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Rated 1 out of 5 stars

No refund after they've closed and i've sent my information through multiple times to get a refund. The standard support email is now being ignored, you don't even get an automated ticket number whic... See more

Rated 5 out of 5 stars

No issues with this site. Joined 2 weeks ago, deposited and won consistently during international break, also won with free bets from welcome offer, withdrew today and was in my bank 4 hours later, (... See more

Company replied

Rated 5 out of 5 stars

Signed up, ID was verified online automatically. Deposited £2k from my own debit card, won £3k on live roulette. Didn't take any bonuses (does anyone still get tricked by them?). Withdrew the lot an... See more

Company replied

Rated 5 out of 5 stars

Not sure why so many negative reviews. Sign up bonus free bets were given as promised and despite saying 2-5 days winnings were in my account within hours. Unfortunately there is no option to bet on... See more

Company replied

Company details

  1. Betting Agency
  2. Gambling House

Information provided by various external sources

Get ready to experience the next generation of sports betting! With BetBull you can follow hundreds of accumulators crafted by tipsters around the world, can bet on an acca with a single tap, follow in-game highlights and follow with thousands of betto...


Contact info

3.1

Average

TrustScore 3 out of 5

447 reviews

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Rated 1 out of 5 stars

Very slippery terms and conditions

Very slippery terms and conditions. I won my free bet but they said I couldn’t have it as someone in my 20 flats has had their welcome offer. Wish I had have knocked at every door and asked!

August 19, 2021
Betbull logo

Reply from Betbull

Hi, we're really sorry to hear about your recent experience.

We’re currently investigating the issue, but we need you to confirm your account. Please reach out to us at support@betbull.com or via the 24/7 support chat, so that we can sort everything out.

Rated 2 out of 5 stars

The Betbull app is awful...

The Betbull app is awful.... Crashes frequently, unresponsive, unreliable... at least that is my experience in the six months I've been with them.

August 17, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we’re so sorry about your recent experience. It’s important to us that our customers are happy and we’d like to resolve the issue.

Please tell us more about what happened by sending details to support@betbull.com or contacting us via the 24/7 support chat.

Rated 5 out of 5 stars

Very prompt service when making…

Very prompt service when making withdrawals and the betting experience is very good. I like it.

August 15, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, thanks for your kind words. We are so happy to hear you're enjoying your time with us. We hope the fun continues and that you manage to bag yourself some big wins. Best of luck, always.

Rated 1 out of 5 stars

This site is awful

This site is awful, essentially it guides you to bets it wants you to make. Finding an event you may want to bet on is so time consuming that you give up. Every other betting site I have used at least lets you go to sport you may be interested in from the front screen.

August 13, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we’re really sorry to hear that you weren’t happy with your recent experience with us.

We want all of our customers to be happy and value your opinion, so thanks for bringing this issue to our attention.

We’ll work on improving our service and if you have any further questions, please email us at support@betbull.com or contact us via the 24/7 support chat.

Rated 1 out of 5 stars

Been with Betbull a few years

Been with Betbull a few years. CONSTANTLY declining withdrawals and asking for verification. Must of done this 5 times now over a couple of years. Refuse to do this anymore and will continue to use Ladbrokes and virgin bet as this never happens on there! Seems they use any excuse not to pay. Shame as I love the concept!!! Scammers!!!

August 13, 2021
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Reply from Betbull

Hi, we're really sorry to hear about your recent experience.

We’re currently investigating the issue, but we need you to confirm your account. Please reach out to us at support@betbull.com or via the 24/7 support chat, so that we can sort everything out.

Rated 1 out of 5 stars

Absolute crooks

Absolute crooks. Set up my account yesterday. Deposited £100 using my partners card as he gave me permission. Deposited no problem. Won £250 with some football bets. Account was then frozen. Demanding documents in a very poor manner. I sent all documents that were asked. Told they were not good enough so I supplied them again. Asked for photos of my partners card which was also then provided. 24 hours later of back and forth im told that my original deposit has been refunded and all my winnings have been voided. If it was such a massive deal then why accept the deposit in the first place? Then today I have been spoken to like dirt on there shoe. Threatening to close my account etc hahaha as if I was going to continue using it anyway. Absolute joke of a company. Avoid avoid avoid.
AK

August 11, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we're really sorry to hear about your recent experience.

