John Banks Big & Tall Menswear Reviews 

542
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I visited the store today with my son who needed a suit for an upcoming family wedding. We were instantly made to feel comfortable by staff member Sue. She turned what we were expecting to be a nightm... See more

Rated 5 out of 5 stars

Would never go anywhere else. Outstanding customer service from Nettie. Nothing was too much trouble. Friendly unrushed and extremely knowledgeable service and good advice. Some great suits, ties, shi... See more

Rated 5 out of 5 stars

Purchasing nice clothes can often be challenging for the more generously sized gentleman. Usually stores have a poor range, comedic prices or be dreadful quality "own-brand" garbage. Banks seem... See more

Rated 5 out of 5 stars

I kept seeing the 5 star reviews and thought can it really be that good? Well being 5 foot 21 inches I have lost count of how many times I buy stuff online only to send it back as either too ti... See more

Company details

  1. Plus Size Clothing Store

Information provided by various external sources

At John Banks we understand the shopping limitations for big and tall men and so provide access to a bigger and taller clothing range that mainstream shops typically found on the high street don’t support. That is why we have put together a range of fashionable and modern clothing items for big men. At John Banks we provide a huge range of clothing for the bigger man. This range includes big men's T-shirts, big men's jeans and big men's suits. Tall men's fashion is hard to come by but at John Banks we sell a range of tall men's T-shirts and tall men's jeans. The customer and their requirements are always our primary focus and collating feedback and reviews on existing products is what helps us decide what future products we source in our big men's range.


Contact info

4.8

Excellent

TrustScore 5 out of 5

542 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(542)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Very Reliable Service

John Banks are very quick to deliver but more importantly to me they are also very reliable. have purchased many things from them in the past and the items always arrive when they say they will. My latest purchase was no execption.

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service by Ian and Highly Affordable!

Completely honest and useful advice from Ian. Highly recommend a visit for those suffering from poor quality online fast fashion outlets.
The shop has amazing variety and all at decent prices. They even offer tailoring which is a great touch. They have a loyalty offering which is competitive and often have sale items at slashed prices so you no longer have to worry about picking something up quickly for an event. Unlike many in person stores they are not pushy to get a sale and instead focus on customer satisfaction.

January 27, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent Products, Outststanding Service

My son loved the features of the Redpoint full tech parka in navy. Detachable faux fur collar and hood. Lots of pockets. Immediate dispatch of order and delivery next day with DHL. Even phoned me to say may not arrive before Christmas but it did. Outstanding C Service.

December 22, 2023
Unprompted review
Rated 5 out of 5 stars

Great!

Great selection, fantastic service. Jack was very helpful and knowledgeable, and made the experience a breeze.

December 29, 2023
Unprompted review
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Rated 5 out of 5 stars

Occasional purchases

Occasionally buy clothing from here for my very big and tall son.
Always have had good service (on-line) if not the greatest choice for the younger man.

November 25, 2023
Unprompted review
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Rated 2 out of 5 stars

Cheap for a reason

Delivery was on time. Joggers were really thin and lasted less than 2 weeks before they split on the outside close to the pocket. They were reduced to £7.50 but definitely wasn’t a good deal.

December 5, 2023
Unprompted review
John Banks Big & Tall Menswear logo

Reply from John Banks Big & Tall Menswear

Hi Antony,

Please return the goods to us using the free returns label. We will replace or refund them as requested if they are found to be faulty.

Regards
John Banks Menswear

Rated 5 out of 5 stars

Satisfied customer

Excellent no fuss service. Goods delivered in a timely and efficient manner. Exchange made easily. Great overall quality of clothes.

December 1, 2023
Unprompted review
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