Bettervits Reviews 1,084

Great product made in UK. Has all the recommended elements. Ordering is easy and delivery is swift.
I have been ordering these Collagen capsules for some time now and will continue to do so.

I ordered some pills and didn’t realise I signed up for monthly subscription. MELEC who attended to my query was extremely efficient helpful and resolved the situation very quickly. I would certainly recommend Bettervits to all my friends and family
Raquel

I filled out the form to cancel my subscription some weeks ago and was surprised when they sent me another pack. Have emailed them now and googled if anyone else had problems like this. Yes, hundreds. Don't go with them unless you want to be a lifelong member, unable to make any amendments to your subscription.

Customer service and after sales service is exemplary. Product delivery and communication is great. If you have a need for top grade supplements I would highly recommend.

Excellent product and very quick delivery

Products: so-so
Customer relations: dire to the point of frustration.

Twice now been set up on repeat subscription when specifically set not to
One instance of them saying they've cancelled when not doing so.

When it comes to returning, they deny it has arrived. I only got refund due to tracking and photographic evidence, even then only after I threatened to report them to PayPal for fraudulent trading.

In my opinion AVOID.

I would like to say BetterVits have been excellent I am very happy with the product
On my last purchase I accidentally clicked on subscription so was surprised when another monthly order came through
I emailed the company and they responded the next day
They rectified everything and couldn’t be more helpful so very happy customer!
L Khan

I have had a subscription for a while now ... always arrive on time.
Recently I have amended my subscription... this was easy vua email and the response was very quick.

I bought NMN and it worked for me so I bought some more and chose the option for a discount which meant I subscribed. As my health has now decided to throw up some complications it is no longer possible for me to use these. I sent an email advising I wished to cancel any subscription. Response was absolutely FIRST CLASS, less than 24 hours later they have responded to me and within 48 hours all is sorted. Great company to deal with. When my circumstances hopefully change I will go back to using them.

Have used this company for several years to obtain probiotics which always arrived on time. I have now decided that I no longer need this product so contacted their customer service to cancel my subscription. My contact was with Chynna who was exceptional for ensuring that my request was dealt with in a timely fashion.

Terrible service why didn't I visit trust pilot first to confirm that as all the reviews seem to be exactly what I'm going through! Like many others I was unknowingly set into a subscription automatically renewing products at a lightening rate. They make it impossible to just cancel that via website. No telephone number given and they take ages to reply. Having asked to cancel my subscription then they practically begged me not to by numerous offers and discounts. Then a further email finally they cancelled on there end. To add insult to injury the do not offer a return label and returns are paid at "you guessed it" buyers expense. These sales tactics should be made illegal. Beware BetterVits is just another legal scam company in today's loophole society of these types of sales methods.

It was easy to order and I received the order very quickly.

Good quality and value, good delivery time. this is a renewal of a product I just started using a couple of months ago.

Do not use this company unless you want to keep receiving orders without your consent, if you place a one time order they assume it's OK to act as if you have subscribed and trying to cancel out of it is impossible they do not respond to any emails and there is no phone number to contact them.

I ordered the Metabolic+ it made me feel awful, only took two tablets and made me feel the same each time. Heart palpitations, feeling light headed and not myself. Won’t buy again, stopped taking them.

Love this product. Great customer service

Excellent - very quick and efficient refund on a product that did not suit me.

I mistakenly subscribed for repeat orders of Omega 3. Customer Services have been prompt, efficient and kindly in their responses and canceled the subscription with no problems at all.