John Banks Big & Tall Menswear Reviews 

Will definitely be shopping again for formal clothes. The fit of the waistcoat and trouser I ordered was great and the price paid was friendly on the bank account. I paid for standard delivery and it came quicker than expected. A good purchase.

Cannot fault John Banks on anything at all Great service, great value, great range.

First time purchasing from this menswear retail business and it won't be the last .
I arrived at the shop a little early and a very pleasant young man opened the shop and invited me in even though it was not yet opening time
He immediately asked what I was shopping for and when told a suit showed me in to a different area. After several questions and measuring me up.produced exactly what I was looking for and after a few trips upstairs as if by magic I got the right suit for the right price and a small alteration though needed I was in no doubt that this was a great experience.......Nothing was too much trouble, my only regret being that I hadnot been here before!!

What a great find this was. After several unsuccessful attempts to find a suit for a wedding for my 6’8in husband, we came across these guys online. After a helpful chat on the phone we decided to visit.
Blown away by this team. They were not only friendly, fun and professional, but these guys know their stuff.
Looked after by Nettie & Andy - the knowledge of their stock, their ability to create a look and know how things will look and fit was exceptional! Nothing was too much trouble, they made us feel welcome and valued, and we had a giggle along the way.
Never have I seen my husband be able to try on so many clothes in an actual shop, and feel comfortable that he has choice.
For anyone who is, or has a partner / friend / family member who is big or / and tall, make the trip to see these guys. You won’t be disappointed.

Excellent customer service from first to last.
I rang on a Saturday to ask about tall fit dressing gowns and was told they had plenty so we visited on the following Monday.
The shop is well stocked with both tall mens' and large mens' clothing.
If you want it they have it.
Dressing gown and other items purchased all at very reasonable prices.
The staff were then able to advise us on where to go for lunch which was also very good.
It's well worth a visit to this shop if you need kitting out.

I am not one for shopping but the guys at John Banks Birmingham made me feel like a million dollars. Nettie really knows her stuff and guessed correctly the sizes of my suit and shirt. definately going back there, you have a new fan.

Having spent a lifetime wearing either what will fit or oversized tops just to get the arm length, investing 90 minutes with Sue who ran up and down to the stock room to dig out the right sizes in what actually suited me. First time I have enjoyed shopping in my 49 years

Amazing help and very friendly staff, Huge thanks to Andy for the help fitting my suit. Quick and smooth process 👌

I visited this store on 31/07/2023 with my autistic adult nephew, as he needed an outfit to wear to his cousin's wedding. We were served by Jack and the service was amazing. We were in the shop for just over an hour, with my nephew trying on several items, before purchasing his chosen outfit. If you want good, old fashioned personalised customer service, this is the shop to visit. Jack is an absolute credit to the business

Fantastic clothing store. Good quality, true to size, with fantastic customer service. We asked for next day delivery before 12 and DHL were dragging their heels but the wonderful man chased down the delivery and I had my product less than 20 minutes later. When I called to see what was happening he was already on the ball and knew who I was immediately and had been tracking my item to make sure it was delivered. Will definitely be using for future purchases! Sometimes it takes something going a little awry to shine and they certainly did that. Buy with confidence!

Visited the shop yesterday with my husband to buy holiday clothes.
It's been the best part of 40 years since we were in the shop..and how very different it is!!
Had fantastic service off Sue and the team and we left more than happy with an entire holiday's worth of clothes and a very happy husband 😀 He has always hated clothes shopping but I know exactly where he will be going next time he needs clothes
Thank you so much Sue and the team 🤩

Jack was helpful but not pushy. Great to have a choice of clothes to try on

We took our son to John Banks for the first time. He's always a bit conscious of size and struggles with some off the peg high street store clothes and sizing. Well he was a bit unsure when he walked through the doors but was quickly put at ease by a great guy called Andy.
Andy stayed with him, helping Mason with recommendations etc. Well our wallet was definitely lighter when we left but worth every penny to see how happy our son was after his visit.
Thanks Andy for all your time, you were
absolutely brilliant. We never felt uncomfortable or rushed, great service. We will definitely be back.

Absolutely wonderful experience, the selection is great and you're made to feel welcome the moment you walk through the door, I must commend Jack for making all of this possible, he deserves a raise

Walked into the shop made welcome straight away by Jack
Sorted all my clothes out made to feel relaxed
Could not ask for Better service from start to finish
Many Thanks
One happy customer

Was greeted by our host Nettie, and was instantly made to feel right at home. Catered for everything that we needed as we were suit shopping for a wedding next year. Nettle took excellent care of us, and completely sold the shop to me to which now I will be a regular customer there. Couldn't fault our experience at all.

Served by Jack today. Very enjoyable visit, took a list with me, everything was in stock. Great to be able to visit in person, instead of online. The online shop and photographs, don't do the shop justice. Brian, from NZ.

Great attention and knowledge from Nettie..Thank you for the patience!...I would have liked a larger range in the 'regular' size for Jackets..I acquired a loyalty card and will return and recommend!

Shops like this have gone could not believe the service needed a suit best service I have had in long time andrew sorted it immediately nothing was eny trouble for him price was very good will definitely use again give it a try you will not be disappointed thay have everything you need very happy