We’re currently investigating the issue, but we need you to confirm your account. Please reach out to us at support@betbull.com or via the 24/7 support chat, so that we can sort everything out.

Rated 1 out of 5 stars

Very poor casino stay away u won’t win

Very poor casino I opened a new account deposited over £80 and max win was £3.50 it’s so hard to win on this casino and I know they will say it’s random but I just think it’s rigged . Another greedy casino

August 6, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we’re sorry to hear that you’ve been unlucky on the games you’ve been playing.

You can find the Return to Player rate in the help section of most games - the higher the rate, the likelier you are to win. And remember, all payouts are determined by an industry-approved random number generator.

Rated 1 out of 5 stars

Deposited ten pound got daft bonus now…

Deposited ten pound got daft bonus now there asking for pic of my bank card both sides and my passport and bank statement I had doubled my money won and now they won't pay owt scam keep wel away that's to everyone unless u like giving money away foe free to scammers

July 23, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we're really sorry to hear about your recent experience.

We’re currently investigating the issue, but we need you to confirm your account. Please reach out to us at support@betbull.com or via the 24/7 support chat, so that we can sort everything out.

Rated 4 out of 5 stars

Problem solved

Absolutely shocking. Deposited 1000 early in July I think the 3rd. I went on to win 1700. The withdrawal failed to my card for no reason known to me or my bank, then they wanted a passport photo and a bank statement to confirm my bank account number. This was so they could make a bank transfer, on the 4th July I was emailed saying it had passed inspection and was being sent to financial dept for processing. It is now 19 days later and still no sign of my money. I've emailed daily and 24/7 chatted but the same message of we are trying to fix the issue is all I recieve. What a joke of a company, I have already saved all correspondence. ...... problem since sorted will still use the site.

July 23, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we're really sorry to hear about your recent experience.

Firstly, may we apologize once again for any delays with processing your withdrawal. The reason why the withdrawal could not go through is mainly due to the fact that you attempted to use a Business card to withdraw your funds and we do not accept such cards as per our terms and conditions. Therefore your requests were automatically declined by the system.
At this moment, we can confirm that your withdrawal has been paid out from our side and should reach your bank account shortly.

Rated 1 out of 5 stars

Withdrawal

Before joining betbull i had heard nothing but positive reviews, now i joined and my account was fully verified straight away, i then proceeded to win big and withdrawal well what even is that at this point? More documents were requested and submitted and told 24 hours, that was over 100 hours ago
IBAS will be in touch

July 19, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we're really sorry to hear about your recent experience.

We’re currently investigating the issue, but we need you to confirm your account. Please reach out to us at support@betbull.com or via the 24/7 support chat, so that we can sort everything out.

Rated 1 out of 5 stars

It’s the worst experience I ever had

It’s the worst experience I ever had! Poor games, constantly kicking out of games, I put. £400 and no wins so far! This is playing stakes of 0.4-0.8 pence per spin so just think on £400 no win! Save your money and use another company not this one!! Pure scam!!

July 16, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we’re sorry to hear that you’ve been unlucky on the games you’ve been playing.

You can find the Return to Player rate in the help section of most games - the higher the rate, the likelier you are to win. And remember, all payouts are determined by an industry-approved random number generator.

Rated 4 out of 5 stars

Don’t believe the negative reviews

Not sure why there is so many negative reviews on here but this site is brilliant plenty of markets to bet on plus I’ve made 3 separate withdrawals now 1: £300 2: £700 3: £875 all 3 hit my bank within 3 hours

July 14, 2021
Unprompted review
Betbull logo

Reply from Betbull

Thanks so much for your wonderful review. We’re delighted to hear that you’re enjoying our app. We'll certainly pass your feedback over to our Support team. Good luck going forward.

Rated 4 out of 5 stars

Not a bad company

Not a bad company. Lots of markets you can bet on Football matches that other betting companies do not offer. Also the more regularly you log on the more boosts you get on your accumulators prices.

July 14, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, thanks for the great review. We really appreciate it. We are constantly working on improving our service, so please let us know about your future experiences by emailing us at support@betbull.com.

Rated 2 out of 5 stars

I don't spin the reels for a lot only…

I don't spin the reels for a lot only 10 or 20p and after watching 430 odd spins go by without any sign of a feature you have to wonder whether it's worth playing, I'm not expecting to win loads of money I just want to have a game with a few features and the odd win so I can play on and off when time permits and enjoy. This is not enjoyable which is a shame because the games are good. Now wondering if it's worth keeping the account open.

