Ordered a few times now and what a fantastic vape liquid company this is! Brilliant flavour of product ( strawberry mint or Raspberry mint for me), decent delivery time and pricing. It is so nice that... See more
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Ordered 6 Bottles of eliquid when the package arrived the packing had been damaged in transit & only 1 bottle was received. I immediately email bestcigliquid & had a response stating they would ship t... See more
Processing/shipping took a bit longer but they we're upfront about it, so nothing to complain here! Good thing about package being 10 days in transit is that it means liquids are already steeped whe... See more
Company replied
Had been using them for a while but stock is too often unavailable, last straw was them sending my last order but I ended up paying Royal mail due to not enough postage paid by sender. This review h... See more
Company replied
Ask can Andy and his team make me…
Ask can Andy and his team make me something like cowboy and they did and I can say 100% they did and I think it's better thanks bestcigliquid

Reply from Bestcigliquid
Quantity over Quality
I first stumbled across BCL after watching NET Vapers Reviews on YouTube whilst searching for a decent NET tobacco e-liquid, I put my first order in with BCL back in May 2020 on the strength of NET Vapers reviews on there products, at first great no problems and i enjoyed the Net Liquids and so continued to use BCL for mostly NET tobacco e-liquids and also "The King" which is a peach custard which is actually really good, i buy the concentrate and mix it myself, I have spent over £335 with BCL since May 2020, I have placed 12 orders in total with them and i have up until my last order always left good honest feedback for them which has always showed in there reviews but not my last review! However upon my last order the Aged Burley i had received from them unfortunately was not right, so i contacted them before leaving a review on there website, unfortunately i still havn't had a reply, in the meantime i left feedback which is not showing but apparently is being reviewed and i assume its being reviewed by them and this is why its not showing, the review i left on there website for the last order of aged burley i received from them was: "Unfortuantely i bought three 100ml bottles of the Aged Burley as a repeat order and on the strength that the first time i had tried this net tobacco it was really good, don’t know what was up with this order but a very muted flavour, very pale, even tried steeping it for over 2 weeks, cant even describe the flavour other than like an old ashtray, did contact Best Cig but never got a response!"
So heres the thing, after no response, my review being pulled i decided to check out Trust Pilot and see if anyone else has been having similar problems and it seems as though i'm not the only one! I have since found an alternative NET Tobacco Vendor who makes and produces the NET Tobaccos themselves and i am Very happy with there NET Tobaccos and service, so sorry BCL you won't be getting my business anymore, it seems you have put quantity over quality and your customer after sales service is Grim, Non existant!
UPDATE TO REPLY FROM BCL
That was just the sort of reply i was expecting, at least i was disapointed there then! Amazing couldn't find my email apparently, but obviously got the email from trust pilot, and took less than an hour to reply to this review on Trust Pilot, Lock down has nothing to do with people venting as you so kindly put it, people only vent when they have reason to, as to you saying i could have at least left you one positive feedback for all of my previous orders, i have left nothing but good feedback for BCL and would have continued to do so if it was deserving, only this one is not to your taste, sorry for hitting a raw nerve but i won't give credit where it's not due, you have to earn it! As to Facebook, i do not use Facebook, neither do i use instagram or any other social media, Trust Pilot is far more trusted than Facebook for honest reviews thank you! Whilst i appreciate that you say batches can differ, well maybe slightly but not like yours, secondly i have been vaping since 2015 and i certainly know when my coil needs changing whether it be a stock coil or an rta build and rewick including any other tanks and devices i use, i,m glad you think your customer service is fantastic, so nothing to worry about there then is there!

Reply from Bestcigliquid
Hi BCL thank you all for 2020 an the…
Hi BCL thank you all for 2020 an the hard work you did.The juices from you are tops the net liquids are brill an thanks again for all your do.Top services postages are fast if there is any problems you go out off your way to help.Thank you again for us vapers an me on my vapeing journey an more net liquids to look forward to.Yours sincerely John Nash
Just recevied yet another order from…
Just recevied yet another order from bestcigliquid, quality is superb again and with a 20% off code that was available when I ordered it was great value for money, I would not hesitate in recommending this supplier to anyone, and Andy and his staff are doind their very best considering the circumstances we are in at the moment.
The last time I buy from BCL.
As a long-standing BCL customer, I'm used to long delivery times (my last order took 8 days before it was even dispatched)
but this order contained liquid whose flavour bore no resemblance to the liquid I've received in the past. This has happenedbefore and my emails to BCL regarding this remain ignored and unanswered. What sort of company totally ignores itscustomers when they have a problem?Rather than throwing even more e-liquid (and money) down the drain, I'll shop elsewhere.
Regarding the reply to my review; the 8 days I mention refers not to delivery but dispatch. In other words, 8 days between my receiving an email saying my order was dispatched and Royal Mail actually receiving it.
However, the real issue is the utter inconsistency of your e-liquid flavours.

