Good plants, good prices. Our order did not show up on our account, even though money had been taken. Contacted customer service and things were sorted out. We were told that the order was going to be... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Everything was fine with my order for beech hedging except, possibly because it was the end of the season, you sent larger plants than I had ordered. They were a little harder to plant as I find digg... See more
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Had to call up to see when the plants would be delivered as no updates and longer time frame than agreed delivery time, however after contacting customer services they were helpful and I had them with... See more
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I have measured the plants and they are supposed to be 80/100cm from the root collar however not one of the 20 I ordered is more than 70cm from the root collar. Clearly the two packs of 10 are differe... See more
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Company details
Written by the company
best4hedging is the UK’s leading specialist in garden hedging, plants and trees. We’ve sold and dispatched millions of hedges online, as well as garden plants from 20cm bare-root whips to 4m tall, heavy root balls in the last ten years since opening our online retail store. But we’re not just an online retailer, our wealth of experience and knowledge in horticulture goes beyond this. Through our expertise in hedging and plants, we developed a Planting Advice section on our website. This will help you choose the right species for you garden, as well as tips on growing and maintaining your plants. You can also contact our experienced sales and advice team or call on 01257 494 480. Our team will help you build a shortlist and give you the pros and cons of each species. Whether you want to plant hedging to make your garden private, to plant vibrant flowering hedging and topiary trees to create a garden feature, or grow a blossoming fruit tree, you'll find what you're looking for with best4hedging.
Contact info
Five Acres Nursery, Dawbers Lane, PR7 6EE, CHORLEY, United Kingdom
- 01257 494 427
- enquiries@best4hedging.co.uk
- best4hedging.co.uk
4.4
Excellent
784 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from best4hedging
Hi Ken, thank you so much for your wonderful 5-star review! We’re delighted to hear you were impressed with our fast delivery and packaging. Your kind feedback really means a lot to us, and we truly appreciate your support. Thanks again! Ella, Customer Care😊.
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Excellent customer service
Really nice company to deal with, healthy yews delivered. Happy customer will use again.
February 23, 2026
Reply from best4hedging
Hi Matthew, thank you so much for your fantastic 5-star review! We’re thrilled to hear you found our customer service excellent and that you were happy with your healthy yews on delivery. It’s wonderful to know you enjoyed dealing with us, and we truly appreciate your kind words and support. We look forward to helping you again in the future.
Thanks again! Ella, Customer Care🌿
Good customer service
Excellent, no quibble customer service over some plants that went amiss and eventually arrived in poor condition. Replacements were good quality plants a d great value for money
December 22, 2025
Reply from best4hedging
Hi Stephen, thank you for your wonderful 5-star review⭐! We’re glad we could resolve the issue with your plants and that the replacements arrived in excellent condition. It’s great to hear that you were happy with both the quality and value, and we really appreciate your kind words about our customer service. Ella, Customer Care🌿😊.
Reply from best4hedging
Hi George, thank you for your kind 5-star review! We’re so pleased to hear your order arrived on time as expected, exactly how it should be. We really appreciate your support and hope you enjoy your plants. Ella, Customer Care🌟🌿.
Unfortunately the box was very badly…
Unfortunately the box was very badly damaged and the quality of the Photina plants was very poor. I have written to you directly.
February 20, 2026
Reply from best4hedging
Hi Nicola, thanks for taking the time to leave us this feedback. I have responded to your email directly to resolve this for you! I cannot apologise enough for the damage caused by our couriers and the quality not being the best. I look forward to hearing back from you. Thank you, Ella, Customer Care.
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Easy to order exactly what you want
Easy to order exactly what you want, very helpful tips on planting, feeding ,etc.
Delivered in a secure package in a timely manner.
February 20, 2026
Reply from best4hedging
Hi Keith, thank you so much for your fantastic review✨! We’re delighted to hear you found it easy to order exactly what you wanted and that the planting and feeding tips were helpful. It’s also great to know your order arrived promptly and securely packaged. We really appreciate your feedback and hope your plants grow beautifully. Ella, Customer Care.
The plants arrived very quickly
The plants arrived very quickly. They are excellent quality and were packaged well
February 12, 2026
Reply from best4hedging
Hi Barbara, thank you so much for your wonderful 5-star review! We’re delighted to hear your plants arrived quickly and that you’re pleased with the quality and packaging. We take great care in preparing every order, so it’s fantastic to know this came through in your experience. We really appreciate your support and hope the plants thrive beautifully for you.🌱Ella, Customer Care.
Fantastic quality hedging
Fantastic quality hedging. I would definitely order more hedging from here if i need to. Good, strong, healthy plants.
December 3, 2025
Reply from best4hedging
Hi Allison, thank you so much for your 5-star review🌿✨ We’re thrilled to hear that your hedging plants arrived strong, healthy, and of fantastic quality. We’d be delighted to help with any future orders and really appreciate your feedback and support. Ella, Customer Care.
