BetterMed Urgent Care - Matthews Reviews 82

A wonderful place with excellent service. Recommend it over any other urgent care. Covid-19 PCR results- next day!

I RECEIVE SUCH COMPASSIONATE AND GREAT CARE FROM DR. KEISHA CHERRY - SHE IS A WONDERFUL ADDITION TO YOUR STAFF AND I AM GREATFUL FOR HER CARE.

Prompt entry into office; immediately moved to area for non-Covid-19 patients; seen quickly by nurse to answer questions; Nurse Practitioner checked the injury and ordered x-ray; NP placed a metal brace for finger and I exited by rear entrance. Excellent assistance by all parties, particularly in protecting me from accidentally encountering infectious patients. Highly recommend

I had great service. Everything was very organized and clean. I felt safe

Very professional. Fast service abd results.

They were proficient, professional, friendly and fast. They did what they said they would do and had our reports to us the next day. They offered to help print out for us if we had trouble downloading them. They were GREAT. The office was clean, neat, bright and welcoming.

Very aware staff, with excellent patient skills. Always explain everything in a language I can understand.

Great services

PROVIDED INFORMATION WE NEEDED AND COMPLETED THE TESTING ON TIME FOR TRAVEL.

The doctor was very thorough and it was nice going in and being checked for my breathing and heart rate. I was there for a covid test . I had another taken my son to a drive through one I wish I had taken him there.

They went out of their way to take care of us

I’ve had to take more than 6 COVID tests since moving to North Carolina and I always come here.

Great staff they got me in and out, they were very professional and this was probably the best urgent care experience I’ve ever had.

I can not say enough nice things about the staff here! The office was very clean, the waiting room was well managed and the staff was friendly and courteous. My provider was very thorough and kind. Highly recommend!!

The visit was phenomenal, the staff was great, very kind and accommodating. By far the best urgent care visit we've ever had

Called and made an appointment,they got me in there very fast, everybody was extremely nice and professional. was in and out in no time...

Not very organized.
The lady at the front desk didnt know what she was doing.

We had covid tests for travel to Aruba. We were very happy to get our results in 20 minutes. The staff was very friendly and professional. The office is very attractively decorated.

Billed me for an office visit when all I got was a covid test.

Received the response below and the email address is not valid so I still don't have resolution.