Very happy with my Yamaha p-225B digital piano. Unbelievable price and shipped to my door within 3 days. Would definitely recommend
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very helpful advice on what guitar best suited my skill level. Even when I moved to the Central Coast I still prefer Big Music's selection and very knowledgeable and helpful staff. A very Satisfied... See more
Great help over the phone when I needed to check an issue with the automated delivery tracking link. Very helpful and responsive.
Shipping form was easy to understand, shipped quickly and arrived earlier than expect. Was delivered in good condition. Very happy :) thank you
Company details
About Big Music Shop
Information provided by various external sources
Big Music is Australia's #1 destination for guitar players and contemporary musicians. We have the largest range of acoustic guitars, electric guitars, guitar amps and accessories in Sydney - and a lot more. Our friendly staff of experienced and passionate musicians are here 7 days a week to offer advice and guidance on all your musical needs. Explore our extensive range of top brand instruments online or visit us in person in our Crows Nest store.
Contact info
85 Alexander Street, 2065, Crows Nest, Australia
- 0286226555
- richard.berkman@bigmusic.com.au
- bigmusicshop.com.au
4.8
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super quick delivery
Super quick delivery, exactly as described, great quality product. Very happy!
July 3, 2023
Advertisement
Even though the incorrect Items were in…Good
Even though the incorrect Items were in the boxes sent the followup was very good
June 22, 2023
The product is fantastic
The product is fantastic, good price, arrived quickly and I am very happy.
June 20, 2023
Delivery was excellent thought I'd have…
Delivery was excellent thought I'd have to wait a little longer considering the distance it had to travel but it was here within 3 days and online service was excellent.
June 26, 2023
Advertisement
Very Insightful
Forgot to ask his name but one of the legends there showed me through a few guitars and was really helpful in selecting the right sound. Cheers for the Firebird recommendation, it slaps!
June 28, 2023
Reply from Big Music Shop
Hey Felix,
Was good to see you pick it up and hear the sound that instantly changed your choice! It was my pleasure assisting after you, glad you fell in love with the Firebird (always an eye catching guitar).
You and your dad were awesome to hang out with and hope to see you around soon!
Cheers,
Josh
Very helpful
Very helpful, polite, friendly and professional
Speedy Delivery We will be a returning customer
June 27, 2023
Great quality
Absolutely love the quality of the speakers 🔊 I live in Darwin and they got to me quite fast considering nothing ever does when shipped up to us. My only qualm was the fact the speakers came with no basic audio cables but other than that everything was spot on.
June 19, 2023
Advertisement
Smooth transaction
Guitalele transaction was very smooth and efficient, great experience, thank you.
June 18, 2023
Good service and advice.
Good service and advice.
Fast delivery.
Great support after purchase.
June 15, 2023
The guitar turned up with no hassle
The guitar turned up with no hassle
Now I’m just enjoying it
June 12, 2023
Advertisement
Ease of purchase and follow up…
Ease of purchase and follow up regarding availability and approx delivery
May 30, 2023
Fast shipment and good product at right…
Fast shipment and good product at right pricing.
June 4, 2023
Advertisement
Fast shipping with easy online…
Fast shipping with easy online shopping. No issues with product.
May 25, 2023
Great price
Great price. Superfast despatch. Product arrived well packaged and in good condition. Thanks.
May 24, 2023
The instrument I purchased was well…
The instrument I purchased was well packaged and couriered to my door 🚪👍
May 24, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.