Very happy with my Yamaha p-225B digital piano. Unbelievable price and shipped to my door within 3 days. Would definitely recommend
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Very helpful advice on what guitar best suited my skill level. Even when I moved to the Central Coast I still prefer Big Music's selection and very knowledgeable and helpful staff. A very Satisfied... See more
Great help over the phone when I needed to check an issue with the automated delivery tracking link. Very helpful and responsive.
Shipping form was easy to understand, shipped quickly and arrived earlier than expect. Was delivered in good condition. Very happy :) thank you
Company details
About Big Music Shop
Information provided by various external sources
Big Music is Australia's #1 destination for guitar players and contemporary musicians. We have the largest range of acoustic guitars, electric guitars, guitar amps and accessories in Sydney - and a lot more. Our friendly staff of experienced and passionate musicians are here 7 days a week to offer advice and guidance on all your musical needs. Explore our extensive range of top brand instruments online or visit us in person in our Crows Nest store.
Contact info
85 Alexander Street, 2065, Crows Nest, Australia
- 0286226555
- richard.berkman@bigmusic.com.au
- bigmusicshop.com.au
4.8
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Tried to order Elixer strings for a 7…
Tried to order Elixer strings for a 7 string at the local store, weeks in no result. Went online with Big Music Shop and had them in house 2 days later. Won’t even bother with the local store anymore and go directly to BMS
August 25, 2023
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Delayed Delivery
After I placed my order, the items did not get shipped for ten days and there was no update from the team. I had to call the online sales support, thats when they realised the delay and then took steps to dispatch my shipment.
August 6, 2023
I paid for a guitar 2 weeks ago and…
I paid for a guitar 2 weeks ago and haven't heard back anything since or received the guitar
August 8, 2023
Reply from Big Music Shop
Hi Craig,
You may have noticed that on our website the guitar is listed as "Order Now, Shipping approx 2 weeks".
This would have also been communicated at time of check out and again on the order confirmation.
This is still expected to land within the estimated period.
We will touch base with you and let you know if there are any further delays with your order
Thank you
Big Music
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Ordered on Friday delivered on Monday.
August 3, 2023
I bought 6-String.Bass guitar online…
I bought 6-String.Bass guitar online from Big Music and have it delivered in 4(days) in good condition. Thanks Big Music
July 30, 2023
Quick and easy
July 30, 2023
Satisfied
Online payment didn't work (problem at my end) and one quick phone call resulted in prodiuct delivered.
July 25, 2023
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Excellent service!
July 28, 2023
Very good came well packed good quality
July 20, 2023
It was a quick and smooth transaction.
It was a quick and smooth transaction.
The guy at the counter was welcoming and helpful.
July 27, 2023
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bought 2 guitars now - gretsch streamliner and a fender tele
gretsch streamliner and a fender tele. Both came set up well and ready to go. They actually emailed me before I got the tele and let me know the volume pot wasnt working properly, they had a replacement sorted quickly and sent it out. So they check their guitars properly before shipping too.
July 13, 2023
Clarinet purchase
Easy to order online and quick dispatch to WA, good customer service and great product
July 8, 2023
The item I purchased
The item I purchased, a stand for my ipad, arrived quickly and is precisely what I wanted!
July 17, 2023
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Very good and I just like your services.
June 29, 2023
Happy Customer
Good price, great product. Took an extra day but they were very helpful and good with comms
July 3, 2023
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