Really impressed with BetMGM so far. The withdrawals have been quick, which is a big plus compared with some other bookmakers. They also offer some good free bets and promotions, giving you plenty... See more
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Still one of the worst sites out there. They now are using LeoVegas trading teams odds and quite frankly their odds went from decent a month ago to now being weak, insulting and pathetic. Also t... See more
Company replied
Its generic, same bonus set up as other games, nothing to keep existing players from going elswhere , rtp isnt great on most games. Although a wide veriety of games to play.
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So I only recently started playing with these guys Now I only publish accurate reviews and positive and my honest opinion on the Casino I can 100% verify this is a very legit Site jackpots can... See more
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Company details
- Online Casino or Bookmaker
- Casino
- Gambling House
- Gambling Service
- Gaming service Provider
- Online Sports Betting Vendor
Written by the company
BetMGM UK is a premium online betting and gaming brand, brought to you by MGM Resorts International, a global leader in entertainment. At BetMGM UK we bring you the new golden era in betting and gaming entertainment with golden promotions on your favourite sports events, competitive odds, new and exclusive casino games, our supersized jackpot, attractive rewards and bonuses plus, so much more.
Contact info
United Kingdom
- support@betmgm.co.uk
- betmgm.co.uk
You should know
3.7
Average
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from BetMGM UK
Dear Shkelzen,
Thank you for your kind words regarding our games and services. We are delighted that you are having a pleasant experience with us. We strive to provide an enjoyable environment, and your feedback encourages us to keep enhancing our offerings.
Kind Regards,
BetMGM.
Reply from BetMGM UK
Dear David,
We appreciate you highlighting the ease of our withdrawal process. It is rewarding to know that our efforts to create a simple and user-friendly system are valued. We are committed to maintaining this standard of convenience for all future transactions.
Kind Regards,
BetMGM.
Great good games
August 19, 2026
Reply from BetMGM UK
Dear Tell,
We appreciate this positive feedback on our games. It's great to know that our efforts to provide an enjoyable gaming experience are being well-received. Our focus remains on partnering with leading developers to offer a diverse and engaging portfolio.
Kind Regards,
BetMGM.
Reply from BetMGM UK
Hey there,
Thank you for sharing your positive experience. We are delighted to hear that your journey started well right from the first deposit with our free spins offer. Our goal is to continue providing a seamless and rewarding experience for all our customers.
Kind Regards,
BetMGM.
Reply from BetMGM UK
Hey there,
Thank you for your kind words regarding our platform and the promotions we offer. We are delighted that you find our bookmakers good and enjoy the daily free games. We strive to provide great value and an enjoyable experience, and your feedback encourages us to keep improving.
Kind Regards,
BetMGM.
Excellent betting site
August 19, 2026
Reply from BetMGM UK
Hello Steven,
Thank you so much for your fantastic review! We are absolutely delighted to hear you've had an excellent experience on our site.
Our team works hard to provide a top-tier betting platform, and feedback like yours makes it all worthwhile. It truly means a lot to us.
We look forward to welcoming you back again soon.
Best regards, BetMGM
Constantly asks for ID and Bank Card…
Constantly asks for ID and Bank Card verification when you win something.
August 12, 2026
Reply from BetMGM UK
Dear Alex,
We acknowledge the feedback regarding our identity and payment verification process. We understand that these checks can feel repetitive and inconvenient, particularly when processing a withdrawal. These procedures are a crucial part of our regulatory obligations, designed to ensure the security of all customer accounts.
Kind Regards,
BetMGM.
Deposited enough money to get the 200…
Deposited enough money to get the 200 free spins, they took the money but I got no spins. Plus still waiting for my withdrawal money to go back in my bank.
August 19, 2026
Reply from BetMGM UK
Dear Carol,
Thank you for bringing these specific issues about missing free spins and a pending withdrawal to our attention. We sympathise with the disappointment of not receiving promotional benefits and waiting for funds.
Please note that that the 200 free spins from the Welcome offer you are referring to would be locked behind a wagering requirement in order to unlock them.
Our customer service team is best placed to resolve these matters; please reach out with your account information for a swift resolution.
Kind Regards,
BetMGM.
Fast payouts
August 18, 2026
Reply from BetMGM UK
Hi there Daryl,
Thank you for your feedback.
We understand that fast payouts are crucial for a satisfying gaming experience.
We are committed to continuously delivering this high standard to ensure your continued satisfaction.
Please be aware that we have a 24/7 Live chat service that you can contact for more information.
Regards
The BetMGM Team
Enjoyed playing BetMGM slots
Enjoyed playing BetMGM slots and receiving the bonus spins.
Withdrawal of winnings was quick.
I like the layout and the clear wagering requirements. The T&Cs are easy to understand.
A real enjoyable experience. Thanks BetMGM 👍
August 19, 2026
Reply from BetMGM UK
Hi there Mat,
Thank you for your fantastic feedback!
We are absolutely delighted to hear you enjoyed playing our slots, received bonus spins, experienced quick withdrawals, and appreciated our clear layout and easy-to-understand T&Cs, leading to a truly enjoyable experience.