Excellent shrubs in fantastic condition…
Excellent shrubs in fantastic condition and a very speedy delivery. Can't recommend highly enough.
February 17, 2026
Reply from best4hedging
Hi, thank you so much for your 5-star review ⭐ We’re thrilled to hear that your shrubs arrived in fantastic condition and that the delivery was very speedy. Your recommendation means a lot to us, and we truly appreciate your support. Ella, Customer Care😊.
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Very good quality plants
Very good quality plants, well packaged and helpful delivery driver. I checked in with customer services the day before delivery and spoke to a very helpful lady who confirmed delivery details.
February 12, 2026
Reply from best4hedging
Hi Daniel, thank you so much for your wonderful feedback ⭐ We’re delighted to hear that your plants arrived in very good condition, well packaged, and that our delivery driver and customer service team were helpful. It’s wonderful to know that checking in beforehand made the process smooth for you. We really appreciate your feedback and support. Ella, Customer Care🌱.
Reply from best4hedging
Hi Michael, thank you for your great review ⭐ We’re pleased to hear that you found our plants great value and that the delivery was speedy. We really appreciate your feedback and support. Ella, Customer Care🌿.
Excellent customer service from Dean
Dean, on customer service was excellent, ensuring my mum got the best new hedge available. The 1:1 service was much appreciated. Thank you.
February 4, 2026
Reply from best4hedging
Hi Juliette, thank you so much for your 5-star review ⭐ We’re thrilled to hear that Dean from our Sales team provided excellent customer service and helped ensure your mum received the best new hedge available. We’re delighted that the 1:1 support made a difference, and we really appreciate your kind feedback. Ella, Customer Care.
Great service and lovely bare root plants
Great service and lovely bare root plants.
Straight forward to order, quick delivery and good quality plants.
Thank you.
February 3, 2026
Reply from best4hedging
Hi Ethan, thank you so much for your kind 5-star review ⭐ We’re delighted to hear that you found our service great and that your bare root plants arrived healthy and of good quality. It’s wonderful to know the ordering process was straightforward and the delivery quick. We really appreciate your kind feedback and support. Ella, Customer Care😊.
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Ordered on line and hedging was…miniature hedges
Ordered on line and hedging was delivered within the said time
February 12, 2026
Reply from best4hedging
Hi Hannah, thank you for your 5-star review ⭐ We’re pleased to hear that your online order of hedging, including miniature hedges, was delivered within the expected time. We really appreciate your feedback and support, and look forward to serving you again. Ella, Customer Care.
Arrived in good time but the deliverer…
Arrived in good time but the deliverer dumped the boxes over the gate crushing them. Luckily plants ok. Look healthy pants
February 12, 2026
Reply from best4hedging
Hi Mrs Rolt, thanks for taking the time to leave us this kind feedback🌿. We’re glad to hear that your plants arrived in good time and that they are healthy despite the delivery issue. We’re sorry to hear about the boxes being mishandled and will pass your feedback on to the delivery team to help prevent this in the future. We truly appreciate your patience and hope your plants continue to thrive. Ella, Customer Care.
Great follow up from these guys
Great follow up from these guys, good bare roots, great price
February 13, 2026
Reply from best4hedging
Hi Saul, thank you so much for your kind 5-star review ⭐ We’re delighted to hear that you appreciated our follow up, and that your bare root plants arrived in great condition at a good price. We really appreciate your feedback and support, and look forward to helping you with future orders. Ella, Customer Care🌱.
Delivery came when advised
December 11, 2025
Reply from best4hedging
Hi Elizabeth, thanks for your feedback. We’re glad to hear that your delivery arrived as advised. We appreciate your feedback and hope to provide a 5 star experience for you next time. Ella, Customer Care😊🌿.
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Great value plants delivered within 2…
Great value plants delivered within 2 days, Would recommend
February 13, 2026
Reply from best4hedging
Hi Nigel, thank you for your lovely 5-star review ⭐ We’re delighted to hear that your plants arrived quickly within 2 days and that you found them great value. We really appreciate your recommendation and support. Ella, Customer Care😊🌿.
Poor service. First delivery 1 of 3 parcels…
First delivery 1 of 3 parcels missing.,Replacement sent the next day with 4 of the 12 plants not the correct ones .,
February 12, 2026
Reply from best4hedging
Hi Stewart, thanks for taking the time to leave us this feedback. We’re very sorry to hear about the issues with your delivery and the replacement order. This is certainly not the experience we want for our customers. The replacement order was unfortunately damaged in transit by DPD, so we are sending out fresh replacements which should arrive tomorrow. We have also contacted you directly via email and a voicemail to keep you updated and apologise for the inconvenience caused. We sincerely apologise for the poor service you have experienced and appreciate your patience while we resolve this. Ella, Customer Care.
Reply from best4hedging
Hi Dave, thank you for your 5-star review ⭐ We’re delighted to hear that your first order of bare root plants was easy to place and delivered on time. We really appreciate your feedback and support. Ella, Customer Care.
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