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Beyond Finance Reviews 20,788

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 9,801 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their kindness, respect, and helpfulness, noting their knowledge and professional demeanor. Many people highlight the exceptional customer service, appreciating the timely responses and the clear, precise explanations provided. The overall service is often described as excellent, with consumers finding the process easy to navigate and feeling supported throughout their financial journey. However, some customers expressed dissatisfaction with the payment process, mentioning issues with increasing payment amounts or unexpected fees. A few people also felt that the company did not provide straightforward answers or experienced unexpected issues with their account status.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism, knowledge,... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness, knowledge,... See more

Service

Consumers find service to be positive, highlighting the ease of working with the company and the helpfulness... See more

Payment

People report ambiguous experiences with payment. Many customers appreciate the affordable and manageable... See more

User experience

Customers consistently note positive experiences with user experience, highlighting ease of use and stress... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Stop waiting and call them! Beyond Finance made managing my debt so simple. I went from being overwhelmed to having one low monthly payment and a clear roadmap out of debt. The counselor was amazing a... See more

Rated 5 out of 5 stars

Selena was absolutely amazing. I felt heard and felt like everything is going to work out even when I felt so embarrassed if how I got into the predicament I am in. I never felt judged and I felt sh... See more

Rated 5 out of 5 stars

This company is so easy to work with. I truly appreciate their guidance and helpful tips. Their staff is wonderful. Super friendly and knowledgeable.

Rated 5 out of 5 stars

Are always there to answer questions. Offers come in quickly and there is no pressure to pay more than scheduled because they know if you could, you would


Company details

  1. #22 of 32 best companies in Debt Relief Service
  2. #109 of 195 best companies in Financial Consultant

About Beyond Finance

Written by the company

Beyond Finance Beyond Finance logo

Beyond Finance is a next-generation financial services company, and we’ve designed a better way to help you get out of debt.

Our mission is to provide personalized financial solutions and one-on-one support that will pave the path to financial freedom for our clients. Our expert team uses its extensive debt relief experience to help individuals throughout the country put their debts behind them once and for all. Get your free consultation with a Consolidation Specialist today.


GET YOUR FREE QUOTE


Learn more about our company

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

21K reviews

5-star
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Rated 3 out of 5 stars

What I'd really like for you guys to do…

What I'd really like for you guys to do is get credit one-off my back. They call me 24/7 7 days a week. And I am getting about tired of it. Please do something.!

April 30, 2026
Beyond Finance logo

Reply from Beyond Finance

Hi Steven,
It's important to us that your experience is as stress-free as possible. Remember, you can block creditor calls while your program progresses. Our team is here to support you every step of the way.
Our team has been notified of your concern, and a senior member will be reaching out to provide guidance.
— Beyond Finance

Rated 5 out of 5 stars

I liked seeing the printout of my…

I liked seeing the printout of my activity

April 30, 2026
Beyond Finance logo

Reply from Beyond Finance

Hi Frank,
We’re pleased to hear that you had a positive experience with our resources. Thank you for choosing Beyond Finance!
— The Client Success Team at Beyond Finance

Rated 5 out of 5 stars

I can breathe again

I can breathe again! Thank you!

April 29, 2026
Beyond Finance logo

Reply from Beyond Finance

Hi Maria,
We’re so glad to hear that you’re feeling a sense of relief! Our team at Beyond Finance is dedicated to helping clients like you on their journey to financial freedom. Thank you for sharing your experience!
— The Client Success Team at Beyond Finance

Rated 5 out of 5 stars

Professionalism and compassion.

I just started a new process and had the most fantastic experience with the Debt Specialist, Rocky Severino.
Very professional, thorough and made me feel so hopeful in getting the help I needed.
Thank you for making this a very positive, comfortable experience.

April 29, 2026
Unprompted review
Beyond Finance logo

Reply from Beyond Finance

Hi there,
We’re excited to hear you had such a positive experience with Rocky and our team. Your journey toward financial freedom is important to us, and we appreciate your kind words!
— The Client Success Team at Beyond Finance

Rated 4 out of 5 stars

I am 2yrs in the program and just…

I am 2yrs in the program and just finding out there was one account not settled and the additional amount that I need to pay is going to be very difficult. I did not have a chance to review my finances and I need to have a lower payment every 2 wks. Please help me. Thank you,

April 30, 2026
Beyond Finance logo

Reply from Beyond Finance

Hi Judith,
Thank you for reaching out and sharing your experience. Our team at Beyond Finance is here to support you in addressing your financial needs and finding a solution that works for you. Please connect with us directly at clientsuccess@beyondfinance.com or 800-282-7186 to discuss your situation further.
— The Client Success Team at Beyond Finance

Rated 5 out of 5 stars
Beyond Finance logo

Reply from Beyond Finance

Hi Cynthia,
We're grateful to hear that our support has made such a positive impact on your financial journey. Our team at Beyond Finance is here to guide you every step of the way.
— The Client Success Team at Beyond Finance

Rated 5 out of 5 stars

They do a great job

They do a great job. They've helped me get back on track.

September 20, 2025
Beyond Finance logo

Reply from Beyond Finance

Hi Jenny,
Thank you for your kind words! We're excited to hear that our team has helped you get back on track. Your success is our top priority!
— The Client Success Team at Beyond Finance

Rated 5 out of 5 stars

Beyond Finance is " peace of mind" in

Beyond Finance is " peace of mind" in
A bottle.
You can call anytime and you get an up to date summary of your debt.

April 29, 2026
Beyond Finance logo

Reply from Beyond Finance

Hi Susan,
Thank you for your kind words! We're delighted to hear that you find peace of mind with us. Our team is always here to provide you with updates and support on your journey to financial freedom.
— The Client Success Team at Beyond Finance

Rated 5 out of 5 stars

Great Supportive Group.