We are committed to consistently delivering this high standard of transparency and rewarding gameplay for all our players.
Please be aware that we have a 24/7 Live chat service that you can contact for more information.
Regards
The BetMGM Team
Reply from BetMGM UK
Hi there Sabrina
Thank you for your feedback regarding your promotion and lack of wins.
We understand your frustration and disappointment when a promotion's benefits are limited and you experience no successful outcomes.
We are committed to reviewing the effectiveness of our promotions and ensuring a fair and engaging gaming environment.
Please be aware that we have a 24/7 Live chat service that you can contact for more information.
Regards
The BetMGM Team
Payouts are shocking you spend 100s to…
Payouts are shocking you spend 100s to win £10 on a bonus everytime I had 5 bonuses and they all paid around the £10 absolutely shocking
August 18, 2026
Unprompted review
Reply from BetMGM UK
Hi there Ryan,
Thank you for your feedback regarding the bonus payouts.
We understand your profound frustration and disappointment at spending hundreds and consistently receiving only around £10 from bonuses, feeling this is absolutely shocking.
We are committed to providing a fair and engaging gaming environment, and we will thoroughly investigate your concerns about bonus value and payout structures.
Please be aware that we have a 24/7 Live chat service that you can contact for more information.
Regards
The BetMGM team
I enjoy all the games and you seem to…
I enjoy all the games and you seem to pay out regular.
August 17, 2026
Reply from BetMGM UK
Hi there Rosemary,
Thank you for your feedback.
We are absolutely delighted to hear you enjoy all our games and find our payouts regular, as providing engaging entertainment and consistent rewards is what we strive for.
We are committed to continuously delivering this high standard to ensure your continued satisfaction.
Please be aware that we have a 24/7 Live chat service that you can contact for more information.
Regards
The BetMGM Team
Easy to understand and easy to use
August 18, 2026
Reply from BetMGM UK
Hi Mark,
Thank you for your fantastic review!
We're absolutely delighted to hear that you find our platform easy to understand and use. Our top priority is to create a straightforward and enjoyable experience for all our players, so your feedback is truly invaluable and lets us know we're on the right track.
We really appreciate you taking the time to share your positive thoughts.
Best regards, BetMGM
Pay outs so bad x2 on big bass £2.80p…
Pay outs so bad x2 on big bass £2.80p return 😂😂😂yeah alright then 👍🏻
August 18, 2026
Unprompted review
Reply from BetMGM UK
Hi Ryan,
Thank you for your feedback.
We're sorry to hear you were disappointed with your win on Big Bass. We understand it can be frustrating when you get a smaller return than you'd hoped for.
It's important to know that all our slot games operate with a Random Number Generator (RNG). This ensures every spin is completely random and fair, with outcomes that we cannot influence. This system can result in wins of all sizes, from smaller amounts to significant jackpots.
We wish you better luck in the future.
Best regards, BetMGM
It is easy to find the games you want…
It is easy to find the games you want quick deposit and withdrawal
August 18, 2026
Reply from BetMGM UK
Hello Tina,
Thank you for your fantastic 5-star review!
We're absolutely delighted to hear that you find it easy to locate your favourite games, and that our deposit and withdrawal processes are quick and efficient for you. Providing a seamless and user-friendly experience is a top priority for us.
Your feedback truly helps us know we're doing things right. We appreciate you choosing us!
Best regards, BetMGM
Reply from BetMGM UK
Hi John,
Thank you for your wonderful feedback!
We're thrilled to hear you find our platform easy to navigate and understand. Our goal is always to provide a seamless and enjoyable experience for our players, so it's incredibly rewarding to know we've hit the mark for you.
We truly appreciate you taking the time to share your positive thoughts.
Best regards, BetMGM
Reply from BetMGM UK
Hi,
Thank you so much for your fantastic review!
We're delighted to hear you're finding the website easy to use. Our team works hard to create a smooth and enjoyable experience for all our players, so feedback like yours is brilliant to see.
It’s great to have you with us. We wish you the very best of luck.
Best regards, BetMGM
Recently joined up
Recently joined up , will not be using again , I deposited £300 played gates of olympus on 25p spins , no bonus and only 8 base hits , maximum £1.50 🤨🤨🤨 that's 1200 spins !!! Shocking is a massive understatement, this has nothing to do with 'the randomness of the game" clearly !!! Totally unfair and ho on earth can you justify this 😒 shameful !!!
August 17, 2026
Unprompted review
Reply from BetMGM UK
Hello Shaun,
We're truly sorry to hear of your disappointing experience, and we understand how frustrating it is when gameplay doesn't go as hoped.
We want to assure you that all our games, including 'Gates of Olympus', operate using a certified Random Number Generator (RNG). This ensures every spin is completely random, fair, and unpredictable, as mandated by the UK Gambling Commission.
Game outcomes are genuinely independent and not influenced by previous results or deposit amounts.
Best regards, BetMGM
Reply from BetMGM UK
Judy,
Thank you for your fantastic feedback!
We are thrilled to hear that you appreciate the platform, the speed of our payouts, and how straightforward you found the site to be.
We strive to make every aspect of the experience enjoyable and efficient for our players.
Regards,
BetMGM
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