The service I received from Kurt was above and beyond the call of duty. I requested a refund as I had not signed up for the monthly subscription or was unaware that I had. The resolution was quick a... See more
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They keep emailing me to delete my review in exchange for a refund. I told them I would only delete it after I received the refund. They then sent me an email claiming they refunded me $10.28 USD, but... See more
Allways got a response to my emails ( Phoebe) Was so looking forward to my delivery of my laptop I did all that was required of me Still never received the laptop I have sent a email asking w... See more
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It was a great deal in my life and so…
It was a great deal in my life and so familiar to the costumer
SCAM SCAM SCAM
SCAM SCAM SCAM
DI Not Interact with this company see below !!!A year after my first complaint this email arrived:
Thank you for taking the time to share your honest feedback with us. We genuinely appreciate it, and we understand that there may have been some confusion regarding how our subscription system works, we want to sincerely apologize for any inconvenience you’ve experienced, and I truly appreciate your patience throughout this process.
After a thorough review of your account, we found that a subscription was initiated and later canceled. As outlined in our terms of service, our trial period offers limited access and automatically transitions to a full membership if not canceled within the trial period. An email notification was sent at the time of registration to clarify this procedure.
Your satisfaction remains our priority and In recognition of your concerns, we are prepared to offer you a full refund of your membership fees which we believe is the best solution to ensure your satisfaction . To help us properly document and close your case in our system, We kindly ask customers to update or remove their review . This helps us ensure that completed cases are marked accurately and that feedbacks also reflects the final outcome.
"IMPORTANT: Please note that this is not intended to silence your experience. This step simply helps us provide confirmation to our Payment Department that the issue has been fully addressed so the refund can be processed smoothly.
Once your review has been removed or updated, we will promptly finalize the refund. Refunds typically reflect in your bank account within 5–7 business days depending on your bank’s processing speed.
If for any reason the refund does not appear within that timeframe, you are absolutely free to rewrite or re-rate your review.
We truly appreciate your understanding and cooperation.
How to DELETE your review :
Kindly delete your comments by clicking this link: ( This link takes you directly to the comment or review you left ) :
At the top right you will see log in . You have to log in with the same emails and password you used when you were leaving the review . This does not mean you are subscribing to us . Trustpilot is a different company for leaving and deleting reviews .
Click Log in at the top right-hand corner. Log in with your account details.
Under your (user icon or NAME) in the top right-hand corner, select (My Reviews) from the drop-down menu.
Find the review you want to delete. At the bottom of the review, click Delete.
If login problems persist, try the "I forgot my password" reset option.
If you have any further questions or need additional support, please don’t hesitate to reach out to me. We truly value your feedback, your understanding, and the opportunity to make things right.
Warm regards,
Uriel 🕊
Quality Assurance Manager
Empowering Strong, Reliable Solutions
SCAMMERS!!! BEWARE!!!
They keep emailing me to delete my review in exchange for a refund. I told them I would only delete it after I received the refund. They then sent me an email claiming they refunded me $10.28 USD, but that's not true since the card linked to them is already canceled, and the transaction didn’t go through. They’re trying to deceive me. Beware!
IS A SCAM.
Is a SCAM.
They will withdraw you money without knowing, in your card. The term and conditions are hided. Worse policy.
Good customer care support team
Good customer care support team. Handled the matter quite efficiently and swiftly.
Yes I had great experience with this…
Yes I had great experience with this company and it managed to help me
Scammers
Scammers, avoid at all costs. Advertising a product that they never deliver under a false identity, then they sign you up to a membership that you cannot cancel.
This is a good service I rate it 5…
This is a good service I rate it 5 because dey always priorities ur need
Good service by Emerald
Phoebe contacted me.
Helpful
Kate was able to deal with my concerns and fix the issues I was having.
Scam
Scam.
I signed up for delivery of a Dove package, paid £1.69 for delivery next thing £43 and £7 taken on my credit card! The customer service says id ticked T & C!
Fraud case raised! They also have a sister company! Forever joy.com who did the same.
Think customer service is all AI!
They are helpful.
Issue is being handled well.
Issue is being handled well.
Emily reached out to assist2
Easy and fast progress for the refund…
Easy and fast progress for the refund from Kia
Its okay i appreciate your help and…
Its okay i appreciate your help and support. Thank you
Allways got a response to my emails (…
Allways got a response to my emails ( Phoebe)
Was so looking forward to my delivery of my laptop
I did all that was required of me
Still never received the laptop
I have sent a email asking what went wrong
Phoebe always helpful
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