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Company details

  1. Telecommunications Service Provider
  2. Internet Service Provider
  3. Mobile Network Operator
  4. Telephone Company
  5. Web Hosting Company

Written by the company

Best Telecom Digital provided business-grade broadband, phone and mobile services. We specialise in delivering exceptional service for enterprise, business and home users. Our broadband services are powered by the NBN Enterprise fibre platform, ensuring best quality and reliability. The bespoke digital voice uses Cisco and 3cx cloud telephony platforms, utilised by hundreds of thousands of users worldwide. 5G mobile voice and data services are powered by Telstra and Optus, providing maximum coverage and service quality.


Contact info


4.1

Great

TrustScore 4 out of 5

5 reviews

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Rated 5 out of 5 stars

customer service is exceptional

I have been with best telecom for over 2 years. The customer service is exceptional. They always go the extra mile to make sure that I am looked after and are patient and knowledgable. I recommend them 100% way better than the bigger telcos.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

Quick fast service every time

**⭐️⭐️⭐️⭐️⭐️ Exceptional Service Across the Board!**

I cannot recommend Best telecom enough! From their lightning-fast **fibre connection** to their reliable mobile and landline services, every aspect has exceeded our expectations.

**Fibre Internet**: Blazing speeds and rock-solid reliability! Whether streaming 4K content, working from home, or gaming online, there’s zero lag or downtime. The setup was seamless, and the consistency is unmatched.

**Mobile Plans**: Outstanding coverage and value! We’ve traveled across the country and never lost signal. The data packages are generous, speeds are 5G-ready, and perks like unlimited calls and international roaming make it a steal.

**Landline Service**: Crystal-clear calls and practical features like voicemail-to-email and spam blocking. It’s refreshing to see a provider still prioritize landline quality in the digital age.

**Customer Service**: A standout experience! Their team is knowledgeable, friendly, and resolves issues in record time. No endless hold times or robotic responses—just genuine care.

Bundling all three services saved us money, but the *real* value is in the peace of mind they deliver. If you want a telecom provider that truly puts customers first, look no further. **10/10—thank you for keeping us connected!** 🌟

March 4, 2025
Best Telecom Digital Pty Ltd logo

Reply from Best Telecom Digital Pty Ltd

Hi Vertia,
Thank you for your review, we appreciate the feedback which we’ve shared with our team, who were delighted to receive your genuine heartfelt words.
Our team enjoy providing you with outstanding products and value for money services to support your business.
Please feel free to contact our customer care team should you need assistance with your telecommunications needs at any time.

Best Telecom Digital Limited
Email contact@besttelecom.group
Tel 0800852378

Rated 5 out of 5 stars

Exceptional Service from Best Telecom

Exceptional Service from Best Telecom! 10/10
From the very start, Best Telecom has been a game-changer for our home. As a family living in a concrete and steel house, we've had numerous companies try to improve our internet service, but none could get the Wi-Fi signal strong enough throughout the entire home. Enter Best Telecom, and everything changed!

Not only did they provide fast and efficient service, but their team also took the time to explain everything to us in plain English, which was a huge relief since we aren’t exactly Wi-Fi experts. They made sure we understood every step of the process.

Now, our internet speed is faster than ever, and we have solid coverage in every room, even in the most challenging spots of our home. Whether it's gaming, streaming music, or hybrid working, we can do it all without issues.

A huge thank you to Best Telecom! We're incredibly happy with the results and would give them 10 stars if we could. Highly recommended from the Muir family, the proud residents of a white concrete home filled with gamers, music streamers, and hybrid workers. Keep up the fantastic work!

February 13, 2025
Best Telecom Digital Pty Ltd logo

Reply from Best Telecom Digital Pty Ltd

Hi Renee and Dean,
It was an absolute pleasure to deliver your new upgraded NBN Fibre Business Broadband in your lovely home.
We cannot imagine what a relief it is to finally have all of your technology working flawlessly (including your 4K TVs at the same time in your lounge and 3 bedrooms), gaming consoles, computers, phones and QR code guest wifi access.
Thanks again and please don’t hesitate to contact our friendly team should you need any further assistance, we are here to help!
If you have and friends, family or associates that can benefit from our services, please don’t hesitate to refer them to us using the VIP contact details you have.
Customer Experience Team Manager
Best Telecom Digital, Australia & New Zealand

Rated 5 out of 5 stars

Transfer of service to Best Telecom…

Transfer of service to Best Telecom Digital has been excellent, much more reliable than my prior provider.

February 13, 2025
Best Telecom Digital Pty Ltd logo

Reply from Best Telecom Digital Pty Ltd

Hi Robb and Tim,
It was a pleasure to deliver your new upgraded NBN Business Broadband in your apartment.
If was a pleasure to have all of your technology working flawlessly with your 4K TVs, Fisher & Paykel (fridge, washing machine and dryer, Sonos theatre system and wifi connected system in 4 bedrooms, computers, iPads, phones and Grid Connect smart 50 light system, dual zone climate control and security system (all controlled via Google Home) and QR code guest wifi access, what an amazing setup you have.
Thanks again and please don’t hesitate to contact our friendly team should you need any further assistance, we are here to help!
If you have and friends, family or associates that can benefit from our services, please don’t hesitate to refer them to us using the VIP contact details you have.
Customer Experience Team Manager
Best Telecom Digital, Australia & New Zealand

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