Bici Reviews 

369
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I 100% recommend Bici for all of your bike and accessory needs. I reached out to Sean Moretti to express interest in the Gen3 Trek Checkpoint and ended up getting one shipped to me in Montreal. I was... See more

Rated 5 out of 5 stars

I recently purchased a Specialized Roubaix from BICI, and I couldn't be more impressed with their customer service. From the moment I walked in, I received a friendly welcome from Roz, who provided... See more

Rated 2 out of 5 stars

Sheesh — Bici puts out a marketing email about wide cycling shoes. Ten minutes browsing their offerings, immediately, to find they don’t have any of the shoes they sent me to look at, or rather they... See more

Rated 5 out of 5 stars

I live in Calgary and ordered a Cannondale Synapse Carbon 5 online and all in all I am very pleased with how everything went. Great customer service and it was delivered pretty much on time. I watched... See more


Contact info

4.2

Great

TrustScore 4 out of 5

369 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(369)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Getting Things Right

Given all the stuff with Covid, and the lack of responsiveness from the bike shop I use in Calgary I was pleasantly surprised at how quickly my order for a new saddle was filled. Not only that, after my first couple of rides I am very pleased with the saddle itself. Good work Biciletta!!

April 22, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service..and tracking of…

Excellent service..and tracking of parcel at every step of the way was appreciated so that I could watch for its arrival. Thanks guys - would not hesitate to order again, from way over here.. in Ontario!

April 19, 2021
Unprompted review
Rated 5 out of 5 stars

Fast turnaround and delivery

Fast turnaround and delivery

I was very pleased with the standard $5 shipping Canada-wide. I live in Ontario and the shipping arrived quickly. The packing was all recyclable and the items I bought filled up the box completely. The items I bought (two WTB tires) arrived in great condition and I'm very pleased with them! I will be ordering again.

April 18, 2021
Unprompted review
Rated 5 out of 5 stars

Super fast service

Super fast service, great packaging on a $8000 bike shipped across the country and what a pleasant surprise to see how nicely the bike was assembled!😃

April 17, 2021
Unprompted review
Rated 4 out of 5 stars

Happy Customer

Service is great but there are faster business to ship like Dunbar Cycle. The one thing they are the best at compared to other Canadian bike store, is they have the largest inventory. Only complaint they use Canada Post which is hit or miss for shipping times, and they charge for shipping regardless of how much you spend. Overall extremely happy!!! I don’t give five stars as there is always room for improvement!!

April 17, 2021
Unprompted review

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