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BestDates Reviews 1,696

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,513 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness and pleasant demeanor, noting their excellent service and understanding approach. Many people appreciate the opportunity to connect with others and have meaningful conversations, with some even finding long-term relationships. However, some customers expressed dissatisfaction with the pricing, finding the cost of credits and features to be too high. There were also occasional concerns about the website's outdated design and user experience, with some people reporting difficulties with verification processes and the inability to share contact information.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the staff for being... See more

Website

Clients share ambiguous opinions on the website. Some reviewers praise it as a good site with a supportive... See more

User experience

Users describe ambiguous interactions with the user experience. While many reviewers praise the ease of... See more

Price

People report negative experiences with price, consistently expressing that the service is too expensive.... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many reviewers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ease of communication is your strongest point. Having to jump thru hoops to obtain contact information is frustrating. After achieving 5000 pts, you should be free to exchange what you want without in... See more

Company replied

Rated 4 out of 5 stars

Bestdates is trying to their best to match people accordingly. They gave that sense of responsibility to keep your details secured online. However, the cost of finding love and friendship is too costl... See more

Company replied

Rated 3 out of 5 stars

I really didn't get help to update my driver's license for my verification. I'm still needing help to update. Are you doing this so I won't pass your verification? All it asked for was a updated photo... See more

Company replied

Rated 3 out of 5 stars

I didn’t like that he told me he couldn’t deal with something that another employee had done for me and then he did solve my issue but I asked for just ten credits and he said no 😔😒 so disappointing... See more

Company replied


Company details

  1. #12 of 25 best companies in Dating Service

About BestDates

Written by the company

BestDates

BestDates is an online dating platform designed for those who are ready to begin again—with care, intention, and emotional clarity. Whether you’re returning to romance or simply seeking a fresh perspective, our space offers an inviting environment where communication is light, meaningful, and always respectful.

We understand that every story is different. That’s why BestDates lets you connect at your own pace, without pressure or expectation. Conversations unfold naturally, allowing you to express yourself with ease and connect with others who value warmth, kindness, and gentle honesty.

Here, you can engage in thoughtful exchanges that bring something meaningful to your day—whether it’s a new perspective, a shared laugh, or a small emotional spark. BestDates isn’t about rushing or forcing outcomes. It’s about making space for what could grow when the time is right.

Our platform is welcoming, supportive, and built around the idea that fresh starts matter. Discover the joy of emotionally present communication and take a step toward something that feels right for you—with simplicity and care. On BestDates, each message is a soft invitation to explore what’s next.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It’s very easy yo talk

It’s very easy to talk and having a conversation with a few free texts is great way to see compatibility

May 5, 2026
BestDates logo

Reply from BestDates

Hi Erben,

Your thoughts carry real weight with us, glad you shared them.

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Great Information Provided

The customer service representative I spoke with provided me with a tremendous amount of information. I asked her several question and she took the time to answer each one in detail.

May 7, 2026
BestDates logo

Reply from BestDates

Hi Chris,

Knowing the team's effort gets noticed makes all the difference, thank you!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars
BestDates logo

Reply from BestDates

Hi there,

Good to know you're enjoying the people on the platform, hope the conversations keep flowing!

Best regards,
Rose from BestDates

Rated 3 out of 5 stars
BestDates logo

Reply from BestDates

Hi Patsy,

Some features require credits to keep the platform safe and well-supported. You decide what to spend your credits on, which means your budget stays in your hands. Our team can help you find the right package and make the most of your experience, just reach out at support@bestdates.help.

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

My questions were answered quickly and…

My questions were answered quickly and thoroughly explained to me.

May 5, 2026
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Reply from BestDates

Hi there,

Really glad the team’s efforts made a difference and helped create a positive experience!

Best regards,
Rose from BestDates

Rated 4 out of 5 stars

WELL I'M GRATEFUL FOR MY PREMIUM…

WELL I'M GRATEFUL FOR MY PREMIUM ACCOUNT MANAGER (LESLEY) AND I WOULD LOVE TO SEE BETTER DISCOUNTS AND GIFTS FOR THE LOYAL CUSTOMERS.

