Bettyhula Reviews 

107
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful fragrances, noting that the products work nicely and feel delightful on sensitive skin for everyday use. People also emphasize that the items maintain an incredible aroma and offer fantastic long-lasting quality across multiple containers. Enthusiastic buyers consistently share positive recommendations and express a strong desire to repeat their successful purchases in the future. However, some people mentioned issues with delivery delays, noting unfortunate instances where items took much longer to arrive, products never showed up, or ordered replacements remained completely pending for a long time.

What people talk about most

Product

Reviewers mention positive feedback about product, frequently praising the wonderful scents and high quality.... See more

Quality

People report high satisfaction with quality, praising the lovely items and beautiful fragrances. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely love these products, just wish they had all of them in stock as I really want more body butter and I would love a refill option for the soaps as everyone loves them so much, we go through t... See more

Rated 5 out of 5 stars

I love Betty Hula products, such lovely quality, esp the Champagne Spice fragrance it's really unique....I couldn't find the body moisturiser or solid perfume in this scent and hope its still availabl... See more

Company replied

Rated 5 out of 5 stars

Great company and beautiful products. I have bought the dusting powders for years and cannot manage without them. Love all the scents and the new sizes. An error with my order was corrected straight a... See more

Rated 5 out of 5 stars

I recieved my order on time, and the product is really lovely. I'll be ordering again & I recommend your lovely things. Thankyou.


Company details

  1. Toiletries Store
  2. also in
  3. Corporate Gift Supplier
  4. Cosmetics Industry

Written by the company

Bettyhula offers a delightful range of cruelty-free, vegan skincare products, handcrafted in England with a commitment to using natural, paraben-free ingredients. Our vegan-friendly formulations, inspired by Hawaiian scents, deliver a luxurious and ethical skincare experience. From award-winning body scrubs to eco-friendly packaging choices, Bettyhula caters to those seeking practical luxury with a touch of tropical indulgence. With a strong emphasis on sustainability and customer satisfaction, Bettyhula is dedicated to providing a trustworthy and delightful skincare journey. Explore our collection and experience the essence of Bettyhula's ethical, natural, and award-winning skincare.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

107 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(107)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Lovely fragrance

Lovely fragrance
Difficult to get powder out of the glass bottle even when tappinh it and storing it upside down so probably wouldnt buy again which is a shame as so lovely.
Ive read that the dusting powder is difficult too. If design changes I would def buy again when required

May 27, 2025
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Reply from Bettyhula

Hi Jenni Thank you for sharing your feedback regarding the Betty Hula dusting powder. We understand the frustration of not being able to access the product easily, even after tapping the bottle and storing it upside down..

We appreciate your feedback and your input is invaluable in helping us improve our products and ensure a better experience for all customers.

If you have any further suggestions or concerns, please don't hesitate to share them.

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Rated 5 out of 5 stars

Non Greasy

I came across Bettyhula by accident when my husband was delivering to a shop in Harrogate and bought me some Champagne and Spice hand cream. I instantly fell in love with the brand! The smell is absolutely beautiful. When you apply the cream to your hands, it doesn’t leave your palms greasy.
Plus I have found that I am actually sleeping better if I use it at night. Coincidence? Maybe, but it works for me 😀

May 6, 2025
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Reply from Bettyhula

Hi Claire Thank you so much for sharing your delightful experience with our Champagne and Spice hand cream! We're thrilled to hear that you discovered Bettyhula by chance and that our product has made such a positive impact on your daily routine.

Your feedback means the world to us, and we're grateful for your support. Wishing you continued relaxation and sweet dreams! 😊

Rated 5 out of 5 stars

Wonder balm

I love this wonder balm, it feels so good on your skin and smells great too! I’ll be buying this again. 👍🏻

April 28, 2025
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Reply from Bettyhula

Hi Rhona Thank you for your kind words! We're thrilled to hear that Betty Hula's Wonder Balm has left such a positive impression. Its luxurious feel and delightful fragrance are designed to provide a pampering experience, and it's wonderful to know you're enjoying both aspects.

If you have any questions or need assistance with your next purchase, please don't hesitate to reach out. We're here to help and look forward to serving you again soon!

Rated 5 out of 5 stars

Dusting powder & balm

First time buying dusting powder ……. LOVE so lovely smells great and you just feel glam puffing all over ☺️
Also got the balm which is also lovely for those extra dry areas like elbows heels I also use around cuticles and works lovely
Will be buying again 🥰

May 1, 2025
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Reply from Bettyhula

Hi Elaine Thank you so much for your kind feedback! We're thrilled to hear that you're enjoying your first Betty Hula Dusting Powder and Balm. It's wonderful to know that the powder's delightful scent and luxurious feel have added a touch of glamour to your routine. We're also glad the balm is proving effective for those extra dry areas like elbows, heels, and cuticles. Your satisfaction means the world to us, and we truly appreciate your support. If you have any questions or need further assistance, please don't hesitate to reach out.

