Big Green Organic Food Reviews 405

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and delicious taste, often highlighting them as ideal for specific dietary needs like gluten intolerance. Many appreciate the reasonable pricing and the efficient delivery service, noting that orders arrive promptly and in good condition. However, some customers have expressed concerns regarding the origin of the products, specifically mentioning that they are manufactured in China and raising questions about their production standards. A few people also experienced issues with shipping, citing delayed deliveries or packages being rerouted, and some noted that individual product boxes arrived crushed.

What people talk about most

Product

Customers had positive experiences with product. Reviewers consistently praise the quality and taste of the... See more

Quality

Customers consistently note positive experiences with quality. Reviewers praise the high quality of products,... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and efficient... See more

Order

Reviewers mention positive feedback about their orders. Many customers found the ordering process very easy... See more

Price

Reviewers highlight positive aspects of price. Many consumers find the prices to be very reasonable,... See more

Based on these reviews

Rated 5 out of 5 stars

The only pasta I can eat that actually tastes and feels like flour pasta! I can’t have SO many of the alternatives and certainly can’t have the og flour pasta, even if it comes organic direct from I... See more

Rated 5 out of 5 stars

Bought it, you shipped it and it arrived in good order. I have nothing to complain about except you run out fast, or at least quicker than I have time to consume it, and it takes you forever to restoc... See more

Rated 5 out of 5 stars

glad that I discovered B.G.O. I am gluten intolerant. I am a 73 years old and living on a budget. BGO prices are very reasonable I hope it stays that way. I happen love the taste of Buckwheat past... See more


Company details

  1. #4 of 8 best companies in Organic Food Store

Written by the company

Eating healthy should not be a privilege. At Big Green Organic Foods, we are purveyors of fine organic, gluten free, grains, pastas, flour, herbs, and berries. We hope all our efforts will bring people organic and natural foods for health and wellness. Big Green Organic Food works with farms untouched by chemicals and pesticides to bring you non-GMO, certified organic, gluten-free foods created and packaged in facilities that have never processed wheat, rye, or barley products. Big Green Organic Food is committed to preserving the organic nature and integrity of the brand. We believe the real healthy organic food should only have three or less ingredients, therefore our organic products are mostly made with single ingredient. Before launching a new product, we are heavily involved in the development process by personally tasting and experimenting the texture. We bring the values, heritage and traditions of the East and introduce to the modern and fast-paced Western countries.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

405 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

One Week Delay

I got a bad explanation about a delay. A holiday should only cause a delay of one day. It should cause not a delay of one week. The explanation that was given was not sufficient.

September 7, 2023
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Reply from Big Green Organic Food

Hi I.A.,

Thank you for taking the time to write us a review. We apologize for the delay, as we had a surge in orders over the long weekend and our fulfilment center was closed on Monday. Please continue to check the tracking number for any status updates!

Thank you.

Rated 2 out of 5 stars

Broken open tea bags…a mess

All 3 packages of the tea I ordered came and all contain broken open tea bags with spilled buckwheat pellets:(.

August 26, 2023
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Reply from Big Green Organic Food

Hi UnChong,
Thank you for taking the time to write us a review. We are sorry to hear that your order was damaged during transit. We had already processed a full refund for your order.
Thank you.

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Rated 5 out of 5 stars

Really good ramen !

I bought buckwheat, black rice and sweet potato and buckwheat ramen and they all are good, my kids liked it and I don’t feel guilty of eating something bad. And I have been eating them for awhile and I don’t feel nothing bad health wise after eating. Thank you Bgreen. Not to mention the shipping was really fast.

August 8, 2023
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Rated 5 out of 5 stars

Great option for gluten free

We do not eat wheat, so it’s great that there are more options. We love sorghum and wish it was grown closer to us than China but we really liked your product. I’m going to share some with my grandchildren.

July 31, 2023
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Rated 3 out of 5 stars

I love the product and shipping time is…

I love the product and shipping time is good. However, the price for shipping is beyond ridiculous! I live close, too, so there's no reason why I should have to pay the massive shipping fee. If the item I ordered was not on sale, then I would NOT have made the purchase.

I'm aware of the free shipping for 75.00 or more. However, the amount I purchase doesn't reach that.

July 2, 2023
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Reply from Big Green Organic Food

Hi Lauren,
Thank you for taking the time to write us a review. We do offer free shipping on orders over $75.00!

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