May 5, 2026
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Reply from BestDates

Hi Mary,

Really glad Lesley has been making such a positive impression, we'll be sure to pass along your kind words! Every comment helps us refine our platform, and we’re glad to have you with us.

Best regards,
Rose from BestDates

Rated 4 out of 5 stars

It was a nice app to find soulmates

It was a nice app to find soulmates

January 5, 2026
BestDates logo

Reply from BestDates

Hi Davina,

We appreciate hearing your thoughts and wish you the best of luck on your journey, hope the right connection is just around the corner!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Appreciate

I felt super comfortable here. Transparent, professional and safe. I had wonderful moments and conversations, the opportunity to meet why not even a soul mate. I love spending time here interactively.

May 7, 2026
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Reply from BestDates

Hi Nicoleta,

Really glad the platform helped you find someone lovely, hope it continues to blossom!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

No issues

No issues. This question does not apply

May 7, 2026
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Reply from BestDates

Hi Shereen,

Thanks for the five stars! Hope you continue to enjoy the platform.

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Lovely i really want to meet someone…

Lovely i really want to meet someone here in gladstone

May 7, 2026
BestDates logo

Reply from BestDates

Hi Bec,

You can use the "Filter" button at the top of the user list to narrow down profiles by location and find members closer to Gladstone. Hope you find exactly who you're looking for!

Best regards,
Rose from BestDates

Rated 1 out of 5 stars

Having to pay for conversation is not…

Having to pay for conversation is not my thing. I will be finding another platform to use.

May 5, 2026
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Reply from BestDates

Hi Claudia,

Keeping the platform secure and supported is something we invest in consistently, and certain paid features make that possible. For any questions about credit usage or available packages, don't hesitate to reach out at support@bestdates.help.

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

loving it so far

I. Like it a lot.. Will recommend

April 29, 2026
Unprompted review
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Reply from BestDates

Hi Finn,

Glad the experience has been a positive one, thanks for letting us know!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

First timer

This is my first time on a site like this

May 5, 2026
BestDates logo

Reply from BestDates

Hi George,

Really glad the first experience has been positive, take your time exploring and hope it brings some wonderful connections your way.

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

You have a choice to stay or go...

I joined the BestDates website back in October of 2025. I have met some kind wonderful men and some not so kind men. I'm still a member, although I have often thought about leaving the platform and closing my account. Just when I thin of doing so, I met the most wonderful sincere man that I could have ever met in my life. I know how users will put their younger faces on their profiles, but will gradually show their true selves as they are today which I prefer that they do from the beginning. None of us are as young as we use to be so just be your selves. If love and true happiness blossoms, count your blessings. I don't want no fake or phony, I could learn to love you just the way you are.

May 6, 2026
Unprompted review
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Reply from BestDates

Hi Brenda,

What a heartfelt and honest review, thank you for sharing. Really glad the platform has brought some truly meaningful connections your way. Hope that special connection continues to grow into something beautiful. Wishing you all the best!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

This one of the best site I have ever…

This one of the best site I have ever seen full with lovely and beautiful people

May 7, 2026
BestDates logo

Reply from BestDates

Hi Remy,

Love to hear that! Great people make for great conversations, hope you continue to enjoy the community!

Best regards,
Rose from BestDates

Rated 3 out of 5 stars

It can be real

I was very skeptical about this site. I did meet someone and he was real and we enjoyed/ enjoy getting to know each other better. It's just that $ get expensive fast and quick. That rise a red flag to me. So we don't talk everyday. With the economy being where it is now. Maybe revaluation of the cost.

May 5, 2026
BestDates logo

Reply from BestDates

Hi Carla,

Really glad you found a nice connection, that's exactly what the platform is here for! Credits are only spent on the features you actively choose to engage with. If you'd like help finding the best option for your budget, our team is happy to assist at support@bestdates.help.

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Good people on this app and I like it

Good people on this app and I like it

May 6, 2026
BestDates logo

Reply from BestDates

Hi Carlitos,

Nice to know you're having such a positive experience with the people here, that's what it's all about!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Very nice people to talk to and when…

Very nice people to talk to and when your lonely it’s nice talking to someone

May 2, 2026
BestDates logo

Reply from BestDates

Hi Angie,

Really glad you took a moment to leave your thoughts with us.

Best regards,
Rose from BestDates

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