Today, for us customers are very important quality/price products and delivery time. Thank you for your support! Frame for picture is beautiful, product was carefully packed and shipping was very fast... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Today, for us customers are very important quality/price products and delivery time. Thank you for your support! Frame for picture is beautiful, product was carefully packed and shipping was very fast... See more
Company replied
"I recently ordered a custom picture frame from BGA, and I was very pleased with their service. The delivery was fast and the packaging was very good. My frame, being quite fragile, was packed really... See more
Everything worked quickly but the quality of the frame is not good. The acrylic plastic, called acrylic glass on the website, is of very low quality and dulls the colors. Ours arrived scratched as w... See more
Company replied
The order was as expected, packed well, shipped and delivered fast.
Company replied
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered two frames made of wood. One of the frames was broken, and I submitted a complaint about it. They did not respond.

Reply from BGA.FI
The order was as expected, packed well, shipped and delivered fast.

Reply from BGA.FI
Bought 5 frames from here. They were in perfect condition. Prices were good. Fast delivery. Very reliable shop
Everything worked quickly but the quality of the frame is not good. The acrylic plastic, called acrylic glass on the website, is of very low quality and dulls the colors. Ours arrived scratched as well.
Save your money, use a local framery and be happier. Not worth putting good looking art insided a plastic, bad quality product.

Reply from BGA.FI
The photo albums I bought are of very high quality, I am very pleased, same for the adhesive I got for the photos. Will be definitely buying more in the future.
BGA.FI offers a great selection of frames and fast shipping, which is appreciated. However, there are issues with product descriptions not matching the actual products, and dealing with returns can be challenging due to extra costs for labels and unresponsive customer service. While packaging is secure and delivery is quick, caution is advised when ordering. Overall, it's a mixed experience.
Great selection and quality. Super fast deliveries. I've been buying all my frames from here. Very happy!

Reply from BGA.FI
Amazing work! They deliver everything very well packaged and exactly as requested. Will frame all my artworks with BGA. Highly recommended.
I like the service, quality of products and affordable prices. I have ordered from here several times and have been pleased with the products.
Nice shop, fast delivery in Finland
Price is a little bit higher than popular shop
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.