Bigmoto Reviews 

I enquired about selling my bike, Big Moto gave a good price great service didn’t haggle just arrived inspected paid and took it away .
No hassle easy all around.
The inspection guy was very very thorough so don’t try and hide problems and expect an hour for the inspection.

Has to be the easiest option to sell your bike .fill in your bikes details get your valuation if it's what you want it's sold
I'm very happy with the way matt from bigmoto explained how the money would nbe sent straight to my bank

Excellent. Can't fault in any way.

After providing my details Bigmoto sent me a good offer. I accepted the offer and provided additional details, including my BANK DETAILS. It was only then that I was told that my bike wasn't currently on their wishlist. Why didn't they tell me that before asking for additional details?

I entered my bike details and mileage, and was then asked for a collection date, followed by my bank details for payment, only to receive an email saying “unfortunately based on the info we’ve got we’re unable to purchase your motorcycle at this time”.

I was an uncomfortable submitting my bank details, but to submit them and subsequently receive a rejection is not great. No explanation why my bike was not accepted either.

Bigmoto (westmidlands)£200 admin fee ontop of asking price,poor communication, waited 5 weeks for my bike ,I rang them only to be told my bike isn't ready and never will be ,every time I rang they gave me a different excuse as to why it wasn't ready ,very poor communications,they have no people skills ,in the end I went to motorcycles4all ,no admin fee and bike was ready in three days ,if I could give a zero star rating I would

Great service! Sold my Motorcycle to them with no issues. They also gave me the best price. I was paid almost instantly once the checks had been done. The collection company were spot on as well. The slight negative was having to wait in most of the day to have the bike collected. It would be better if they could give you a morning or afternoon slot. Would definitely use again.

I am very happy with Bigmoto, I was contacted on the day of collection and the courier checked my bike over and the money was paid in my bank within 10 minutes very quick and easy.
I would definitely recommend this company ⭐️⭐️⭐️⭐️⭐️

So my first time dealing with Bigmoto
A honest and truthful review on how they came across and how the process felt and the people I came across.

Tom in Macclesfield branch Nice helpful guy Had a lovely conversation while getting the process started 👏🏻👏🏻
Chloe from Macclesfield branch nice person polite and answered my queries

So far so good lovely bike chosen and looking forward to ownership

On the big day and my collection of my BMW R1200 adventure Te (Dudley branch)
More of a bike shop of the 80s than a shiny showroom (not a criticism) I call it a proper bike shop if you know you know

Josh who did paperwork tax warranty etc helpful person easy going and answered my queries 👏🏻 Thanks
His female colleague (apologies for not knowing your name) lovely person helpful and easy to talk with 👏🏻👏🏻 She ran through a bike my partner was very interested in (potential customer ) but while asking a question at the desks the team leader came across as rude and disrespectful to a point my partner had to leave to sit in her car to chill she was was very upset
I politely pointed out his failing’s and how customers may interrupt what he had said and the way he’d said it
He did apologise to my partner but sort of cancelled his apology by then saying he thought he was right etc at the end 👎🏻
Once again rude and uncalled for but afterwards we had a lovely talk with the lady on end of desks Thanks
My handover was 1000mph there you go it’s yours Come back and buy another (Team leader)

Customers are looking forward to this day and a enjoyable experience in a calm fashion
It’s a luxury item in the world we live in these days
The way customers are treated says so much about the company It needs to be 100% or close or negative reviews will follow
To be honest it took some of the joy out of my collection and experience

Ps Hi to Ellis in Macclesfield 👋🏻👋🏻

Have a honest price for the motorcycle, communication was good. The do subcontract the delivery and collection not another 3rd party so timing is not always accurate, but otherwise would recommend as other companies offered me less.

Really easy to do business with,every thing happened as I was told, Thanks Bigmoto

It was recommended by a friend and it exceeded expectations. All nice people
Involved. Very fair with price discussion. Guy picking up was excellent and very happy with his job

Seen a bike I wanted and to put mine in part ex this process was fairly good and easy. They said that the admin fee of £199 would be wavered but on checking invoice it appeared that the delivery charge quoted at £199 had been changed to £299 so in theory admin fee still charged. Delivery time states upto 4 days finance paid out and deposit paid its now 4 days since finalised but no phone call regarding delivery. They use SOS motorbike delivery so in theory my bike should have been here today that's the 4days up. No bike shown or even a reply to emails or phone call I sent. SOS contacted they confirmed they have the bike but it could be 7 days before delivery 7 😬... And charged more than the advertised cost for delivery not very happy at all Scotland this weekend will have to be missed because of this issue. Definitely would not deal with them again.
WARNING
Check and double check if you buy

Having to sell my motorbike sadly due to health reasons.
Bigmoto gave a good honest quote, and the selling process was quick and easy. Money transfer and V5 change very quick. I can also praise the motorbike collection company, who were very courteous and helpful. I would certainly recommend Bigmoto.

Honest fair valuation and prompt payment

I had an agent named Tom, who was brilliant. He explained everything clearly and was very patient.

Ellis has been an absolute star in getting a bike sorted for me. Really impressed with the service and knowledge. Very efficient
Thanks

Picked up my new Royal Enfield yesterday from the Macclesfield site.

Excellent customer service, accommodating. Thorough inspections. Now initiated the purchase of a second bike.

See you soon!

Went down to the Macclesfield branch to see a Kawasaki Vulcan S I was interested in. Claire showed me the bike and talked me through its parts. She was was helpful and clear with the purchasing process at the site. Once I'd bought it, the bike came quickly and in good condition! Really straight forward and easy

Spoke to tom on the phone was straightforward about the bike and how the process works made it quick and easy to get my new bike