Big Bus Tours Budapest Reviews 599

Great way to see your city in the tourist eyes

It was good. It was a useful service to use as we only had a day and it gave us the opportunity to see more things. Buses were frequent and took you to main stops. Bit pricey as Vienna had more stops yet didn’t cost much more than Budapest. Some stops were close together which could have been walkable. I’m unsure if there is a way to recycle earphones, but there should be an option, or a more clear one because I missed it and feel like I’m wasting these earphones.

We had a three day stopover in Budapest whilst on a Danube river cruise. Booked a 48 hr Premium Ticket online with 10% discount. First day took the included 1 1/2 hr walking tour. Our guide was Christina & she was superb. Explained the city’s architecture & the country’s history. Not to be missed. Also the 75 minute boat tour which was disappointing with the recorded commentary not alighned with where we actually were.
Following day did nearly two circuits on the red route & also went to the Citadel on the blue route. Gaps between buses seemed to be much longer than for the other HOHO companies. Returning from the Citadel we had to wait 45 mins.

Very good option to see touristic attraction!

Excellent service a great way to see all the sites.

Well organised. App works fine.
Since we had just a couple of days in Budapest BigBusTours were an excellent help in sightseeing. Walking tour was amazing, we had a blonde woman as our tour leader, learned alot about the city and felt fulfilled afterwards :)

It has all perfect and nice. Good explanations !

My Mum & I booked the 2 day premium ticket, which was great. We covered all the major attractions and had a free walking tour & river cruise in addition, which was great value.
Our walking tour guide was great and went into detail about the history of Budapest, which is a must! The river cruise was great too and good to go during sunset or night time to see the city lit up. We highly recommend the thermal baths and definitely do a trip to Margaret Island where we saw the dancing water fountains. Also a visit to the Parliament House, Ruins pubs & St Stephen's!
Highly recommend Big Bus Budapest!!

You need more people on the street. Stop 17 there was nobody around to ask on our first day. When we got on the bus there was no headphones. On some of the buses the headphone holders were not working. We missed stop 15 one day as we didn’t realise this was for the boat tour. We thought the bus was in traffic. The city sightseeing company had many more people and buses. Your old office is closed and there are no directions to your new offices - we had to ask your competitors where to go.
On a positive the night tour, the walking tour and the boat trip were great. When we did see your guys in the street they were brilliant but you need more of them

We enjoyed the two day pass and found the buses clean and comfortable. We enjoyed the river cruise and the information was valuable and interesting. Excellent communication re disruption to route over Gay pride weekend. Easy to use website.

Pleased with bus tour around the city - good commentary. Spent a lot of time waiting for buses, but realised the traffic is extremely busy. Enjoyed the boat trip. Suggest the walking tour in Summer starts earlier or maybe 5pm would be better. Extremely hot at 11am for a 1.5 hours walking tour around the city. 37c whilst we were there. Also lacking in representatives on the streets, for help, unlike other companies.

Most enjoyable but drivers seem to be in a rush ... a few times I wanted to get off but by the time I got down from top deck he was driving off

No A/C and it was 32° with no roof, i camplained in Facebook and no respond. I was a nightmare

We bought the 3 day pass with night tour, river tour and castle bus. The main bus tour was great. The busses were frequent and clean. The castle bus was really good too. The night tour was a little disappointing. The evening sights were good, but the commentary was the same as the day trip. The river tour was very disappointing and brings the rating down. The boat was really poorly configured to see much, there was a smokers section right beside everyone else, but the really poor thing was that regular customers share their experience with stag parties with unlimited beer and pizza. The party we shared our cruise with had the groom in an inflatable pe***s, who passed out after a few minutes. This was really not on. We were on this cruise a few days before the tragic collision where people died (not the same tour boat or company). It made me think about the safety briefing. There wasnt one. There were no life jackets I could see. The only crew member I saw was focussed on alcohol sales.
In summary, the bus tour etc was great. Think twice about the river cruise.....

Thank you for good time and unforgettable moments.

Too few buses resulting in long waits at bus stops. I would recommend doubling the number of buses.

The price is good and cover the same area covered by regular hop on hop off. But there is not enough buses to go around like the other hop on hop off, we need to wait 3 passed by competitor’s buses before seeing the Big Bus coming along.

The bus service was great. It worked and we got around. But the App did not work at all. Even when reinstalled. Had to go to web site for maps and drop off locations. Also in Budapest - hard to find where the buses drop off. Until one has done it. Not like other city's where there is a big sign saying Big Bus stop.

Excellent service from the staff BUT because of heavy traffic jam in Budapest, it is not worth waiting for hours for the buses to come. The bus locator does not work. trams and metro are far more efficient in terms of time and money!!! You'd better buy an unlimited public transport card.