Big K Products Reviews 50

Quick service good product

Good quality, large chunks, charcoal.

The Dura is perfect for low and slow cooking over 8 hours or more.

Last purchase let down by the couriers who were several days late not that it mattered.

Excellent premium product - good quality charcoal. Website efficient for ordering. I am a retail ( not wholesale) & the pricing is half that of the supermarkets for the same product so excellent value especially when multi buy offers are on. Customer service excellent - spoke to a human ( hurray!) who resolved a courier delivery problem ( not Big K) swiftly with excellent communication & did what was promised. I am a repeat purchaser & would use no one else. Highly recommend for both product and service.

Ordered directly with Big K. Charcoal arrived next day as ordered. Quality of product is excellent. What’s not to like. Also cheaper than Amazon and eBay. Will definitely use them again.

I have never been disappointed with the log fire supplies I have purchased from Big K.
Thank you Big K

Brilliant place to get charcoal. Been shopping here for a while and really pleased with everything. Great selection and really good to cook on. Quick delivery too. Highly recommended.

Great product! Great delivery experience! Easy to do business with.

Needed to buy a bulk load of charcoal ready for summer. There is a great variety of charcoal for both home and professional so I opted to mix a bit of both. The Kachi stock charcoal is an excellent product even for home use and provided a long and constant temperature on an offset smokers bbq. Altogether that and the cocoshell and lumpwood charcoal was great value for money. Delivery was quick and efficient too.

My order was delivered on time.
The driver is one of the best ever to deliver at home he neatly store all the items in the shed even before I reach the door.
I was having a bad cancer day so was grateful for his help and something very important he wore a pleasant face

Fast delivery, quality products

Have been using Big K fuel for some years and discovered the transformation of a clean burn fuel. It improves the taste of your food immensely. I can actually now tell when other neighbours are burning supermarket charcoal as you get the hint of paraffin or other burning compositions to make their coal light up better. It will not endure the Big K burn of 3 hours though and I can load my BBQ for smoking and not add anymore coal for a 8 hr smoke.
After every BBQ I always have plenty of unburnt coals that go straight back into my chimney starter for the next burn that makes it highly efficient.
Prices have crept up recently and this years first delivery were not in the damp proof bags like last year; which I thought was a big plus.
Ordering and delivery is as sharp as ever and time will tell if this years product is as good as previous years.

Really good charcoal and bundle was great value

Despite a slight hitch at the hands of our destination courier office, BigK worked behind the scenes to manage and escalate the delivery ETA and rang me back to keep me updated. Great service.

Great products, excellent service, what else can I say?

Heat logs best on the market from what I have tried. Give a lot of heat, compact and minimum ash. Not much ash rises when opening the fireplace. Easy to order online & get delivered on a pallet. I highly recommend

Always get my charcoal from Big K, great restaurant quality charcoal that holds heat for doing smokes. Quick and reliable delivery every time.

Very easy to order,

My go to charcoal supplier.
Great product

Just ordered 2 fresh bags of restaurant grade charcoal, and unlike the last two bags I ordered thes are actually lumps of charcoal, the last two bags were bits with no lumps, it worked but not perfect, I’ve still given 4 stars as I’ve been using big K for a while and that’s the first time I had not the best bag, but ordered again as previously all was good, and is again, I must have been unlucky to get two bags of bits.

Really great service, easy to order and arrived extremely quickly. This is the best charcoal I’ve found to use with my Big Green Egg. Such a good burn

Firstly the online ordering is easy to do, then the charcoal is delivered quickly (2 days) and without any damage because it is sent inside large cartons.
I use Dura charcoal on an open mankal barbeque, there is no ventilation control, however the charcoal burns steadily and gives consistent good heat for cooking. Best of all there is very little ash flying around in the breeze. I prefer the Big K Dura charcoal brand to other suppliers solely on the ash problem, less mess and unsightly clouds of ash.