Bici Reviews 

369
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I 100% recommend Bici for all of your bike and accessory needs. I reached out to Sean Moretti to express interest in the Gen3 Trek Checkpoint and ended up getting one shipped to me in Montreal. I was... See more

Rated 5 out of 5 stars

I recently purchased a Specialized Roubaix from BICI, and I couldn't be more impressed with their customer service. From the moment I walked in, I received a friendly welcome from Roz, who provided... See more

Rated 2 out of 5 stars

Sheesh — Bici puts out a marketing email about wide cycling shoes. Ten minutes browsing their offerings, immediately, to find they don’t have any of the shoes they sent me to look at, or rather they... See more

Rated 5 out of 5 stars

I live in Calgary and ordered a Cannondale Synapse Carbon 5 online and all in all I am very pleased with how everything went. Great customer service and it was delivered pretty much on time. I watched... See more


Contact info

4.2

Great

TrustScore 4 out of 5

369 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(369)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have always found bicicletta.cc to be…

I have always found bicicletta.cc to be very professional, polite and quick to respond to any questions or issues. They are a beacon of light in the, sometimes, unpredictable world of on-line commerce.
Thank-you for all your hard work and keep being awesome!

May 7, 2021
Unprompted review
Rated 1 out of 5 stars

Just pray you get what you want the…

Just pray you get what you want the first time, because returns and exchange is the most painful thing i have ever endured. No Phone number you can't discuss anything. Just annoying text and miscommunication. never again.

May 5, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent service and prompt fulfillment!
Shipment via Canada Post was... as always terribly slow. Vancouver to Toronto took 5 days longer than Germany to Toronto, door to door.

May 4, 2021
Rated 5 out of 5 stars

Arrived early

Arrived early, exactly as described! First time I’ve shopped here, but won’t be the last!!

May 2, 2021
Rated 5 out of 5 stars

Best in class online experience

I have been shopping at bicicletta for many years and they have adapted to the current environment very well, more than I have experienced with other retail stores. The store experience is top notch and the online experience is best in class for an online retailer, not something you would expect from a local bike shop.

May 1, 2021
Rated 5 out of 5 stars

Very personalized service through their…

Very personalized service through their live chat. Bunch of good people who take the time to answer all questions. And flat $5 shipping without a minimum spend seals the deal. My new go-to on this side of the border!

April 30, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service , simple website and easy to find the items that you need. The shipping was fast and cheap and they did ship the next day ! I will for sure buy again

Thank you very much for the great service !

April 29, 2021
Unprompted review
Rated 5 out of 5 stars

Fizik Artica R5

Got the package really fast and the boots were the right size. Great service! I will not hesitate to do business with Bicicletta again. Thanks!

April 28, 2021
Unprompted review
Rated 5 out of 5 stars

Great selection

Great selection, and convenient, free in-store pickup that doesn't take very long. Pretty much my go-to

April 26, 2021
Unprompted review

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