I returned my Christmas present to exchange for another color and size. They didn’t respond to the return as stated in website with refund. I emailed them through their refund contact, received an aut... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered 6 items this time (2 orders in August 12 2023, rec'd Sept 30 2023). A couple of issues. One was clearly a previously returned defect item. The previous person's note was still in the packa... See more
Ordered pants in November, still not received in March. Every time I reached out they gave me excuses about manufacturing issues. I did get a refund, but it seems like a shady business model, particul... See more
Attempt to change size of an order. Tried 3 phone numbers none of which are in service. Attempt to email customer service 3 times without return response. Site auto-sends one to another site upon req... See more
Company details
Information provided by various external sources
Betabrand is a retail clothing company and crowdfunding platform, based in San Francisco.
Contact info
Valencia Street 780, 94110, San Francisco, United States
- betabrand.com
Meh.
Eh. I bought a pair of “yoga work pants,” or whatever they are called. I bought my size -solid medium in most anything I wear. The pants were very unflattering. My $20 yoga pants from Target are so much more flattering. I wouldn’t wear these anywhere. Unless you have flawless-or no- curves, skip these. Not worth it.
January 7, 2020
Unprompted review
Advertisement
I pretty much live in BetaBrand products
I pretty much live in BetaBrand clothes. I haven't really worn other pants to work (I am an attorney, so professional-style workplace) since I discovered their dress yogas. I also frequently give BB shirts and jackets to my adult sons and they love them. Added bonus -- BB is great about returns and exchanges. Plus, their products are very durable and wash well. What's not to love? I refer friends to BB all the time.
January 6, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.