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Big Picture Loans Reviews 

22,422
•
TrustScore 5 out of 5

4.8

Non-Bank Financial Service
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Review summary

Created with AI, based on recent reviews

Looking at 827 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick and easy loan application process, often receiving funds the same day. Many highlight the exceptional customer service and helpful staff, who are described as patient, knowledgeable, and professional. People appreciate the reliability and efficiency of the service, finding it a valuable resource when in need. However, some customers also noted concerns regarding the overall cost of loans if not paid off quickly. Reviewers mentioned high interest rates and significant total repayment amounts, with some finding it difficult to understand how payments were applied to the principal, leading to much higher costs than anticipated.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease and speed of the... See more

Customer service

Reviewers mention positive feedback about customer service, consistently describing representatives as... See more

Service

Users describe positive interactions with service, highlighting its speed, efficiency, and helpfulness.... See more

Staff

Clients share positive opinions on staff, consistently describing them as courteous, friendly, and... See more

Payment

Customers had positive experiences with payment, highlighting the quick direct deposit and easy loan process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They sent me an offer letter in the mail, I usually just toss these as they're not usually relevant, don't work, or fake, etc. I took a chance and was approved for an installment loan, same night I ap... See more

Rated 5 out of 5 stars

Came through for me when I needed them the most and was very upfront about the loan that I paid off after a year (which should've been much sooner I know). Overall 4/5 rating only because the HIGH int... See more

Rated 5 out of 5 stars

My experience was great. First time applying. I was trying to apply other loans and they kept sending me to a different lenders it was horrible . I went right on here and they got me what I needed an... See more

Rated 5 out of 5 stars

I was in the need for a quick emergency loan recently and when I went online to see what my options were, there were hundreds. After having a few bad conversations I was ready to give up. My friend s... See more

Company details

  1. #50 of 251 best companies in Non-Bank Financial Service
  2. #29 of 175 best companies in Alternative Financial Service

Written by the company

Need a personal loan? Have poor credit or credit stressed? Apply for a personal installment loan using our state of the art online application process. The application process generally takes less than 5 minutes to complete. Get funded as fast as 2 business days.

Contact info

4.8

Excellent

TrustScore 5 out of 5

22K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(22,422)

788 reviews in the last 12 months

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Rated 5 out of 5 stars

I appreciate how easy

I appreciate how easy, efficient and reliable the process is. It is so much less stressful to be able to do it all online. Yes, the interest is high, but if you borrow small amounts and pay it off quickly, it's okay.

December 3, 2025
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