Best4Headsets Reviews 

441
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast delivery times, prompt shipping, and efficient tracking updates that keep buyers fully informed throughout the entire purchasing process. People also widely appreciate the great competitive pricing, careful protective packaging, and overall dependable quality of all items purchased online. Many buyers additionally pointed out the excellent customer service responses received when contacting the business for professional advice or general technical queries. However, some people mentioned issues with external couriers, noting occasional delivery problems or experiencing parcels that unfortunately arrived completely damaged during transit.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the fast shipping times... See more

Product

Consumers find the product to be of great quality and work really well. People appreciate the prompt delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My third pair , I’ve an expensive habit of loosing them when out shooting The delivery Wes next day 😊 Googled the price and it was comparable with the best available 😊 Next time I loose a pair... See more

Company replied

Rated 5 out of 5 stars

I purchased a Sennheiser DW10 Office Cordless Headset (Refurbished) from Best4Headset. The headset arrived very quickly and was well packaged. Unfortunately, I hadn't properly read the descrip... See more

Company replied

Rated 5 out of 5 stars

Rang for advice about a headset I was interested in - was helped by someone who was very knowledgeable. The headset turned up very quickly - and was just what we needed. Thanks!

Company replied

Rated 5 out of 5 stars

Brilliant set of earphones - delivered quickly and work really well. I liked them so much that I ordered another pair for our team and may get some more as our business grows!!!!

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

Online secure retailer - authorised dealers of 3M Peltor, EPOS |Sennheiser, Poly, Jabra and Avalle headsets for large office, small business and home use.

Written by the company

Telephone Support
We have a team of people at the end of the line if you require any help or advice with your purchase. Simply call us on 0844 854 6850 and we will be happy to help.
Professional Service
Trading since 1995, we have gained a wealth of experience and knowledge in the telecommunications sector, enabling us to become one of the foremost telecoms equipment supply companies in the UK.
14 day return
If you are not happy with your purchase, you can return to us within 14 days of receipt. Simply contact us and we will send you a returns number. All we ask is that you return it in the same condition we sent it to you, and that you don't write or put tape on the original packaging, as this will affect the resale.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

441 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(441)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Customer Service

Excellent product at a very competitive price and their customer service is amazing. My product arrived with a damaged box and requesting a replacement box as it was a Christmas present they sent one the following day by courier. Also rang me to advise despatch. This is what we need during these troubled times. Suppliers who really make the difference. Thanks

December 1, 2020
Rated 4 out of 5 stars

Haven’t opened the box yet

Haven’t opened the box yet, a Christmas present for my grandson. The parcel was delivered within the time mentioned.
One thing I would suggest, that the packaging used could be more substantial, luckily my box was intact but more by luck than judgement.

November 26, 2020
Rated 1 out of 5 stars

Never got the headset I ordered

Never got the headset I ordered, called and was advised maybe it was out of stock. Well I should have been informed before some random headset was posted to me. Looked online and headset is still available, given an email to make a complaint and 5 days later still no response.

November 21, 2020
Rated 5 out of 5 stars

Very good service

Very good service, parcel was delivered a day earlier than expected, so actually arrived on our son’s birthday.

November 16, 2020
Rated 5 out of 5 stars

Recommended seller

Recommended. First class service. Clear website, easy to navigate with a good range of products. Very quick delivery.
This is the second time I've bought from them and will do so again.

October 12, 2020
Best4Headsets logo

Reply from Best4Headsets

Many thanks for the repeat order and positive review.

Rated 5 out of 5 stars

Quick efficient service

Quick efficient service, way faster than I expected which is what you need when you require equipment for the workplace... Good job! :- )

September 29, 2020
Unprompted review

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