July 7, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi Andy, thanks for your feedback. It’s important to us that our customers are happy, so can you tell us a little more about your recent experience?

Please send any details to support@betbull.com or by contacting us via the 24/7 support chat.

Rated 1 out of 5 stars

They scam you out of cash out

They scam you out of cash out, when you make a acca they will make a game unavailable that stops u cashing out. Yeah I understand if it's because of a goal or red card but no they go unavailable the whole game which is a sneaky way to stop you cashing out. Even tho when u go on the fixture before u make the acca it clearly says cash out on straight win.

I've spent so much these last few days to be robbed like this. Spoke to a chat agent, all they kept doing is sending me the T&C

Never will I make a deposit again to this site

June 30, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi Nial, we’re really sorry to hear that you weren’t happy with your recent experience with us.

Please note that we provide a range of different features that each have their own terms and conditions (your bet was insured, which saves your stake if your prediction doesn’t work out).

Also, some of the markets do not provide CashOut option from the very beginning, so in case the bet contains such a market - the option will not be offered for the whole bet. You can check whether CashOut is available for the market from the right side next to the market you choose.

If you have any questions, please feel free to get in touch. You can email any questions to support@betbull.com or by contacting us via the 24/7 support chat.

Rated 1 out of 5 stars

Funny no matter how much you complain…

Funny no matter how much you complain your gonna get the same bullshxt reply we are sorry we are looking into it haha no your not your site a rigged and out to Scam people I put £300 on slot not a win and bonus always glitched out best this is I recorded it and putting you tube so no 1 goes near your site

June 27, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi Kira, we’re so sorry about your recent experience. It’s important to us that our customers are happy, and we’d like to resolve the issue.

We understand it can be disheartening when you’re not having the best of luck.

Rest assured, all the games we operate use an industry-regulated random number generator to ensure fairness for all of our players. We’ll cross our fingers and hope that your luck turns around really soon.

Please tell us more about what happened by sending details to support@betbull.com or contacting us via the 24/7 support chat.

Rated 5 out of 5 stars

Joined and verified before I played,won…

Joined and verified before I played,won and had my money in my bank within hrs 😳,went to bed,woke up and it was there,OMG shocked to say the least,never had such (says as it does on the tin) still can't believe lol,thank you betbull

June 22, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, thanks for the great review. We really appreciate it. We are constantly working on improving our service, so please let us know about your future experiences by emailing us at support@betbull.com.

Rated 1 out of 5 stars

Con merchants

Con merchants. Opened new account with link to offer “Deposit £20 and get £40 in free bets”. I did what they asked and only got £20 free bets. After 1 hour arguing with Lily online they tell me I had used a different offer bet which I’d never even heard of. Liars and cowboys. Steer clear!!!

June 17, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we’re really sorry to hear that you weren’t happy with your recent experience with us.

We want all of our customers to be happy and value your opinion, so thanks for bringing this issue to our attention.

We’ll work on improving our service and if you have any further questions, please email us at support@betbull.com or contact us via the 24/7 support chat.

Rated 1 out of 5 stars

Absolutely disgusting behaviour

Absolutely disgusting behaviour opened account said identity been verified deposited twice and starting winning won £114 then account gets restricted telling me I’ve been using a card in which isn’t mine which I clearly proved was but because my ID out of date wouldn’t accept that sent various documents to prove my identity and got ignored no reply. But seems like they do this often from these reviews

June 15, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we're really sorry to hear about your recent experience.

We’re currently investigating the issue, but we need you to confirm your account. Please reach out to us at support@betbull.com or via the 24/7 support chat, so that we can sort everything out.

Rated 1 out of 5 stars

Would of give 0 if it would let you…

Would of give 0 if it would let you staked the amount for free new cuatomer bets one game postponed not there fault obviously they then lock free bets till they find out the outcome of the fixture so then they hold your money plus free bets customer service is a waste of time the chimps just copy and paste of the website like robots

June 12, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, thanks for your feedback. It’s important to us that our customers are happy, so can you tell us a little more about your recent experience?

Please send any details to support@betbull.com or by contacting us via the 24/7 support chat.

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