Bettersafe.com Reviews 1,552

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent pricing, often noting that it offers significantly better value compared to alternatives. Many people appreciate the straightforward and efficient claims process, with numerous accounts of claims being settled quickly and without hassle. The user experience, from website navigation to purchasing, is frequently highlighted as easy and clear, contributing to a positive overall impression. Consumers also commend the service for its reliability and the peace of mind it provides. The value for money is a recurring positive theme, with many reviewers finding the coverage comprehensive and affordable.

What people talk about most

Price

Clients share positive opinions on price, consistently finding it to be fair, competitive, and offering good... See more

Claim

Consumers find the claim process to be a positive experience. Many reviewers highlight the efficiency, speed,... See more

User experience

Customers consistently report positive experiences with the user experience. Reviewers frequently highlight... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the easy,... See more

Value for money

Reviewers highlight positive aspects of value for money. Customers consistently praise the excellent pricing... See more

Based on these reviews

Rated 5 out of 5 stars

Just back from a holiday in New Zealand where I insisted on the basic rar rental insurance policy with SNAP Rentals. This was backed up by my Bettersafe Excess Policy. Two mishaps while away. S... See more

Company replied

Rated 5 out of 5 stars

After comparisons on MoneyMaxim & reading (good) reviews I took the link which gave a useful discount. Application straightforward. Reviews of others past claims gave 5/5 & price is competitive. Meets... See more

Company replied

Rated 5 out of 5 stars

very reasonable and easy to compare and buy thro' Money maxim. I have already had this policy Jan 25 when our hire car was broken into in Barcelona by breaking the rear quarterlight window. The matter... See more

Company replied

Rated 5 out of 5 stars

Renewed my policy today. This year, I unfortunately had to make a claim when our hire car was damaged whilst parked. I took photos, reported to the local police and got their report. I paid the car h... See more

Company replied


Company details

  1. Insurance Company
  2. Personal Insurance Company

Written by the company

Bettersafe.com is an insurance broker that specialises in selling excess products like car hire excess insurance, private car excess insurance, home excess insurance, travel insurance, income protection insurance, commercial vehicle excess insurance and gap insurance.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Good price easy to arrange

Good price easy to arrange

March 30, 2026
Bettersafe.com logo

Reply from Bettersafe.com

Hello Ian, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team

Rated 5 out of 5 stars

Very good very pro easy process.

Very good very pro easy process.

March 31, 2026
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Reply from Bettersafe.com

Hello Patrick, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team

Rated 5 out of 5 stars

Good news

Guernsey has been omitted recently and not allowed to use Bettersafe. But that has now changed and we can use them again so good news and good service like it always was.

March 30, 2026
Bettersafe.com logo

Reply from Bettersafe.com

Hello Richard, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team

Rated 5 out of 5 stars

Excellent

Excellent. Easy to navigate website.

March 30, 2026
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Reply from Bettersafe.com

Hello John, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team

Rated 5 out of 5 stars

Very happy with the speedy response to…

Very happy with the speedy response to questions I asked Bettersafe.
They came back to me with an excellent quote.

March 24, 2026
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Reply from Bettersafe.com

Hello Andrew, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team

Rated 5 out of 5 stars
Bettersafe.com logo

Reply from Bettersafe.com

Hello James, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team

Rated 5 out of 5 stars
Bettersafe.com logo

Reply from Bettersafe.com

Hello Charles, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team

Rated 5 out of 5 stars

Easy and quick experience

Easy and quick experiexc3ssence

March 20, 2026
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Reply from Bettersafe.com

Hello Ann, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team

Rated 5 out of 5 stars

Easy to purchase car excess insurance…

Easy to purchase car excess insurance and quickly paid out when needed.

March 18, 2026
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Reply from Bettersafe.com

Hello Paul, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team

Rated 5 out of 5 stars

Easy and effective platform to work on.

Easy and effective platform to work on.

March 16, 2026
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Reply from Bettersafe.com

Hello Gary, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team

Rated 5 out of 5 stars

excellent company

excellent company, i had the misfortune to claim and it was handled without fuss

March 15, 2026
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Reply from Bettersafe.com

Hello Julian, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team

Rated 5 out of 5 stars

Easy to use site

Easy to use site, competitive prices, excellent real person support.

March 12, 2026
Bettersafe.com logo

Reply from Bettersafe.com

Hello Ian, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team

Rated 5 out of 5 stars

Always excellent services and prices

Always excellent services and prices, thank you...

March 11, 2026
Bettersafe.com logo

Reply from Bettersafe.com

Hello George, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team

Rated 5 out of 5 stars

Very easy site to navigate

Very easy site to navigate, cover appears good.
But hope never to have to use it.

March 6, 2026
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Reply from Bettersafe.com

Hello David, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team

Rated 5 out of 5 stars

Really easy website to use

Really easy website to use, and great price for 12 months cover.

March 4, 2026
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Reply from Bettersafe.com

Hello Nick, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team

Rated 5 out of 5 stars

Easy and straightforward forward

Easy and straightforward forward.
All done 5 minutes and great price

March 4, 2026
Bettersafe.com logo

Reply from Bettersafe.com

Hello Wayne, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team

Rated 5 out of 5 stars

Excess car hire ins

It all went well and I completed it within 5 mins

March 2, 2026
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Reply from Bettersafe.com

Hello Simon, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team

Rated 5 out of 5 stars

Online booking

Straight forward form to complete, information provided easy to follow and understand. Received immediate confirmation and necessary documents.

February 23, 2026
Bettersafe.com logo

Reply from Bettersafe.com

Hello Jacqui, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team

Rated 5 out of 5 stars

Very easy and great value

Very easy and transparent. Great prices

February 21, 2026
Bettersafe.com logo

Reply from Bettersafe.com

Hello, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team

Rated 5 out of 5 stars

Easy, quick process

Easy to get a quote, price was very competitive for annual cover, definitely recommend

February 20, 2026
Bettersafe.com logo

Reply from Bettersafe.com

Hello Nick, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team

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