Rated 5 out of 5 stars

Product smells delicious

Product smells delicious! Packaging was very secure and fast delivery.

May 1, 2025
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Reply from Bettyhula

Hi JWhitehead , Thank you so much for your kind words and thoughtful review. We're thrilled to hear that you enjoyed the delightful fragrance of our products, found our packaging secure, and experienced prompt delivery.

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Rated 5 out of 5 stars

Beautiful

Beautiful delicate powder and gorgeous perfume.

April 22, 2025
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Reply from Bettyhula

Thank you for your kind words about BettyHula's delicate dusting powders and perfumes. We're thrilled to hear that you've enjoyed our products.

If you have any questions or need recommendations, feel free to reach out. We're here to assist you.

Rated 5 out of 5 stars

I love this product

I love this product. It's been the only reliable part of my skincare routine for the last 13 years. I gift it to others and love sharing it!

April 14, 2025
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Reply from Bettyhula

Hi Lucy, Thank you so much for your wonderful review. We are so pleased that our products are part of your daily routine. 😍

Rated 5 out of 5 stars

Fast

Fast, packaged well

February 28, 2025
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Reply from Bettyhula

Thank you so much for your review . I am so pleased that your order reached you so quickly. I do hope that you loved everything you received. 😍

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Rated 5 out of 5 stars

Products arrived to the USA rather…

Products arrived to the USA rather quickly. It’s been about 10 years since I was gifted Bettyhula Champagne and Spice. I was immediately crazy about it but at the time wasn’t able to order. So finally I have it again however, the scent seems much less intense than my first experience with it. It’s still lovely but with my first experience the scent would linger most of the day. With the current formula, it has very little of the intense aroma that I fell in love with and does not linger at all. I’ve had this happen with other hand made products. Perhaps the next batch will contain more of your signature uplifting aroma. Thank you for your products.

February 10, 2025
Rated 3 out of 5 stars

Bottles need to have a seal or stopper so they don't leak whilst out for delivery

When I received the Secret wonder Oil it had leaked. Took a while to sort due to technical issues- emails not received. They apologised and send me a new bottle, which had leaked as well but not as much. The bottles only have a screw lid no seal or stopper.

November 25, 2024
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Reply from Bettyhula

HI Yvonne . I am so sorry to hear that you have had a bad experience with us and that your product had leaked. I am afraid that i can not locate an email from yourself regarding this but i have just sent you an email . Thank you .

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Rated 2 out of 5 stars

Unresponsive Customer Service

Although I love their products and can't fault them, their customer service is dreadful. I was sent the wrong item and have emailed them twice and sent in a form on their website to ask how I can return the wrong product and get the correct one. I have had absolutely no response.

I have now had direct contact with the customer care manager, and it has been resolved in a very smooth manner. It looks like the initial non-response was just a hiccup.

December 5, 2024
Unprompted review
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Reply from Bettyhula

HI Jan . I am so so sorry to hear that you have not received a reply from us. I have been through the system and i am afraid i can not locate any email from you . Please do contact me lynsay@tfhltd.co.uk and i will be more than happy to help . Thank you .

Rated 4 out of 5 stars

Competent

Delivery was timely

November 11, 2024
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Reply from Bettyhula

HI Alain . Thank you so much for taking the time to leave a review. I am so sorry to hear that the delivery let us down here. If you do have any issues please do contact me and i will be more than happy to help . lynsay@tfhltd.co.uk . Thank you .

Rated 5 out of 5 stars

Brilliant products

Brilliant products from a great trader in the UK with amazing customer service.

November 11, 2024
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Reply from Bettyhula

HI Melanie. Thank you so much for leaving your review. I am so pleased that you are happy with our products and customer service. 😊

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Rated 5 out of 5 stars

Fast

Fast, efficient service

November 11, 2024
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Reply from Bettyhula

HI Carole. Thank you so much , I am so pleased that you are happy with our service. 😊

Rated 5 out of 5 stars

Lovely Products

Lovely product that’s been well received by our customers. Quick and efficient delivery.

October 29, 2024
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Reply from Bettyhula

HI Jo . Thank you so much for your wonderful review. I am so pleased that you and your customers are enjoying our products. Thank you

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