Bigfoodie Reviews 

598
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Delivery has usually been fine, happy to have an alternative to The Big Company tbh. Whether the poor overstretched restaurant staff and their own delivery drivers (in the case of my regular place at... See more

Company replied

Rated 2 out of 5 stars

3 1/2 hour wait. I know it’s NYE but the timer given when ordering online showed 55mins. I was expecting a delay but when I saw this assumed it was accurate. No compensation given or anything ment... See more

Company replied

Rated 4 out of 5 stars

Hi. Apologies to Shanghai star Donnington for my hangry chase up call ,,,,,, food when it arrived was amazingly delicious. Highly recommended. But 2.5 hour wait for delivery 1.5 miles down the roa... See more

Company replied

Rated 5 out of 5 stars

Absolutely without doubt the best takeaway I've had for years....huge accolade but true!!!! I'm just glad I ordered loads so I've got some for tomorrow....really lush food and Sandy on the phone was... See more

Company replied

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3.5

Average

TrustScore 3.5 out of 5

598 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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3.5

All reviews

(598)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

Very poor place do not update extreme…

Very poor place do not update extreme long waits .

May 21, 2022
Unprompted review
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Reply from Bigfoodie

Hey Denis. Thanks for the review and feedback! Whilst we do provide live tracking, it is to the discretion of the restaurant as to whether they chose to use this, if you would like us to recommend live tracking to a restaurant near you, simply drop us a DM to our Facebook or Twitter page. Please also head to the Takeaways website to relay this review to help them with future changes. Thank you Foodie 🥟

Rated 5 out of 5 stars

Excellent food

Excellent food, best omelette around, fast delivery too.

May 17, 2022
Unprompted review
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Reply from Bigfoodie

Thank you so much for the kind review!

Rated 5 out of 5 stars

Perfect

arrived early piping hot ....the chicken wings were still sizzling ... perfect tonight many thanks delish.

May 16, 2022
Unprompted review
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Reply from Bigfoodie

Thank you so much for the kind review! we'll make sure to pass the feedback onto our partner 🥢🥡.

Rated 5 out of 5 stars

Food was lovely food was still hot…

Food was lovely food was still hot definitely worth the price for what we got definitely recommend will be ordering again

May 14, 2022
Unprompted review
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Reply from Bigfoodie

Thanks for the great review Sahra, and thank you for making us your first choice when ordering your weekend treat! Have a great day Foodie 😄

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Rated 5 out of 5 stars

I love this site because it's so easy…

I love this site because it's so easy to understand very helpful if need it, Thts how it is for me anyways.... Lots more choice of restaurants than others... My food is again always bang on so I have nothing but praise... So thanx Big foodie...

May 13, 2022
Unprompted review
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Reply from Bigfoodie

Hi Katrina, for you to say “you have nothing but paise” makes our day! Thank you for such a fantastic review and your ongoing support. Have a great day Foodie 😄

Rated 1 out of 5 stars

Took our money! No food!

Ordered from big foodie and we ordered from a restaurant that apparently hadnt been on there for some time. They took the money off us and we cannot even sort out getting the money back for 3 days! We wasnt even notified they hadnt been working with big foodie until we tried ringing the restaurant!

May 13, 2022
Unprompted review
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Reply from Bigfoodie

Hey Naz, we're keen to get this resolved for you ASAP, if you could drop us a DM to our facebook page with your order details one of our team will look into this for you straight away.

Rated 5 out of 5 stars

Brilliant

Brilliant easy service all quick and easy

May 12, 2022
Unprompted review
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Reply from Bigfoodie

Hey Jess, thank you for the kind 5* review! 😀

Rated 2 out of 5 stars

Very disappointed!

Very disappointed!
We've used Pings for over 10 yrs, our family meal was spoilt by missing food. It was delivered later but by the time it arrived the rest of our order was cold.

May 11, 2022
Unprompted review
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Reply from Bigfoodie

Hey Misty, thank you for leaving us a review, we would recommend contacting the business directly to see if they can offer a resolution for you.

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Rated 5 out of 5 stars

Shang Hoi House - Coventry

Best Chinese takeaway I've had in years (possibly ever)! Even the soup was stellar. Also arrived very quickly - astonishingly fast considering the high quality of the food.

Could not recommend Shang Hoi House enough!

May 9, 2022
Unprompted review
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Reply from Bigfoodie

Hey Will, thank you so much for the 5 star review! 🤩

Rated 1 out of 5 stars

The driver left food by the door

The driver left food by the door! I asked why- he reply contactless! That is bullsh+t! Restriction has been long changed! I want to know his name and have a coffee with him! He might have diarrhoea and in a rush but I want to know!

May 8, 2022
Unprompted review
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Reply from Bigfoodie

Hi Gwen, we're sorry to hear you were unhappy with one of our restaurants. Some of our partners are still just taking extra care still in relation to covid and are still applying some restrictions to keep their customers safe. I hope you enjoyed your meal never the less! Have a nice day Gwen 😃

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Rated 5 out of 5 stars

Amazing

Unbelievable Jeff. The best Chinese I’ve had in years arrived piping hot and so tasty. Delivery driver is also a legend. 💯

May 2, 2022
Unprompted review
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Reply from Bigfoodie

Thanks Jeff! 😉

Rated 1 out of 5 stars

DO NOT USE!!!!

First time user and never again. After 90 minutes I called Wah Ying takeaway in Yeaovil to see where my order was only to be told it had been delivered to a different address. Spoke to takeaway who said it was not their problem as the food had been delivered. Spoke to customer service who said nothing they can do as no-one available with the authority to sort it out until after the Bank holiday. So here I am with no food and out of pocket until they will allegedly respond to my e-mail. Won't jold my breath on that one!!!!

May 1, 2022
Unprompted review
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Reply from Bigfoodie

Hi Robin, we're sorry to hear of this experience you have had with us. If you could drop us a DM to our Facebook page with the order details one of our agents will be happy to look into this for you.

Rated 5 out of 5 stars

100% amazing

Always good food and so happy the deliver to my area. So many options. Especially when you order a set menu but you can choose what you would like instead of just having an actual set menu and helps to try different things.
100% 5 starts every time.

April 22, 2022
Unprompted review
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Reply from Bigfoodie

Hi Stacey! Thank you for such a fantastic review and your ongoing support. Hope you have a great weekend 😄

Rated 5 out of 5 stars

Lovely hot food

Lovely hot food, very tasty! Quick delivery would definitely recommend

April 21, 2022
Unprompted review
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Reply from Bigfoodie

Hi Monroe! We always like to ensure that our customers have a great experience with our partnered restaurants, so we are pleased to see this 5* review. Have a lovely weekend! 🍕

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Rated 5 out of 5 stars

Ordered from lucky house amazing good…

Ordered from lucky house amazing food and perfect delivery and must say the delivery driver was very polite and friendly pat his name was so cheers buddy cracking job

April 17, 2022
Unprompted review
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Reply from Bigfoodie

Hi Karl! Thanks so much for the 5* review! We're glad to see you're enjoying one of our partnered restaurants!

Rated 5 out of 5 stars

Ordered more than usual

Ordered more than usual, and it was here in just over 30 minutes and absolutely delicious! I can highly recommend them, the pork in honey delight is the best

April 15, 2022
Unprompted review
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Reply from Bigfoodie

Thanks for the 5* review! Have a lovely bank holiday weekend :)

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