Reply from Bestcigliquid
My order not shipped
I placed an order at 7/1/2021 now more than 10 days my order not shipped.
I sent emails to them and no respond.
They said the delay from royal mail, but What I know after you created the label you will get the tracking number automatically.
Beware of this company
--------
Update MAR 8, 2021
I received my order , shipped by an express shipping company

Reply from Bestcigliquid
Great company
Great company, top quality products at very reasonable prices and first class service. The juice often needs a reasonable amount of steeping time but this goes to show that the juice is made fresh. Anytime I have had an issue (usually at the fault of the Postal service and not bestcigliquid) they have been most helpful. Keep up the good work!
Rum raisin tobacco was excellent…
Rum raisin tobacco was excellent hopefully will be back in stock soon

Reply from Bestcigliquid
Although I have had issues in the past…
Although I have had issues in the past with delivery, this is my go to eliquid supplier .I have tried most so called boutique brands and was never overly impressed ,I've gone from subohming back to mouth to lung , and I feel this company caters for this style better than most.bonfire custard is a stonking vape and I always have 500mls of the stuff steeping ,recently I ordered shattered also excellent ,and choc mint tobbaco nice flavour but found this to really dry the mouth? Quality liquids at a great price. The only vendor I will use now.

Reply from Bestcigliquid
Great online site.
Excellent e liquids with tons of choices. A helpful facebook page aswell. They offer advice and reply quickly. Great value for money, whats not to like. Would highly recommend.
Excellent
I would Definitely recommend Best cig liquid, great flavours and excellent service, all their liquids are freshly made and you choose what ratio and strength you want....perfect!! I will definitely be using this company again thanks guys.

Reply from Bestcigliquid
How long is delivery going on?
I have ordered 3 or 4 times and each time the delivery takes 4 to 5 working days to arrive even with 1st class post paid for, all my other vendors arrive the next day if ordered early enough the previous day. The NET tobacco flavours are recommended, the fruit and sweet flavours all taste of chemicals until now except “Shattered” which is rather good

Reply from Bestcigliquid
Superb company to deal with and the…
Superb company to deal with and the best juice I've tried in years! Prompt reliable delivery available also

Reply from Bestcigliquid
PG/VG way off the ratio..
After making my own e liquid for around 6 years now I thought I would try this company due to its large selection. The flavors were good but they definitely have the PG/VG ratio all wrong. I orderd 50/50 and when the short fill 100ml bottles arrived I could see they were low viscosity (watery). So I added only 2mg VG nic and after steeping the e juice for a month I had to bin them all as they were so high on the PG side I was having to drink pints and pints of water because I was drying up to due to the high PG content. The ratio must have been 70 PG 30 VG not 50/50. How could a company trading so long get a mix so bad? My advice to Bestcigliquid is to sack your mixers. A total waste of £49 never again.

Reply from Bestcigliquid
Bought some Lemon Sherbet Fruit…
Bought some Lemon Sherbet Fruit E-liquid Easy Mix (Tangy, Lemon, Sherbet) form them and I also won a prize on the benny vapes show and I chose parmavoilets and there both week and taste like nothing on the description all I get is a sour tang and o no the parmavoilets is a cheap imitation I have to agree with all the other bad reviews on here the customer service is shocking to none and I had to chase up the free juice and it took 2 weeks after I chased it up via posting on the show that this company sponsors. but yet the one I bought order #15416 arrived within 3 days...UPDATE I’d like to state I never bombed the chat with requests I ASKED once after 2 Weeks non delivery (3shows later( so unfortunately what you say is lies to and to put a bad light on my review I don’t think I was unreasonable to ask after such non delivery time

Reply from Bestcigliquid
Incapable Tinpot Outfit
Their liquids are hit and miss imitations of popular best selling liquids. I am currently out of pocket with this tin pot outfit, due to their inability to send out goods that a customer has clearly paid for. In future I will stick to ELFC.
UPDATE: Firstly Id like to thank you for your snowflake response, Secondly Id like to thank you ignoring the emails that I DID Send and last but not least Id like to thank Paypal for Refunding my money + costs. (Ignore the lies below)

Reply from Bestcigliquid
Fantastic service
Fantastic service ordered a few items on Sunday, arrived Wednesday, well packaged, good quality bottles and of course great flavours.
What can I say
What can I say? Make a comment on their FB page and they react in minutes. Questions(however stupid), opinions, pics whatever. Best of all though are the actual products. I only ever vape tobacco flavours. Always used to use cheap stuff or occasionally treat myself in town to some very expensive but not notable as it turned out stuff. Came across this lot only last year and bought some stuff that it turned out needed mixing and or steeping. Being older and a novice I had no idea what to do but they talked me through it on FB. Brilliant! Before Christmas I bought some Cohibia flavour from them and was literally blown away. Best vape and closest to the real thing I had come across. Finally managed to get some more from them as it was so popular just last week, but also tried their French Pipe. That's even better still!
Good pricing, usually quick delivery and personal help if you need it. What more could you ask?

Reply from Bestcigliquid
I love and hate bestcigliquid
I love and hate bestcigliquid, when you make an order and it is delivered on time well packed and just what you wanted it's easy to give 5 stars, but what about when things go wrong, a true 5 star company will put things right this is why they get 5 starts from me.
So why do I hate them they stopped making old port, ho how I miss my first adv, please bring it back

Reply from Bestcigliquid
Had been using them for a while but…
Had been using them for a while but stock is too often unavailable, last straw was them sending my last order but I ended up paying Royal mail due to not enough postage paid by sender.
This review has tried to be taken down, even though I got back to them with my order number to prove I was a genuine buyer. Looks like any neutral or bad review is always tried to be removed.

Reply from Bestcigliquid
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