You're supportive, answer questions, help with my finances.

April 25, 2026
Beyond Finance logo

Reply from Beyond Finance

Hi James,
We're excited to hear that our team has been supportive and helpful in addressing your financial questions. Your experience is important to us, and we appreciate your kind words!
— The Client Success Team at Beyond Finance

Rated 5 out of 5 stars

The gentleman we spoke to was polite…

The gentleman we spoke to was polite and knowledgeable. He answered all of our questions. The payment was very affordable. We feel less stressed now.

April 28, 2026
Beyond Finance logo

Reply from Beyond Finance

Hi Dean & Carol,
Thank you for sharing your positive experience! We're pleased to hear that our team member could assist you and provide effective solutions. Your peace of mind is important to us.
— The Client Success Team at Beyond Finance

Rated 5 out of 5 stars

Great experience and wonderful

Great experience and wonderful, helpful, and patient staff! Excellent customer service!

April 29, 2026
Beyond Finance logo

Reply from Beyond Finance

Hi Bonnie,
We are so glad to hear you had a great experience with our team! Your recognition of their helpfulness and dedication means a lot to us.
— The Client Success Team at Beyond Finance

Rated 5 out of 5 stars

They did everything they said they were…


They did everything they said they were going to do.

April 29, 2026
Beyond Finance logo

Reply from Beyond Finance

Hi Robert,
Thank you for your kind words! We're grateful to hear that our team at Beyond Finance delivered on our promises. Your satisfaction is our priority, and we appreciate your support.
— The Client Success Team at Beyond Finance

Rated 1 out of 5 stars

It was awful

It was awful! Full of lies - we were in debt because of cancer treatments and they were so "supportive." You can't end contract early. It will ruin your credit. They close the accounts in bad standing. We were sued by a bank and still had to pay the bank while we made payments to Beyond. They did NOT contact creditors until it was too late. I would love to sue Beyond. Go with a regular bank and get a regular loan - not debt removal.

April 29, 2026
Unprompted review
Beyond Finance logo

Reply from Beyond Finance

Hello there,
We want to clarify that your experience does not accurately reflect the way our services operate. We are committed to providing a tailored approach to each client's unique situation. We are focused on delivering not just quick results but also the right results that lead to a more sustainable financial future.

Please know that the vast majority of our clients enjoy fully recovered financial health before their program ends.

It's important to note that we have helped over 1,000,000 clients and maintained an A+ rating from the Better Business Bureau. We would appreciate the opportunity to review your concerns with you. Please reach out to our Client Success team at clientsuccess@beyondfinance.com or 800-282-7186.
— Beyond Finance

Rated 4 out of 5 stars

You make it easy!

April 28, 2026
Beyond Finance logo

Reply from Beyond Finance

Hi Tina,
We're delighted to hear that you found the process easy! Our team at Beyond Finance is dedicated to providing a seamless experience for our clients.
— The Client Success Team at Beyond Finance

Rated 1 out of 5 stars

BEWARE!!

This company is as unprofessional as they come. I am not sure why the Attorney General / DOJ has not investigated and indicted the players in charge of this outfit. STAY AWAY FROM BEYOND FINANCE!!! I am in worse shape now than before I started this nightmarish adventure with them. Now I am being sued by one of my creditors. They hope you are watching their left hand while their right hand screws you over.

April 29, 2026
Unprompted review
Beyond Finance logo

Reply from Beyond Finance

Hello Pat,

This is not the experience we aim to provide, nor is it reflective of our principles or the positive outcomes reported by many of our clients. Our goal is to always provide our clients with a sustainable plan that improves their financial circumstances both during their program and in their debt-free future.

Our team is eager to assist you in navigating this situation and to continue making progress towards resolving your financial obligations. We encourage you to reach out to our Client Success team at clientsuccess@beyondfinance.com or 800-282-7186 so we can discuss your concerns with you directly.
— Beyond Finance

Rated 1 out of 5 stars

I would never recommend Beyond Finance…

I would never recommend Beyond Finance or any other for profit company that claims to help resolve debt. They were not upfront with fees. All the fees were hidden in the contract. They put my husband as the primary person even though I am the one who communicates with the company. When I tried to cancel the program, my husband had to call because he is the primary person even though I am on the account as well. They would talk to me about everything else. I couldn't even change the contact information or the primary person. I found out through the process over the last couple of months that I can negotiate with the creditors myself to resolve the debt and not have to pay the 25% fee Beyond charges for negotiation. The fee is 25% of the total owed to a debt before negotiation. Since they are a for profit company, they will do anything to try to get you to stay in the program. This experience has been more stressful than it's worth.

April 29, 2026
Unprompted review
Beyond Finance logo

Reply from Beyond Finance

Hi Edwin,

Please remember that at Beyond Finance, our fees are included in the program costs that were clearly outlined during your enrollment. Additionally, all clients receive the Welcome Kit that reiterates the program overview in a simple and easy to understand format.

Our services are designed to help you lower your monthly payments and move towards financial independence. We're here to assist you in any way we can and clarify how our services can benefit your financial goals.

It seems there may have been a misunderstanding regarding account management and communication. We would like the opportunity to review these concerns with you. Please reach out to our Client Success team at clientsuccess@beyondfinance.com or 800-282-7186.
— Beyond Finance

Rated 5 out of 5 stars

Excellent assistance

Excellent assistance, helpful and knowledgeable representatives

April 27, 2026
Beyond Finance logo

Reply from Beyond Finance

Hi Thomas,
We're delighted to hear that you found our team members helpful and knowledgeable! Your positive experience is what we strive for at Beyond Finance. Thank you for your kind words!
— The Client Success Team at Beyond Finance

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