022
Unprompted review
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Reply from BESPOKE FRONT DOOR

Thank you for the kind words Jon, I'll be sure to pass them on.

Rated 5 out of 5 stars

Bespoke Front Door deserves a 5 star…

Bespoke Front Door deserves a 5 star rating because of the standard of the craftsmanship, the quality of the product and the courtesy, professionalism, patience and friendliness of the team. Even in near sub zero temperatures....Highly recommended!

January 17, 2022
Unprompted review
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Reply from BESPOKE FRONT DOOR

Thank you Andrew, I'll pass on your comments to the team - once they have thawed out!

Rated 5 out of 5 stars

A fabulous experience

A fabulous experience. Doug and John are very intuitive and patient. They spend time with you to really understand what you want. The workmen that fit the door and the frame were brilliant. The overall experience was excellent. The solidity, quality and craftsmanship are at a very high level. We are very happy. Highly recommended.

January 14, 2022
Unprompted review
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Reply from BESPOKE FRONT DOOR

Thank you for the business Mark, we hope you enjoy your new door and frame. All the best, Doug.

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Rated 5 out of 5 stars

Can’t rate this company highly enough…

Can’t rate this company highly enough for their professionalism and craftsmanship… we are overjoyed with our new door and the team are great - Doug, John, Rob (amazing joiner), Kristoff and Abdi all did a superb job! Thank you

December 22, 2021
Unprompted review
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Reply from BESPOKE FRONT DOOR

Thank you Astrid, I'll pass on your comments to the team.

Rated 5 out of 5 stars

Best for quality, service

I was looking for a company for our front door for about two years , visited well l-known company’s showrooms and their salesmen,…. Once I met John at our property to discuss the details of the door , I understood I found the right company and thankfully I was right. The door quality exceeded our expectations. Both Doug and John are very approachable, friendly and knowledgeable. The quality of the hand painting is unbelievable and the fitters were highly skilled. Their quote was very reasonable as well compare to the companies with a showroom.
If you are looking to get a new front door, I highly recommend them.

December 16, 2021
Unprompted review
Rated 5 out of 5 stars

My wife and I are delighted with our…

My wife and I are delighted with our new front door and have been very happy with our experience of the process, from the initial visit to the supply and fitting of the new door. We chose Bespoke Front Door over other companies because they really listened to what we wanted rather than trying to sell what they wanted to deliver. The end result exceeded our expectations.

December 15, 2021
Unprompted review
Rated 5 out of 5 stars

Wonderful Experience

Doug and the team are absolutely amazing. I rarely write reviews, but I want to take a moment to express my gratitude for their craftsmanship, attention to detail and professionalism. The installation “artists” were great fun to have around the house, and the door looks absolutely stunning.

Thank you again for a wonderful experience and a beautiful new front door - I wouldn’t change a thing…even if I had to do it all over again!

December 8, 2021
Unprompted review
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Rated 5 out of 5 stars

Excellent experience

Had a really bad experience with another provider that saw me lose 6 months in the process of getting a new door. Bespoke Front Door was the flip side of the coin.

From the quality, the services, the delivery and the work point of view, very happy with Bespoke Front Doors. The team doing the installation were great. A big aspect for me is the responsiveness and openness, and I would thank both Doug and John for the service.

December 2, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic job - highly recommend

Doug and the team did a fantastic job installing our new front door and frame. Our street has very a decorative leaded glass style so in keeping with the original design they were able to replicate it perfectly whilst ensuring it was double glazed and not letting the bad draught in like before! They provided a very high quality door with chrome finishings and I can highly recommend them for the quality of the work and the meticulous detail they deliver.

November 18, 2021
Unprompted review
Rated 5 out of 5 stars

Beautifully crafted and meticulously…

Beautifully crafted and meticulously installed - that's my new front door. I was simply looking for a replacement door to keep out the draughts, what I now have is a work of art which has given my home a significant facelift from the outside and totally eliminated the draughts inside. I am absolutely thrilled, an excellent investment.

November 15, 2021
Unprompted review
Rated 5 out of 5 stars

New front door

Doug and team have just fitted our new front door, which is absolutely gorgeous. It's really solid, beautifully made and his team were really pleasant to have on site while they were fitting it. The glass window is also really special - uniquely designed Lancashire rose in the style of the county flag. I little bit of the North down South.

October 4, 2021
Unprompted review
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Rated 5 out of 5 stars

We are delighted with our new front…

We are delighted with our new front door. Overall it was a great experience. I would highly recommend them! John was great with the initial consulting. Doug was super helpful throughout the project. And the team that installed the door was top notch.

September 22, 2021
Unprompted review
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Reply from BESPOKE FRONT DOOR

Thanks Francois, I've passed your comments on all all involved. We're glad your happy with your new door.

Rated 5 out of 5 stars

Quality door and fab service

We are so pleased with our new front door from Bespoke Front Doors and can’t rate them high enough. Fab service received from John, Doug and the carpenters, Robertas and Nikolai, who worked tirelessly and professionally from 8.30 to 7pm and delivered a great product. Many thanks to all concerned.

September 1, 2021
Unprompted review

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