Ease of communication is your strongest point. Having to jump thru hoops to obtain contact information is frustrating. After achieving 5000 pts, you should be free to exchange what you want without in... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bestdates is trying to their best to match people accordingly. They gave that sense of responsibility to keep your details secured online. However, the cost of finding love and friendship is too costl... See more
Company replied
I really didn't get help to update my driver's license for my verification. I'm still needing help to update. Are you doing this so I won't pass your verification? All it asked for was a updated photo... See more
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I didn’t like that he told me he couldn’t deal with something that another employee had done for me and then he did solve my issue but I asked for just ten credits and he said no 😔😒 so disappointing... See more
Company replied
Company details
- #11 of 25 best companies in Dating Service
About BestDates
Written by the company
BestDates is an online dating platform designed for those who are ready to begin again—with care, intention, and emotional clarity. Whether you’re returning to romance or simply seeking a fresh perspective, our space offers an inviting environment where communication is light, meaningful, and always respectful.
We understand that every story is different. That’s why BestDates lets you connect at your own pace, without pressure or expectation. Conversations unfold naturally, allowing you to express yourself with ease and connect with others who value warmth, kindness, and gentle honesty.
Here, you can engage in thoughtful exchanges that bring something meaningful to your day—whether it’s a new perspective, a shared laugh, or a small emotional spark. BestDates isn’t about rushing or forcing outcomes. It’s about making space for what could grow when the time is right.
Our platform is welcoming, supportive, and built around the idea that fresh starts matter. Discover the joy of emotionally present communication and take a step toward something that feels right for you—with simplicity and care. On BestDates, each message is a soft invitation to explore what’s next.
Contact info
United States
- support@bestdates.help
- bestdates.com
3.8
Great
2K reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from BestDates
Hi there,
Really glad the community has left such a great impression, hope the connections keep growing!
Best regards,
Rose from BestDates
I am loving this app
January 7, 2026
Reply from BestDates
Hi Kenneth,
We're grateful for the time you took to leave your thoughts with us.
Best regards,
Rose from BestDates
So far so good.
May 5, 2026
Reply from BestDates
Hi Milo,
Good to hear it's been a positive ride so far!
Best regards,
Rose from BestDates
Reply from BestDates
Hi Tim,
Keeping the platform secure and supported is something we invest in consistently, and certain paid features make that possible. For any questions about credit usage or available packages, don't hesitate to reach out at support@bestdates.help.
Best regards,
Rose from BestDates
I only just joined and started chatting…
I only just joined and started chatting which was great but I’m not impressed in buying credits and because of this cut my conversation short and I wouldn’t know if I would of had a genuine connection or not not enough credit initially to build up a connection and just disappointing……seems to me more like money making than match making
May 5, 2026
Unprompted review
Reply from BestDates
Hi there,
While certain features require credits, registration and browsing profiles are always free. Paid features are part of what allows us to maintain a secure and well-supported environment for everyone. If you'd like help finding the best option to get started, our team is happy to assist at support@bestdates.help!
Best regards,
Rose from BestDates
Not need app
May 5, 2026
Reply from BestDates
Hi Zaneta,
Really glad the platform has been working well for you! Hope you continue to enjoy the experience.
Best regards,
Rose from BestDates
I like I’ve met Ana to talk to
I like I’ve met Ana to talk to, and it’s going well so far.
May 5, 2026
Reply from BestDates
Hi Derek,
It`s a promising start, wish it keeps developing in the right direction! We noticed the rating is a bit lower, if there's anything specific we could do to make your experience even better, we'd love to hear it at support@bestdates.help.
Best regards,
Rose from BestDates
immediate contacts and chats
June 4, 2025
Reply from BestDates
Hi San,
Your experience matters to us, and we appreciate you putting it into words.
Best regards,
Rose from BestDates
Nice but not sure about the authenticity
It was overall nice but I am not sure that I was getting these messages real from girls or not from bot
May 5, 2026
Reply from BestDates
Hi Arnav,
Many of our users are verified according to our Terms of Services, which helps us maintain a trustworthy community. If anything seemed unusual, feel free to report it directly through the platform or get in touch at support@bestdates.help, all reports are reviewed thoroughly.
Best regards,
Rose from BestDates
Reply from BestDates
Hi there,
That's always a great sign, shared interests make for the best conversations! Hope it keeps growing into something special.
Best regards,
Rose from BestDates
Elisha was superior in his help with my…
Elisha was superior in his help with my problem. Give him a big raise for customer excellence please
May 5, 2026
Reply from BestDates
Hi Michelle,
Elisha deserves to hear this, thanks for taking the time to mention it!
Best regards,
Rose from BestDates
Melissa is always polite and pleasant…
Melissa is always polite and pleasant when dealing with me.
May 4, 2026
Reply from BestDates
Hi Norm,
Really glad Melissa could make such a positive impression, we'll pass it along!
Best regards,
Rose from BestDates
user friendly
May 5, 2026
Reply from BestDates
Hi Harry,
Your thoughts carry real weight with us, glad you shared them.
Best regards,
Rose from BestDates
Reply from BestDates
Hi Erica,
Good to hear it's been a positive ride so far!
Best regards,
Rose from BestDates
Why are none of the men American-born?
May 5, 2026
Reply from BestDates
Hi Barrett,
Our platform connects people from all over the world! If you'd prefer to find members in a specific location, you can use the "Filter" button at the top of the user list to narrow down profiles by region. If you need any help navigating the filters, our team is happy to assist at support@bestdates.help.
Best regards,
Rose from BestDates
She anticipated to sent me link instead…
She anticipated to sent me link instead me requesting after the frustration of reviewer who have no familiarity with Malaysian ID (my card) and keep declining.
May 4, 2026
Reply from BestDates
Hi there,
Really glad the team took the initiative to help and found a solution! That kind of proactive assistance makes all the difference. If you ever need further help, our team is always available at support@bestdates.help!
Best regards,
Rose from BestDates
Reply from BestDates
Hi David,
Glad to hear you're having a good time on the platform!
Best regards,
Rose from BestDates
Reply from BestDates
Hi Joe,
If there's anything specific that didn't meet your expectations, feel free to get in touch at support@bestdates.help, we'd love to understand more and help where we can!
Best regards,
Rose from BestDates
Conversations are good
Conversations are good, but I’m worried they’re too good… Almost looks like it could be anyone… Even a man texting me to keep me online and to buy credits… I am not sure how I feel about this site yet
May 4, 2026
Reply from BestDates
Hi Wayne,
Really glad the conversations have been enjoyable! Many of our users are verified according to our Terms of Services, which helps us maintain a trustworthy community. Take your time, if anything ever seems unusual, feel free to report it directly through the platform or get in touch at support@bestdates.help!
Best regards,
Rose from BestDates
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